Retroid Pocket MINI Handheld: Difference between revisions
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{{ | {{SloppyAI|reason=Largely LLM written.}} | ||
| | {{ProductCargo | ||
| | |ArticleType=Product | ||
| | |Category=Gaming, Hardware | ||
|Company=Retroid | |||
| | |Description= | ||
| | |InProduction=Yes | ||
| | |Logo=Retroid Pocket marketing.jpg | ||
| | |ProductLine= | ||
| | |ReleaseYear=2024 | ||
|Website=https://www.goretroid.com/ | |||
}} | }} | ||
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==Consumer impact summary== | ==Consumer impact summary== | ||
{{ | {{Ph-C-CIS}} | ||
==Incidents== | ==Incidents== | ||
[[File:Retroid David announcement screenshot 2025-03-11.jpg|alt=They gave customers 6 DAYS to request a refund - Only the FIRST 200 requests will be processed - All taxes and shipping costs are still for the customer - The website DOES NOT mention this hardware flaw for future buyers - The price of the product hasn't changed|thumb|The image is a screenshot taken in the Discord server of the Product. The Admin's response to the consumer backlash is visible along with the community's reactions|301x301px]] | |||
[[File:Retroid David | |||
===Defective screens=== | ===Defective screens=== | ||
On March 8, 2025, Retroid announced a limited return window for customers experiencing screen-related issues with the Retroid Pocket Mini, specifically when using CRT and pixel grid effect shaders.<ref>https://retrohandhelds.gg/its-official-retroid-pocket-mini-shader-issue-cannot-be-fixed/</ref> The return window is open from March 8th to March 14th, with a cap of 200 return orders for overseas customers.<ref name=":0">https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html</ref> | On March 8, 2025, Retroid announced a limited return window for customers experiencing screen-related issues with the Retroid Pocket Mini, specifically when using CRT and pixel grid effect shaders.<ref>{{Cite web |last=Wilkins |first=Shawn |date=8 Mar 2025 |title=It’s Official: Retroid Pocket Mini Shader Issue Cannot Be Fixed |url=https://retrohandhelds.gg/its-official-retroid-pocket-mini-shader-issue-cannot-be-fixed/ |url-status=live |access-date=15 Mar 2025 |website=[[Retro Handhelds]] |archive-url=http://web.archive.org/web/20260216110830/https://retrohandhelds.gg/its-official-retroid-pocket-mini-shader-issue-cannot-be-fixed/ |archive-date=16 Feb 2026}}</ref> The return window is open from March 8th to March 14th, with a cap of 200 return orders for overseas customers.<ref name=":0">{{Cite web |last=MacDonald |first=Cheyenne |date=9 Mar 2025 |title=Retroid says it will accept limited Pocket Mini returns due to screen scaling issue |url=https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html |url-status=live |access-date=15 Mar 2025 |website=[[endgadget]] |archive-url=http://web.archive.org/web/20250708194639/https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html |archive-date=8 Jul 2025}}</ref> | ||
Customers who return their devices will be reimbursed for the cost of the device (excluding taxes and shipping fees). However, they are required to cover the return shipping costs. Retroid emphasized that this initiative is a significant financial undertaking and urged only those genuinely affected by screen issues to utilize the return option. | Customers who return their devices will be reimbursed for the cost of the device (excluding taxes and shipping fees). However, they are required to cover the return shipping costs. Retroid emphasized that this initiative is a significant financial undertaking and urged only those genuinely affected by screen issues to utilize the return option. | ||
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Users have already reported denied warranty covers.<ref name=":0" /> | Users have already reported denied warranty covers.<ref name=":0" /> | ||
The product is still available for purchase<ref>https://www.goretroid.com/products/retroid-pocket-mini-handheld</ref> with the defective screen disclosed on the product page:<blockquote>'''Note: This product has a screen that does post-processing in a way some customers find unacceptable. This effect is most noticeable using shaders in emulators that support them. Please take this into consideration before you purchase.'''</blockquote> | The product is still available for purchase<ref>{{Cite web |title=Retroid Pocket MINI Handheld |url=https://www.goretroid.com/products/retroid-pocket-mini-handheld |url-status=live |access-date=15 Mar 2025 |website=[[Retroid]] |archive-url=http://web.archive.org/web/20250504172904/https://www.goretroid.com/products/retroid-pocket-mini-handheld |archive-date=4 May 2025}}</ref> with the defective screen disclosed on the product page:<blockquote>'''Note: This product has a screen that does post-processing in a way some customers find unacceptable. This effect is most noticeable using shaders in emulators that support them. Please take this into consideration before you purchase.'''</blockquote> | ||
==See also== | ==See also== | ||
{{ | {{Ph-C-SA}} | ||
==References== | ==References== | ||
{{ | {{Reflist}} | ||
[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||
[[Category:Products]] | |||