Razer: Difference between revisions

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==Incidents==

~~Laptop battery swelling:~~ This is a ~~known issue within the entire Razer Blade product line~~. ~~Here are just a few community sources discussing~~ the ~~issue~~: ~~https~~:~~//www.budgetpcupgraderepair.com/razer-bloated-battery-and-how-to-prevent-them/~~.

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

Laptop adapters catching fire: Here is one article talking about the problem: https://www.notebookcheck.net/Razer-may-want-to-consider-a-recall-for-their-Blade-and-Blade-Pro-AC-adapters.426448.0.html

=== Poor quality products: ===

==== Laptop battery swelling: ====

Across the entire Razer Blade product line, many laptops are known to develop swelling batteries.<ref>{{Cite web |last=u/lsiu |date=2021-11-15 |title=The infamous razer battery swelling/bulging |url=https://redlib.catsarch.com/comments/qugoid |url-status=live |archive-url=https://web.archive.org/web/20260603195139/https://redlib.catsarch.com/comments/qugoid |archive-date=2026-06-03 |access-date=2026-06-03 |website=Redlib}}</ref> Which are highly likely to randomly combust or explode and requires great caution to replace and discard.<ref>{{Cite web |title=What to do with a swollen battery |url=https://www.ifixit.com/Wiki/What_to_do_with_a_swollen_battery |url-status=live |archive-url=https://web.archive.org/web/20260603200355/https://www.ifixit.com/Wiki/What_to_do_with_a_swollen_battery |archive-date=2026-06-03 |access-date=2026-06-03 |website=iFixit}}</ref>

==== Laptop adapters catching fire: ====

Here is one article talking about the problem: https://www.notebookcheck.net/Razer-may-want-to-consider-a-recall-for-their-Blade-and-Blade-Pro-AC-adapters.426448.0.html

===Replacement part disorganization and anti-consumerism:===

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[[File:Razer Warranty Policy.png|thumb|Screenshot of Razer's Warranty Policy with the mentioned clauses highlighted]]

=== Problematic warranty policy: ===

===Problematic warranty policy:===

'''Razer'''<nowiki/>'s Warranty Policy contains anti-customer clauses such as:

<blockquote>'''Exclusions and Limitations'''. This Limited Warranty does not cover:

* problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer;

*problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer;

* damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee, representative or sub-contractor of Razer;<ref>{{Cite web |title=Razer Warranty Policy |url=https://www.razer.com/warranty |url-status=live |archive-url=https://web.archive.org/web/20260603192004~~/http://web.archive.org/screenshot~~/https://www.razer.com/warranty |archive-date=2026-06-03 |access-date=2026-06-03 |website=Razer}}</ref></blockquote>These clauses limit customer freedom and allows '''Razer''' a vector to be able to reject valid warranty claims.

*damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee, representative or sub-contractor of Razer;<ref>{{Cite web |title=Razer Warranty Policy |url=https://www.razer.com/warranty |url-status=live |archive-url=https://web.archive.org/web/20260603192004/https://www.razer.com/warranty |archive-date=2026-06-03 |access-date=2026-06-03 |website=Razer}}</ref></blockquote>These clauses limit customer freedom and allows '''Razer''' a vector to be able to reject valid warranty claims.

==Products==

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==References==

https://mysupport.razer.com/app/answers/detail/a_id/3209/~/battery-issue-on-my-razer-blade-laptop ([https://web.archive.org/web/20260404121130/https://mysupport.razer.com/app/answers/detail/a_id/3209/~/battery-issue-on-my-razer-blade-laptop Archived])

https://mysupport.razer.com/app/answers/detail/a_id/404/session/L2F2LzEvdGltZS8xNzU2MzM4OTA1L2dlbi8xNzU2MzM4OTA1L3NpZC9mVXZjeDBwTFRtR2Q1VEhaNU5QMEJkdk14OEl6S3hBbjJDZVBFTVBKclZRZmYxaHlCNmkwcFVSM0olN0VjeHN4eFFnTkZhZmt5OSU3RWcwQlBRazhvTjdnOFdTU0VuOUxVVEdQVG5wN1dSZDRtenUwOE0zYk80TFZ0eDl3JTIxJTIx ([https://web.archive.org/web/20260407181501/https://mysupport.razer.com/app/answers/detail/a_id/404/session/L2F2LzEvdGltZS8xNzU2MzM4OTA1L2dlbi8xNzU2MzM4OTA1L3NpZC9mVXZjeDBwTFRtR2Q1VEhaNU5QMEJkdk14OEl6S3hBbjJDZVBFTVBKclZRZmYxaHlCNmkwcFVSM0olN0VjeHN4eFFnTkZhZmt5OSU3RWcwQlBRazhvTjdnOFdTU0VuOUxVVEdQVG5wN1dSZDRtenUwOE0zYk80TFZ0eDl3JTIxJTIx Archived])

https://insider.razer.com/razer-support-45/my-razer-blade-14-2022-battery-swollen-70517 ([https://web.archive.org/web/20260407181431/https://insider.razer.com/razer-support-45/my-razer-blade-14-2022-battery-swollen-70517 Archived])

[[Category:{{PAGENAME}}]]

@@ Line 17: / Line 17: @@
 ==Incidents==
-Laptop battery swelling: This is a known issue within the entire Razer Blade product line. Here are just a few community sources discussing the issue: https://www.budgetpcupgraderepair.com/razer-bloated-battery-and-how-to-prevent-them/.
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-Laptop adapters catching fire: Here is one article talking about the problem: https://www.notebookcheck.net/Razer-may-want-to-consider-a-recall-for-their-Blade-and-Blade-Pro-AC-adapters.426448.0.html
+=== Poor quality products: ===
+==== Laptop battery swelling: ====
+Across the entire Razer Blade product line, many laptops are known to develop swelling batteries.<ref>{{Cite web |last=u/lsiu |date=2021-11-15 |title=The infamous razer battery swelling/bulging |url=https://redlib.catsarch.com/comments/qugoid |url-status=live |archive-url=https://web.archive.org/web/20260603195139/https://redlib.catsarch.com/comments/qugoid |archive-date=2026-06-03 |access-date=2026-06-03 |website=Redlib}}</ref> Which are highly likely to randomly combust or explode and requires great caution to replace and discard.<ref>{{Cite web |title=What to do with a swollen battery |url=https://www.ifixit.com/Wiki/What_to_do_with_a_swollen_battery |url-status=live |archive-url=https://web.archive.org/web/20260603200355/https://www.ifixit.com/Wiki/What_to_do_with_a_swollen_battery |archive-date=2026-06-03 |access-date=2026-06-03 |website=iFixit}}</ref>
+==== Laptop adapters catching fire: ====
+Here is one article talking about the problem: https://www.notebookcheck.net/Razer-may-want-to-consider-a-recall-for-their-Blade-and-Blade-Pro-AC-adapters.426448.0.html
 ===Replacement part disorganization and anti-consumerism:===
@@ Line 25: / Line 31: @@
 [[File:Razer Warranty Policy.png|thumb|Screenshot of Razer's Warranty Policy with the mentioned clauses highlighted]]
-=== Problematic warranty policy: ===
+===Problematic warranty policy:===
 '''Razer'''<nowiki/>'s Warranty Policy contains anti-customer clauses such as:
 <blockquote>'''Exclusions and Limitations'''. This Limited Warranty does not cover:
-* problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer;
+*problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer;
-* damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee, representative or sub-contractor of Razer;<ref>{{Cite web |title=Razer Warranty Policy |url=https://www.razer.com/warranty |url-status=live |archive-url=https://web.archive.org/web/20260603192004/http://web.archive.org/screenshot/https://www.razer.com/warranty |archive-date=2026-06-03 |access-date=2026-06-03 |website=Razer}}</ref></blockquote>These clauses limit customer freedom and allows '''Razer''' a vector to be able to reject valid warranty claims.
+*damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee, representative or sub-contractor of Razer;<ref>{{Cite web |title=Razer Warranty Policy |url=https://www.razer.com/warranty |url-status=live |archive-url=https://web.archive.org/web/20260603192004/https://www.razer.com/warranty |archive-date=2026-06-03 |access-date=2026-06-03 |website=Razer}}</ref></blockquote>These clauses limit customer freedom and allows '''Razer''' a vector to be able to reject valid warranty claims.
 ==Products==
@@ Line 41: / Line 47: @@
 ==References==
 {{Reflist}}
-https://mysupport.razer.com/app/answers/detail/a_id/3209/~/battery-issue-on-my-razer-blade-laptop ([https://web.archive.org/web/20260404121130/https://mysupport.razer.com/app/answers/detail/a_id/3209/~/battery-issue-on-my-razer-blade-laptop Archived])
-https://mysupport.razer.com/app/answers/detail/a_id/404/session/L2F2LzEvdGltZS8xNzU2MzM4OTA1L2dlbi8xNzU2MzM4OTA1L3NpZC9mVXZjeDBwTFRtR2Q1VEhaNU5QMEJkdk14OEl6S3hBbjJDZVBFTVBKclZRZmYxaHlCNmkwcFVSM0olN0VjeHN4eFFnTkZhZmt5OSU3RWcwQlBRazhvTjdnOFdTU0VuOUxVVEdQVG5wN1dSZDRtenUwOE0zYk80TFZ0eDl3JTIxJTIx ([https://web.archive.org/web/20260407181501/https://mysupport.razer.com/app/answers/detail/a_id/404/session/L2F2LzEvdGltZS8xNzU2MzM4OTA1L2dlbi8xNzU2MzM4OTA1L3NpZC9mVXZjeDBwTFRtR2Q1VEhaNU5QMEJkdk14OEl6S3hBbjJDZVBFTVBKclZRZmYxaHlCNmkwcFVSM0olN0VjeHN4eFFnTkZhZmt5OSU3RWcwQlBRazhvTjdnOFdTU0VuOUxVVEdQVG5wN1dSZDRtenUwOE0zYk80TFZ0eDl3JTIxJTIx Archived])
-https://insider.razer.com/razer-support-45/my-razer-blade-14-2022-battery-swollen-70517 ([https://web.archive.org/web/20260407181431/https://insider.razer.com/razer-support-45/my-razer-blade-14-2022-battery-swollen-70517 Archived])
 [[Category:{{PAGENAME}}]]