Brother Refresh EZ Print Subscription Service: Difference between revisions
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The Brother Industries Ltd.: '''Refresh Program Subscription Service''' is a Subscription-as-a-Service ('''SubS''') launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management. | The Brother Industries Ltd.: '''Refresh Program Subscription Service''' is a Subscription-as-a-Service ('''SubS''') launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management. | ||
The [https://www.brother-usa.com/supplies/refresh-smart-delivery Brother Refresh] service currently offers two programs: '''EZ Auto Reordering''' (hereby referred to as '''EZ-ARP''') or '''EZ Print Subscription''' (hereby referred to as '''EZ-PSP''') | The [https://www.brother-usa.com/supplies/refresh-smart-delivery Brother Refresh] service currently offers two programs: '''EZ Auto Reordering''' (hereby referred to as '''EZ-ARP'''), where the end-user pays only to replace a depleted cartridge or '''EZ Print Subscription''' (hereby referred to as '''EZ-PSP'''), where the the user pays per page printed. | ||
Here are the features offered to the end user to maintain and service their machines: | |||
{| class="wikitable" | |||
! | |||
!EZ Auto | |||
!EZ Print | |||
|- | |||
|'''Auto Cartridge Ordering''' | |||
|Yes | |||
|Yes | |||
|- | |||
|'''Free Trial''' | |||
|No | |||
|Yes | |||
|- | |||
|'''Payments''' | |||
|Pay-By-Cartridge | |||
|Pay-By-Page | |||
|- | |||
|'''Cartridge Type''' | |||
|Standard or XL | |||
|XL Only | |||
|- | |||
|'''Shipping Costs''' | |||
|>$19.99 Free | |||
|Free (plan-based) | |||
|- | |||
|'''Warranty''' | |||
|No | |||
|Limited (plan-based) | |||
|- | |||
|'''Customer Servic'''e | |||
|Yes | |||
|Yes | |||
|- | |||
|'''Flexible Plans''' | |||
|No | |||
|Yes | |||
|- | |||
|'''Easy Cancellation''' | |||
|Yes | |||
|Yes | |||
|} | |||