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[https://en.wikipedia.org/wiki/DAZN '''DAZN'''] is a British-owned entertainment platform for sports broadcasting and streaming. | [https://en.wikipedia.org/wiki/DAZN '''DAZN'''] is a British-owned entertainment platform for sports broadcasting and streaming. The platform launched in 2015 and streams live and on-demand sport to over 200 countries worldwide. The service has 20 million paying subscribers as of 2023.<!-- Need a longer preamble here --> | ||
== | ==Anti-consumer practices== | ||
=== Cancellation difficulties === | ===Cancellation difficulties and forced arbitration=== | ||
DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.<ref>https://www.reddit.com/r/Boxing/comments/1e3jt8w/dazn_makes_canceling_difficult/</ref><ref>https://forums.azbilliards.com/threads/dazn-wont-let-me-cancel.524423/</ref> The [[terms of service]] of DAZN contain a [[forced arbitration]] agreement wherein by subscribing you waive all rights to any compensation by any [[Class action lawsuit|class-action lawsuit]]. (See lines '''17. Mandatory Individual Arbitration''').<ref>https://web.archive.org/web/20240815150309/https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use</ref> | DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.<ref>{{Cite web |title=DAZN Makes Canceling Difficult |url=https://www.reddit.com/r/Boxing/comments/1e3jt8w/dazn_makes_canceling_difficult/ |url-status=live |access-date=17 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=28 Dec 2020 |title=Dazn won't let me cancel |url=https://forums.azbilliards.com/threads/dazn-wont-let-me-cancel.524423/ |url-status=live |access-date=17 Mar 2025 |website=[[AZBilliards Forum]]}}</ref> The [[terms of service]] of DAZN contain a [[forced arbitration]] agreement wherein by subscribing you waive all rights to any compensation by any [[Class action lawsuit|class-action lawsuit]]. (See lines '''17. Mandatory Individual Arbitration''').<ref>{{Cite web |title=Terms of Use |url=https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use |url-status=deviated |archive-url=https://web.archive.org/web/20240815150309/https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use |archive-date=15 Aug 2024 |access-date=17 Mar 2025 |website=[[DAZN]]}}</ref> | ||
Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor. | Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor. | ||
== See also == | ==See also== | ||
* [[Forced arbitration]] | *[[Forced arbitration]] | ||
* [[Click-to-cancel]] | *[[Click-to-cancel]] | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:DAZN]] | [[Category:DAZN]] | ||