Consumer Rights Wiki

Spyder5 device no longer able to be installed (but still works for those who have it already installed): Difference between revisions

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Created page with "{{IncidentCargo |StartDate=2016 |EndDate=2016 |Status=Active |ArticleType=Product |Description=Datacolor, which producers monitor calibration tools, is taking offline the DRM service used to allow installs of the software. }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}"
 
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{{IncidentCargo
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|StartDate=2016
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|Description=Datacolor, which producers monitor calibration tools, is taking offline the DRM service used to allow installs of the software.
|Description=Datacolor, which producers monitor calibration tools, is taking offline the DRM service used to allow installs of the software.
}}
}}Dear Customer,
{{Ph-I-Int}}
 
We want to remind you that support for your Spyder (including Spyder5 and earlier models) is ending July 19, 2026.
 
What this means for you after July 19th:
 
* You won’t be able to install your Spyder on new computers
* Our support team will no longer support issues on Spyder5 and older devices
* You can still use your Spyder on currently installed computers
 
We invite you to join the 4,000+ photographers and creators who have already upgraded to our most advanced Spyder platform, delivering improved performance, enhanced compatibility, and strengthened security - and for a limited time, you can '''make the switch for 50% off.'''
 
Thank you for being part of the Spyder community.
 
Warm regards,
 
'''The Datacolor Team'''{{Ph-I-Int}}
 
==Background==
==Background==
{{Ph-I-B}}
{{Ph-I-B}}
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