LG G4 Fiasco: Difference between revisions
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Other problems included touchscreen issues, where the screen would stop responding permanently (or until restart for some users), charging port death, speaker function damage, and double tap features no longer functioning, which was an early precursor to the touchscreen issues. When abnormally high failure rates were reported in the first few months,{{Citation needed}} LG hid the issue and refused warranties. When public outcry increased, they told news outlets it was a very small subset they would look into it, while having confirmed many months prior that it was a universal issue. | Other problems included touchscreen issues, where the screen would stop responding permanently (or until restart for some users), charging port death, speaker function damage, and double tap features no longer functioning, which was an early precursor to the touchscreen issues. When abnormally high failure rates were reported in the first few months,{{Citation needed}} LG hid the issue and refused warranties. When public outcry increased, they told news outlets it was a very small subset they would look into it, while having confirmed many months prior that it was a universal issue. | ||
The issue was | The issue was exacerbated by the device's Snapdragon 808 processor, which famously had overheating issues (along with the 810), but it was LG's devices (including the G Flex) that suffered these desoldering issues en masse. | ||
LG did not recall the devices, opting to instead continued to market the device (the G4 was marketed for over two years at bus stations in Canada, well after the release of the G5).{{Citation needed}} The company later launched a replacement scheme with US carriers,{{Citation needed}} which did not address the phone's systemic problem of breaking down and losing all user data. | LG did not recall the devices, opting to instead continued to market the device (the G4 was marketed for over two years at bus stations in Canada, well after the release of the G5).{{Citation needed}} The company later launched a replacement scheme with US carriers,{{Citation needed}} which did not address the phone's systemic problem of breaking down and losing all user data. |