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'''[[Wikipedia:Miele|Miele]]''' is a German manufacturer of domestic appliances and commercial equipment. It  was founded in 1899 by Carl Miele and Reinhard Zinkann.
{{CompanyCargo
|Founded=1899
|Industry=Manufacturing
|Logo=Miele.png
|ParentCompany=
|Type=Private
|Website=https://miele.com/
|Description=
}}


==Consumer-impact summary==
'''{{Wplink|Miele}}''' is a German manufacturer of domestic appliances and commercial equipment. It was founded in 1899 by Carl Miele and Reinhard Zinkann.
====Freedom====
 
====Privacy====
==Consumer impact summary==
====Business model====
{{Ph-C-CIS}}
====Market control====
   
   
==Incidents==
==Incidents==
===Proprietary smart-home ecosystem===
===Proprietary smart-home ecosystem===
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>{{Cite web |title=Miele |url=https://csa-iot.org/members/search/?m_keywords=miele |access-date=20 Mar 2025 |website=CSA}}</ref>  
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of the Connectivity Standards Alliance (CSA).<ref>{{Cite web |author= |title=Member Search - CSA-IOT |url=https://csa-iot.org/members/search/?m_keywords=miele |website=CSA |date= |access-date=28 Jun 2026 |url-status=live |archive-url=http://web.archive.org/web/20250120130535/https://csa-iot.org/members/search/?m_keywords=miele |archive-date=20 Jan 2025}}</ref>  


Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>{{Cite web |title=Miele 3rd Party API Version 1.0.7 |url=https://www.miele.com/developer/ |url-status=live |access-date=20 Mar 2025 |website=[[Miele]]}}</ref> and is only practical for technically experienced users.  
Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account,<ref>{{Cite web |author= |title=Miele 3rd Party API Version 1.0.7 |url=https://www.miele.com/developer/ |website=Miele |date= |access-date=20 Mar 2025 |url-status=dead |archive-url=http://web.archive.org/web/20250708184057/https://www.miele.com/developer/ |archive-date=8 Jul 2025}}</ref> and is only practical for technically experienced users.  


Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.  
Miele devices do not offer any official local API and instead require a connection to Miele's cloud service for any form of integration or app control to work. However, recent efforts of the [https://github.com/akappner/MieleRESTServer MieleRESTServer project] seem to have had success in controlling some devices via the local network through unofficial means.  


===Miele app incident (2021)===
===Miele app incident (''2021'')===
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1 |url-status=live |access-date=20 Mar 2025 |website=[[Reddit]]}}</ref> such as:
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>{{Cite web |author=SpoonSaucer |title=TwinDos detergent container levels no longer editable on new Miele home app? |url=https://old.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/ |website=[[Reddit]] |date=3 Sep 2021 |access-date=28 Jun 2026 |url-status=live |archive-url=https://web.archive.org/web/20260629030942/https://old.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/ |archive-date=29 Jun 2026}}</ref> such as:


*'''The washing assistant'''
*The washing assistant
*'''The ability to view the remaining detergent in washing machines.'''
*The ability to view the remaining detergent in washing machines.


These functions came back slowly in 2022 after lots of negative feedback from users.
These functions came back slowly in 2022 after lots of negative feedback from users.{{Citation needed|date=28 June 2026}}


===Forced updates (2022)===
===Forced updates (''2022'')===
A user on X has reported that their dishwasher refuses to start unless the user run an update which the device has found after being connected to a WiFi.<ref>{{Cite web |last=@isislovecruft |date=31 Jan 2022 |title=my dishwasher won’t start until i let it update its firmware over the wifi |url=https://x.com/isislovecruft/status/1487947074901463040 |url-status=live |access-date=19 Mar 2025 |website=[[X]]}}</ref>
A user on [[X]] reported that their dishwasher refused to start unless the user ran an update which the device had found after being connected to a Wi-Fi.<ref>{{Cite web |author=isislovecruft |title=isislovecruft on X |url=https://x.com/isislovecruft/status/1487947074901463040 |website=[[X]] |date=31 Jan 2022 |access-date=28 Jun 2026 |url-status=live |archive-url=https://web.archive.org/web/20260629031456/https://nitter.catsarch.com/isislovecruft/status/1487947074901463040 |archive-date=29 Jun 2026}}</ref>
 
===Washing machine sealed plastic drums (''2025—Present'')===
In 2025, Miele began using sealed plastic drums on some of their machines. These are unserviceable and so cannot be disassembled to replace the drum bearings or spider.<ref>{{Cite web |author=how-2-repair.com |title=PLASTIC Washing Machine Drums? Has MIELE Lost Its Way? Once the Gold Standard Now a SEALED PRISON? |url=https://www.youtube.com/watch?v=3LXPwAIY6LI |website=[[YouTube]] |date=4 Jul 2025 |access-date=28 Jun 2026 |url-status=live |archive-url=https://preservetube.com/watch?v=3LXPwAIY6LI |archive-date=29 Jun 2026}}</ref><ref>{{Cite web |author=how-2-repair.com |title=Miele SEALED Washing Machine Drums? Could This Be The DOWNFALL Of A Once Great Company? |url=https://www.youtube.com/watch?v=nYG1yf73KJs |website=[[YouTube]] |date=28 Jun 2025 |access-date=28 Jun 2026 |url-status=live |archive-url=https://preservetube.com/watch?v=nYG1yf73KJs |archive-date=29 Jun 2026}}</ref>


==Products==
==Products==
{{Ph-C-P}}
{{Ph-C-P}}


== See also ==
==See also==
*[[Bosch]]
*[[GE Appliances]]
*[[Planned obsolescence]]


* [[Bosch]]
==References==
* [[GE Appliances]]
{{Reflist}}


==References==
[[Category:{{PAGENAME}}]]
<references />
[[Category:Miele]]
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