General Motors: Difference between revisions

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==Controversies==

In 2023, the company [[decided to abandon Apple Carplay and Android Auto in its future electric vehicles]], initially explained to the public as a "safety concern". When questioned later, GM Infotainment Business Strategy and Planning Manager, Ryan Buffa, said that: “The primary reason is that we’re looking to create a comfort level around the [electric-vehicle] charging experience. With Android Auto or Apple CarPlay environments, the vehicle energy model or road segment data is sending energy usage and everything else associated with it to the phone, and it’s pretty difficult to off-board it from the phone.”<ref>[https://gmauthority.com/blog/2023/12/heres-the-real-reason-that-gm-is-dropping-apple-carplay-android-auto/ "The Real Reason GM Is Dropping Apple CarPlay, Android Auto: Exclusive"] - gmauthority.com - accessed 2025-01-29</ref>

GM ~~was named~~ in the July 2024 [[Senators Wyden and Markey'~~s letter]] to the FTC accusing them of selling customer~~ data to third party [[Verisk]] who then resold the data in the ~~form~~ of ~~"driver reports" which insurance companies used~~ to ~~increase customer's insurance premiums~~.

=== Support for Apple CarPlay and Android Auto ===

In 2023, GM [[decided to abandon Apple CarPlay and Android Auto in its future electric vehicles]], initially explained to the public as a "safety concern". When questioned later, GM Infotainment Business Strategy and Planning Manager, Ryan Buffa, said that: “The primary reason is that we’re looking to create a comfort level around the [electric-vehicle] charging experience. With Android Auto or Apple CarPlay environments, the vehicle energy model or road segment data is sending energy usage and everything else associated with it to the phone, and it’s pretty difficult to off-board it from the phone.”<ref>[https://gmauthority.com/blog/2023/12/heres-the-real-reason-that-gm-is-dropping-apple-carplay-android-auto/ "The Real Reason GM Is Dropping Apple CarPlay, Android Auto: Exclusive"] - gmauthority.com - accessed 2025-01-29</ref>

=== Sale of customer data to third parties ===

GM has been accused of collecting and selling consumers' driving data without their knowledge or consent, resulting in increased insurance rates for consumers.<ref>{{Cite news |last=Hill |first=Kashmir |date=2024-03-11 |title=Automakers Are Sharing Consumers’ Driving Behavior With Insurance Companies |url=https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html |url-status=live |archive-url=https://web.archive.org/web/20250409192617/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html |archive-date=2025-04-09 |access-date=2025-04-27 |work=The New York Times}}</ref>

In July 2024, Senators Ron Wyden and Ed Markey urged the Federal Trade Commission to investigate GM and other automakers, alleging that GM sold consumers' data to third party [[Verisk|Verisk Analytics]], who then resold the data to insurance companies.<ref>{{Cite web |date=2024-07-26 |title=Wyden-Markey Auto Privacy Letter to FTC |url=https://www.wyden.senate.gov/imo/media/doc/wyden-markey_auto_priavacy_letter_to_ftc.pdf |url-status=live |archive-url=https://web.archive.org/web/20250421103118/https://www.wyden.senate.gov/imo/media/doc/wyden-markey_auto_privacy_letter_to_ftc.pdf |archive-date=2025-04-21 |access-date=2025-04-27 |website=U.S. Senator Ron Wyden of Oregon}}</ref> On January 16, 2025, the FTC banned GM from sharing driving data with consumer reporting agencies for five years, as part of a settlement to these claims.<ref>{{Cite news |last=Veiga |first=Alex |date=2025-01-16 |title=FTC bans GM from sharing driving data to settle claims that the automaker sold data without consent |url=https://apnews.com/article/ftc-gm-driving-data-insurers-a555abb56a0d5f31afa9b73c3eb48287 |url-status=live |archive-url=https://web.archive.org/web/20250211181839/https://apnews.com/article/ftc-gm-driving-data-insurers-a555abb56a0d5f31afa9b73c3eb48287 |archive-date=2025-02-11 |access-date=2025-04-27 |work=The Associated Press}}</ref>

==Safety Recalls and Mechanical Neglect==

@@ Line 12: / Line 12: @@
 ==Controversies==
-In 2023, the company [[decided to abandon Apple Carplay and Android Auto in its future electric vehicles]], initially explained to the public as a "safety concern". When questioned later, GM Infotainment Business Strategy and Planning Manager, Ryan Buffa, said that: “The primary reason is that we’re looking to create a comfort level around the [electric-vehicle] charging experience. With Android Auto or Apple CarPlay environments, the vehicle energy model or road segment data is sending energy usage and everything else associated with it to the phone, and it’s pretty difficult to off-board it from the phone.”<ref>[https://gmauthority.com/blog/2023/12/heres-the-real-reason-that-gm-is-dropping-apple-carplay-android-auto/ "The Real Reason GM Is Dropping Apple CarPlay, Android Auto: Exclusive"] - gmauthority.com - accessed 2025-01-29</ref>
-GM was named in the July 2024 [[Senators Wyden and Markey's letter]] to the FTC accusing them of selling customer data to third party [[Verisk]] who then resold the data in the form of "driver reports" which insurance companies used to increase customer's insurance premiums.
+=== Support for Apple CarPlay and Android Auto ===
+In 2023, GM [[decided to abandon Apple CarPlay and Android Auto in its future electric vehicles]], initially explained to the public as a "safety concern". When questioned later, GM Infotainment Business Strategy and Planning Manager, Ryan Buffa, said that: “The primary reason is that we’re looking to create a comfort level around the [electric-vehicle] charging experience. With Android Auto or Apple CarPlay environments, the vehicle energy model or road segment data is sending energy usage and everything else associated with it to the phone, and it’s pretty difficult to off-board it from the phone.”<ref>[https://gmauthority.com/blog/2023/12/heres-the-real-reason-that-gm-is-dropping-apple-carplay-android-auto/ "The Real Reason GM Is Dropping Apple CarPlay, Android Auto: Exclusive"] - gmauthority.com - accessed 2025-01-29</ref>
+=== Sale of customer data to third parties ===
+GM has been accused of collecting and selling consumers' driving data without their knowledge or consent, resulting in increased insurance rates for consumers.<ref>{{Cite news |last=Hill |first=Kashmir |date=2024-03-11 |title=Automakers Are Sharing Consumers’ Driving Behavior With Insurance Companies |url=https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html |url-status=live |archive-url=https://web.archive.org/web/20250409192617/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html |archive-date=2025-04-09 |access-date=2025-04-27 |work=The New York Times}}</ref>
+In July 2024, Senators Ron Wyden and Ed Markey urged the Federal Trade Commission to investigate GM and other automakers, alleging that GM sold consumers' data to third party [[Verisk|Verisk Analytics]], who then resold the data to insurance companies.<ref>{{Cite web |date=2024-07-26 |title=Wyden-Markey Auto Privacy Letter to FTC |url=https://www.wyden.senate.gov/imo/media/doc/wyden-markey_auto_priavacy_letter_to_ftc.pdf |url-status=live |archive-url=https://web.archive.org/web/20250421103118/https://www.wyden.senate.gov/imo/media/doc/wyden-markey_auto_privacy_letter_to_ftc.pdf |archive-date=2025-04-21 |access-date=2025-04-27 |website=U.S. Senator Ron Wyden of Oregon}}</ref> On January 16, 2025, the FTC banned GM from sharing driving data with consumer reporting agencies for five years, as part of a settlement to these claims.<ref>{{Cite news |last=Veiga |first=Alex |date=2025-01-16 |title=FTC bans GM from sharing driving data to settle claims that the automaker sold data without consent |url=https://apnews.com/article/ftc-gm-driving-data-insurers-a555abb56a0d5f31afa9b73c3eb48287 |url-status=live |archive-url=https://web.archive.org/web/20250211181839/https://apnews.com/article/ftc-gm-driving-data-insurers-a555abb56a0d5f31afa9b73c3eb48287 |archive-date=2025-02-11 |access-date=2025-04-27 |work=The Associated Press}}</ref>
 ==Safety Recalls and Mechanical Neglect==