General Electric Ovens: Difference between revisions
WhaleShark (talk | contribs) Create page |
CharleyHCat (talk | contribs) Added another incident where my stove would not air fry without an internet connection and use of the smart phone app. Added the summary paragraph as well. Filled in the information box, adding the GE logo, release year, product type, production status, and web page. |
||
| (5 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
{{StubNotice}} | |||
{{InfoboxProductLine | {{InfoboxProductLine | ||
| Title = {{PAGENAME}} | | Title = {{PAGENAME}} | ||
| Release Year = | | Release Year =2022 | ||
| Product Type = | | Product Type =Kitchen Range | ||
| In Production = | | In Production =Yes | ||
| Official Website = | | Official Website =https://www.geappliances.com/ge-appliances/kitchen/ranges/ | ||
| Logo = | | Logo =D:\Temp\Screenshot 2025-03-17 200047.jpg | ||
}} | }}Some General Electric Ranges and Ovens require that the owner connect the stove to internet connected Wifi and have their SmartHQ app on either IOS or Android phone or device. According to a GE Customer Service rep at 800-626-2005, neither the no preheat air fry function or the convection oven function will work without an internet connection and the app. | ||
{{Placeholder box|Add a 2-3 sentence introduction starting with "'''{{PAGENAME}}''' is a family of smart ovens made by General Electric...<ref name":0"> | |||
There is nothing in the sales literature, or their website about having to connect these products before all the functions will work. Their is no mention of it in the manual either. | |||
General Electric is wholly owned by Haier, a Chinese manufacturing conglomerate. {{Placeholder box|Add a 2-3 sentence introduction starting with "'''{{PAGENAME}}''' is a family of smart ovens made by General Electric...<ref name":0">https://www.geappliances.com/ge-appliances/kitchen/ranges/electric-ranges/#/filter:ss_features:WiFi$2520Built-in</ref>"}} | |||
"'''{{PAGENAME}}''' is a family of smart ovens made by General Electric... | |||
==Consumer impact summary== | ==Consumer impact summary== | ||
{{Placeholder box|Overview of concerns that arise from the conduct towards users of products part of the product line (if applicable): | {{Placeholder box|Overview of concerns that arise from the conduct towards users of products part of the product line (if applicable): | ||
* User Freedom | * User Freedom | ||
* User Privacy}} | * User Privacy | ||
* Failure to disclose mandatory internet connection}} | |||
==Incidents== | ==Incidents== | ||
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | ||
===Locking features until connected to wifi (14 March 2022)=== | |||
General Electric ovens were found to require connection to WiFi before certain features could be used<ref name":1"="">https://www.consumerreports.org/appliances/do-you-need-wifi-to-cook-a-roast-a9457457941/</ref>. Even though the ovens contained the necessary physical buttons to turn on these features, the oven would not activate those features until it had been first connected to a WiFi network and the user had connected the oven to the GE Appliances app. The affected features included convection roast, air fry and dehydrate. | |||
'''<big>Features locked in Wifi equipped kitchen range, model GRF600AV1SS (17 March 2024)</big>''' | |||
General Electric (Haier) oven delivered Saturday. The air fryer function was not working. Called General Electric help line. Was informed that the range needed to be connected to Wifi with internet access and the app on a phone or tablet. The appliance manager at Lowes, where the oven was purchased, arranged for me to exchange the oven for another one that does not require internet access. | |||
==Products== | ==Products== | ||
Latest revision as of 00:34, 18 March 2025
❗Article Status Notice: This Article is a stub
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How You Can Help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
| Basic Information | |
|---|---|
| Release Year | 2022 |
| Product Type | Kitchen Range |
| In Production | Yes |
| Official Website | https://www.geappliances.com/ge-appliances/kitchen/ranges/ |
Some General Electric Ranges and Ovens require that the owner connect the stove to internet connected Wifi and have their SmartHQ app on either IOS or Android phone or device. According to a GE Customer Service rep at 800-626-2005, neither the no preheat air fry function or the convection oven function will work without an internet connection and the app.
There is nothing in the sales literature, or their website about having to connect these products before all the functions will work. Their is no mention of it in the manual either.
General Electric is wholly owned by Haier, a Chinese manufacturing conglomerate.
"General Electric Ovens is a family of smart ovens made by General Electric...
Consumer impact summary[edit | edit source]
Incidents[edit | edit source]
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the General Electric Ovens category.
Locking features until connected to wifi (14 March 2022)[edit | edit source]
General Electric ovens were found to require connection to WiFi before certain features could be used[2]. Even though the ovens contained the necessary physical buttons to turn on these features, the oven would not activate those features until it had been first connected to a WiFi network and the user had connected the oven to the GE Appliances app. The affected features included convection roast, air fry and dehydrate.
Features locked in Wifi equipped kitchen range, model GRF600AV1SS (17 March 2024)
General Electric (Haier) oven delivered Saturday. The air fryer function was not working. Called General Electric help line. Was informed that the range needed to be connected to Wifi with internet access and the app on a phone or tablet. The appliance manager at Lowes, where the oven was purchased, arranged for me to exchange the oven for another one that does not require internet access.
Products[edit | edit source]
See also[edit | edit source]