Consumer_Action_Taskforce

Windows 11 update discontinues HP Reverb G2 support: Difference between revisions

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Created page with "{{InfoboxProductLine | Title = {{PAGENAME}} | Release Year =November 1, 2020 | Product Type =VR Headset | In Production =no | Official Website =https://support.hp.com/us-en/product/details/hp-reverb-g2-virtual-reality-headset/33835976 | Logo =https://github.com/homarr-labs/dashboard-icons/blob/main/png/hp.png?raw=true }}The recent Microsoft Windows 11 update (24H2) has advertently killed the support for WMR (Mircosoft Mixed Reality) Headsets. The discontinuation of..."
 
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{{InfoboxProductLine
{{DeletionRequest|The reaction from customer support is specifically about the [[HP Reverb G2]], and the discontinuation is already covered under [[Windows Mixed Reality (WMR) discontinuation]]. I have added most content from this page to those but an article about HP's stance on this might be useful [[User:Kostas|Kostas]] ([[User talk:Kostas|talk]]) 14:43, 24 February 2025 (UTC) }}  
| Title = {{PAGENAME}}
 
| Release Year =November 1, 2020
The recent Microsoft Windows 11 update (24H2) has inadvertently killed the support for WMR (Microsoft Mixed Reality) Headsets. The discontinuation of Windows 11 support for the HP Reverb G2 virtual reality headset has effectively rendered the device unusable.  
| Product Type =VR Headset
| In Production =no
| Official Website =https://support.hp.com/us-en/product/details/hp-reverb-g2-virtual-reality-headset/33835976
| Logo =https://github.com/homarr-labs/dashboard-icons/blob/main/png/hp.png?raw=true
}}The recent Microsoft Windows 11 update (24H2) has advertently killed the support for WMR (Mircosoft Mixed Reality) Headsets. The discontinuation of Windows 11 support for the HP Reverb G2 virtual reality headset has effectively rendered the device unusable.  


==Consumer impact summary==
==Consumer impact summary==
- WMR (Mircosoft Mixed Reality) Headsets are no longer usable. 700$ + divices are now  paperweights.
- WMR (Microsoft Mixed Reality) Headsets are no longer usable. 700$ + devices are now  paperweights.


- no waring befor the update
- no warning before the update


- no available drivers or alternative Software  
- no available drivers or alternative Software  


==Incidents==
==Reaction from customer support==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
 
- 25 Nov 2024  
- 25 Nov 2024  


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I no longer have the means to buy a new headset, money doesn't fall from the sky for some.
I no longer have the means to buy a new headset, money doesn't fall from the sky for some.




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I wasted hours on this rabbit trail... the only real option (other than switching to Linux) is going to back to Win11 23H2.
I wasted hours on this rabbit trail... the only real option (other than switching to Linux) is going to back to Win11 23H2.


(I purchased a new Win 11 23H2 install DVD, robocopied files from DVD to a USB drive, made the USB bootable, and then installed from that.)
(I purchased a new Win 11 23H2 install DVD, robocopied files from DVD to a USB drive, made the USB boot-able, and then installed from that.)


I hope this helps someone!
I hope this helps someone!
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{{reflist}}
{{reflist}}


[[Category:{{PAGENAME}}]]
[[Category:Microsoft]]
Retrieved from "https://consumerrights.wiki/wiki/Windows_11_update_discontinues_HP_Reverb_G2_support"