Asus: Difference between revisions
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{{InfoboxCompany | |||
| Name = ASUSTeK Computer Inc | | Name = ASUSTeK Computer Inc | ||
| Type = Public | | Type = Public | ||
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}} | }} | ||
ASUS ([[wikipedia:Asus|ASUSTeK Computer Inc]].) is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand. | '''ASUS''' ('''[[wikipedia:Asus|ASUSTeK Computer Inc]].''') is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand. | ||
== Consumer impact summary == | |||
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): | |||
* User Freedom | |||
* User Privacy | |||
* Business Model | |||
* Market Control}} | |||
==Incidents== | ==Incidents== | ||
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{{Main|Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs}} | {{Main|Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs}} | ||
Asus customers reported rejections of their repairs by what the manufacturer calls "Customer Induced Damage". Customers say that the reasons given or damages listed were wrong, and that the repairs performed were unrequested and unrelated, and that the customers had to pay a large fees to get their devices back as the warranty was voided by the manufacturer. | Asus customers reported rejections of their repairs by what the manufacturer calls "Customer Induced Damage". Customers say that the reasons given or damages listed were wrong, and that the repairs performed were unrequested and unrelated, and that the customers had to pay a large fees to get their devices back as the warranty was voided by the manufacturer. | ||
== Products == | |||
{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''. | |||
* [[Example product line one]] (release date): Short summary of the product's incidents. | |||
* [[Example product line two]] (release date):}} | |||
== See also == | |||
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}} | |||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Asus]] | [[Category:Asus]] | ||
Latest revision as of 09:54, 15 March 2025
❗Article Status Notice: This Article is a stub
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How You Can Help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
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| Basic information | |
|---|---|
| Founded | 1989 |
| Type | Public |
| Industry | Electronics Manufacturer |
| Official website | https://asus.com/ |
ASUS (ASUSTeK Computer Inc.) is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand.
Consumer impact summary[edit | edit source]
Incidents[edit | edit source]
Boot loader unlocking tool disappearing[edit | edit source]
- Main article: Asus Charges for Free Service
The ASUS boot loader unlocking tool disappearing is an example of functionality that was present at the time of sale is no longer present years down the line.
Repair practices[edit | edit source]
- Main article: Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs
Asus customers reported rejections of their repairs by what the manufacturer calls "Customer Induced Damage". Customers say that the reasons given or damages listed were wrong, and that the repairs performed were unrequested and unrelated, and that the customers had to pay a large fees to get their devices back as the warranty was voided by the manufacturer.