Linea Sketch revokes lifetime licenses: Difference between revisions
Initial version |
Categorize according to the incident template (the category on an incident article should be the same as the product that the incident is about) |
||
| (4 intermediate revisions by one other user not shown) | |||
| Line 2: | Line 2: | ||
[https://linea-app.com/ Linea Sketch] originally offered a one-time "lifetime" purchase, promising access to existing premium features as well as free future updates, but the developer later switched to a subscription model, replacing the lifetime purchase with a one-year subscription. | [https://linea-app.com/ Linea Sketch] originally offered a one-time "lifetime" purchase, promising access to existing premium features as well as free future updates, but the developer later switched to a subscription model, replacing the lifetime purchase with a one-year subscription. | ||
==Background== | ==Background== | ||
[[File:Linea purchase policy v2.png|alt=Linea purchase policy that promises feature updates for lifetime purchases|thumb|252x252px|Linea purchase policy that promises feature updates for lifetime purchases]] | |||
Linea Sketch is an iOS application by [https://iconfactory.com/ iconfactory], originally offering a free universal download with premium features. The free tier including subscription reminders and watermarks. The original purchase policy included<ref>https://web.archive.org/web/20211128061711/http://support.iconfactory.com/kb/linea/linea-purchase-policy</ref> an option for a one-time purchase:<blockquote> | Linea Sketch is an iOS application by [https://iconfactory.com/ iconfactory], originally offering a free universal download with premium features. The free tier including subscription reminders and watermarks. The original purchase policy included<ref>https://web.archive.org/web/20211128061711/http://support.iconfactory.com/kb/linea/linea-purchase-policy</ref> an option for a one-time purchase:<blockquote> | ||
If you’d prefer get these Premium features without a subscription, we're also offering a one-time purchase that unlocks the new features, as well as new ones in the future, without recurring payments. | If you’d prefer get these Premium features without a subscription, we're also offering a one-time purchase that unlocks the new features, as well as new ones in the future, without recurring payments. | ||
| Line 21: | Line 22: | ||
Version 2 auto-updated and now I'm stuck with watermarks and a little nag message. Stupid move. I liked version 2. Been using it since version 1.0. All my artwork is kind of useless with that watermark unless I pay. If I knew this was going to happen I would have exported everything while I was still on version 2. I've been told that they announced this in December on their blog. Too bad I don't read the blogs from every developer's apps I use.</blockquote>Others criticized<ref>https://mjtsai.com/blog/2020/04/14/linea-sketch-3/#comment-3200933</ref> the company's approach to communicate the change:<blockquote>This is not about people being unwilling to pay for good software. This is about a series of terrible decisions that culminated in people who did pay for good software getting screwed.</blockquote> | Version 2 auto-updated and now I'm stuck with watermarks and a little nag message. Stupid move. I liked version 2. Been using it since version 1.0. All my artwork is kind of useless with that watermark unless I pay. If I knew this was going to happen I would have exported everything while I was still on version 2. I've been told that they announced this in December on their blog. Too bad I don't read the blogs from every developer's apps I use.</blockquote>Others criticized<ref>https://mjtsai.com/blog/2020/04/14/linea-sketch-3/#comment-3200933</ref> the company's approach to communicate the change:<blockquote>This is not about people being unwilling to pay for good software. This is about a series of terrible decisions that culminated in people who did pay for good software getting screwed.</blockquote> | ||
== Lifetime purchase option == | ==Lifetime purchase option== | ||
The company still [https://iconfactory.happyfox.com/kb/article/17-convert-subscription-to-lifetime-purchase/ offers] a lifetime purchase option for the new application version, which still could be revoked at any time since the lifetime purchase option is not defined in the terms of use<ref>https://linea-app.com/terms</ref> and the company has the right to revoke the license at any point in time:<blockquote>8. Termination | The company still [https://iconfactory.happyfox.com/kb/article/17-convert-subscription-to-lifetime-purchase/ offers] a lifetime purchase option for the new application version, which still could be revoked at any time since the lifetime purchase option is not defined in the terms of use<ref>https://linea-app.com/terms</ref> and the company has the right to revoke the license at any point in time:<blockquote>8. Termination | ||
| Line 28: | Line 29: | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:Linea Sketch]] | |||