Whoop: Difference between revisions

|Type=Inc

'''{{Wplink|Whoop_(company)|Whoop, Inc.}}''' (stylized as '''WHOOP''') is an American wearable technology company headquartered in Boston, Massachusetts.<ref>{{Cite web |last=Heater |first=Brian |date=2021-08-31 |title=Whoop raises another $200M for its athlete-focused fitness wearable |url=https://techcrunch.com/2021/08/31/whoop-raises-another-200m-for-its-athlete-focused-fitness-wearable/ |url-status=live |access-date=2021-10-14 |website=TechCrunch |archive-url=http://web.archive.org/web/20260112201714/https://techcrunch.com/2021/08/31/whoop-raises-another-200m-for-its-athlete-focused-fitness-wearable/ |archive-date=12 Jan 2026}}</ref><ref>{{Cite web |date=2025-10-09 |title=Whoop Terms of Use |url=https://www.whoop.com/de/en/whoop-terms-of-use/ |url-status=live |access-date=2026-02-13 |website=Whoop |at=24. CONTACT Contact Us. If you have any questions regarding the Services, please contact Membership Services via support.whoop.com or call 1-833-948-0566. Our mailing address is Whoop, Inc., One Kenmore Square #601 Boston, MA 02215. |archive-url=https://web.archive.org/web/20260224100650/https://www.whoop.com/us/en/whoop-terms-of-use/ |archive-date=24 Feb 2026}}</ref> Its principal product is a health tracking wristband that measures strain, recovery, and sleep.<ref>{{Cite web |last=Rovell |first=Darren |date=2017-03-06 |title=MLB approves device to measure biometrics of players |url=https://www.espn.com/mlb/story/_/id/18835843/mlb-approves-field-biometric-monitoring-device |url-status=live |access-date=2021-10-14 |website=ESPN |archive-url=http://web.archive.org/web/20260207154914/https://www.espn.com/mlb/story/_/id/18835843/mlb-approves-field-biometric-monitoring-device |archive-date=7 Feb 2026}}</ref><ref>{{Cite web |last=Willgress |first=Lydia |date=2021-04-14 |title=We put Whoop's fitness tracker strap and membership experience to the test |url=https://www.independent.co.uk/extras/indybest/outdoor-activity/sports-equipment-accessories/whoop-strap-review-band-tracker-b1830575.html |url-status=dead |access-date=2021-10-14 |website=The Indepentdent |archive-url=http://web.archive.org/web/20251006230411/https://www.independent.co.uk/extras/indybest/outdoor-activity/sports-equipment-accessories/whoop-strap-review-band-tracker-b1830575.html |archive-date=6 Oct 2025}}</ref> The device is best known for its use by athletes, and requires a subscription in order to process the data it gathers from the user's body.<ref>{{Cite web |last=Martinelli |first=Michelle |date=2016-07-29 |title=Wearable apps help Olympic athletes train at their best |url=https://eu.usatoday.com/story/sports/olympics/rio-2016/2016/07/29/wearable-apps-whoop-olympic-athletes-train/87698488/ |url-status=live |archive-url=http://web.archive.org/web/20240703142549/https://eu.usatoday.com/story/sports/olympics/rio-2016/2016/07/29/wearable-apps-whoop-olympic-athletes-train/87698488/ |archive-date=3 Jul 2024 |access-date=2021-10-14 |website=USA Today}}</ref><ref>{{Cite web |last=Lindemann |first=Hannah |date=2021-03-31 |title=Whoop Strap im Test |url=https://www.runnersworld.de/laufuhren/whoop/ |url-status=live |archive-url=http://web.archive.org/web/20251007143255/https://www.runnersworld.de/laufuhren/whoop/ |archive-date=7 Oct 2025 |access-date=2026-02-13 |website=Runner's World}}</ref><ref>{{Cite web |last=Hüber |first=Frank |date=2021-04-20 |title=Whoop Strap 3.0 im Test: Dauerdatenlieferant für Fitness, Schlaf und Erholung |url=https://www.computerbase.de/artikel/wearables/whoop-strap-3-0-fitness-test.76173/ |url-status=live |archive-url=http://web.archive.org/web/20250117224052/https://www.computerbase.de/artikel/wearables/whoop-strap-3-0-fitness-test.76173/ |archive-date=17 Jan 2025 |access-date=2026-02-13 |website=Computerbase}}</ref><ref>{{Cite web |last=Carlsen |first=Janina |date=2025-05-14 |title=Whoop 5.0 im Praxis-Test: Der aktuell teuerste Fitnesstracker |url=https://www.computerbild.de/artikel/cb-Tests-Wearables-Whoop-5.0-Praxis-Test-Fitnesstracker-39679161.html |url-status=live |archive-url=http://web.archive.org/web/20251208133831/https://www.computerbild.de/artikel/cb-Tests-Wearables-Whoop-5.0-Praxis-Test-Fitnesstracker-39679161.html |archive-date=8 Dec 2025 |access-date=2026-02-13 |website=Computerbild}}</ref><ref>{{Cite web |date=2026-02-13 |title=Memberships made for you |url=https://www.whoop.com/de/en/membership/ |url-status=live |archive-url=http://web.archive.org/web/20250907171446/https://www.whoop.com/de/en/membership/ |archive-date=7 Sep 2025 |access-date=2026-02-13 |website=Whoop}}</ref> Whoop, Inc. also sells wearable biceps bands and various other items like colorful straps.<ref>{{Cite web |date=2026-02-13 |title=4.0 Bands |url=https://shop.whoop.com/de/en/collections/band/ |url-status=live |access-date=2026-02-13 |website=Whoop}}</ref>

Whoop offers a limited set of information in the web experience, while the mobile app provides "comprehensive insights including Strain, Recovery, Sleep tracking, WHOOP Coach, and other health metrics with a rich, interactive interface designed for one-the-go use." This forces the user to use the mobile app in order to get full access to the features they paid for.<ref>{{Cite web |last=Benger |first=Liv |date=Oct 2025 |title=Whoop APP complete desktop web version |url=https://www.community.whoop.com/t/whoop-app-complete-desktop-web-version/9478 |access-date=12 Mar 2026 |website=WHOOP}}</ref><ref>{{Cite web |last=Schlotterbeck |first=Noor |date=Nov 2025 |title=WHOOP coach on browser or desktop app |url=https://www.community.whoop.com/t/whoop-coach-on-browser-or-desktop-app/11211 |access-date=12 Mar 2026 |website=WHOOP}}</ref>

As of March 11th 2026, the process to cancel a Whoop subscription involves navigating ~11 different pages.{{Citation needed|date=11 Mar 2026}}<ref>{{Cite web |author=noooor |date=2025-12-01 |title=How do I cancel a membership? |url=https://www.community.whoop.com/t/how-do-i-cancel-a-membership/12370 |url-status=live |archive-url=https://web.archive.org/web/20260213152531/https://www.community.whoop.com/t/how-do-i-cancel-a-membership/12370|archive-date=2026-02-13|access-date=2026-02-13}}</ref><ref>{{Cite web |date=2026-10-06 |title=Canceling Your Membership |url=https://support.whoop.com/s/article/Canceling-Your-Membership?language=en_US |url-status=live |access-date=2026-02-13 |website=Whoop |archive-url=http://web.archive.org/web/20250728215100/https://support.whoop.com/s/article/Canceling-Your-Membership?language=en_US |archive-date=28 Jul 2025}}</ref> An average cancellation might take around 15 minutes.<ref name=":0">{{Cite web |last=Khan |first=Bella |date=2 Feb 2026 |title=How To Cancel Your Whoop Subscription (2026) |url=https://www.joinchargeback.com/cancels/how-to-cancel-whoop |url-status=live |access-date=11 March 2026 |website=Chargeback}}</ref> This raises ethical concerns around not implementing the [[Federal Trade Commission|FTC]]'s [[click-to-cancel]] rule, which asks services to make cancellation as easy as it is to sign up.<ref>{{Cite web |date=2024 |title=The FTC’s “Click to Cancel” Rule |url=https://www.ftc.gov/system/files/ftc_gov/pdf/NegOptions-1page-Oct2024-v2.pdf |url-status=live |archive-url=http://web.archive.org/web/20251122050657/https://www.ftc.gov/system/files/ftc_gov/pdf/NegOptions-1page-Oct2024-v2.pdf |archive-date=22 Nov 2025 |website=Federal Trade Commission}}</ref>

The "Cancel my Subscription" button is at the bottom of the "memberships" page. A big "PAUSE MEMBERSHIP" button is displayed above it. This button is stylized and red. Below it there is the "Cancel my Membership" text. This text is underscored and doesn't look like a button. To access this "Cancel my Membership" text one has to scroll down and then look specifically for this text.{{Citation needed|date=11 Mar 2026}}

Once the user clicks on the "Cancel my Membership" text they will be greeted by a huge red "Remain a member" button. Below this button is an underscored "Take survey to cancel" text. This almost looks like a "get back to the previous page" text.{{Citation needed|date=11 Mar 2026}}

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