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Aotearoa/New Zealand consumer law: Difference between revisions

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The corner stone of Aotearoa/New Zealand consumer law is the '''Consumer Guarantees Act 1993'''. <ref>https://www.legislation.govt.nz/act/public/1993/0091/latest/DLM311053.html</ref>
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The corner stone of Aotearoa/New Zealand consumer law is the '''Consumer Guarantees Act 1993'''. <ref>{{Cite web |author= |title=Consumer Guarantees Act 1993 |url=https://www.legislation.govt.nz/act/public/1993/91/en/latest/#DLM311053 |website=New Zealand Legislation |date= |access-date=7 Jun 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0608-1213-41/https://www.legislation.govt.nz:443/act/public/1993/91/en/latest/ |archive-date=8 Jun 2026}}</ref>


This act guarantees consumers '''five basic rights''' when buying goods.  
This act guarantees consumers '''five basic rights''' when buying goods.  
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All the above are not covered by the act.  
All the above are not covered by the act.  


What are the remedies one can seek if they fit the criteria?
'''What are the remedies one can seek if they fit the criteria?'''


Ask the company to repair or replace or refund the product.  
Ask the company to repair or replace or refund the product.  
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Failure to respond you may then apply to the disputes tribunal to get the case sorted before this court.  
Failure to respond you may then apply to the disputes tribunal to get the case sorted before this court.  


YOU and Only You can uphold your consumer rights - if you do not take a stand -  the law will not act independently of you the consumer.  
'''YOU''' and '''Only You''' can uphold your consumer rights - if you do not take a stand -  ''the law will not act independently of you the consumer''.  


'''Places to reach out to to help you with a consumer dispute.'''  
'''Places to reach out to to help you with a consumer dispute.'''  


Citizens Advise Bureau <ref>https://www.cab.org.nz/find-a-cab</ref>
Citizens Advise Bureau<ref>{{Cite web |author= |title=Find a CAB |url=https://www.cab.org.nz/find-a-cab |website=Citizens Advice Bureau |date= |access-date=7 Jun 2026 |url-status=live |archive-url=http://web.archive.org/web/20260212125529/https://www.cab.org.nz/find-a-cab |archive-date=12 Feb 2026}}</ref>


or you local  
or your local  


Community Law Centre <ref>https://communitylaw.org.nz/our-law-centres/</ref>
Community Law Centre<ref>{{Cite web |author= |title=Our law centres |url=https://communitylaw.org.nz/our-law-centres/ |website=Community Law |date= |access-date=7 Jun 2026 |url-status=live |archive-url=http://web.archive.org/web/20251213034920/https://communitylaw.org.nz/our-law-centres/ |archive-date=13 Dec 2025}}</ref>
<references />
 
==References==
{{Reflist}}
 
[[Category:New Zealand legislation]]
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