BetterHelp: Difference between revisions
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'''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication. | '''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication. | ||
== Consumer impact summary == | ==Consumer impact summary== | ||
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): | {{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): | ||
* User Freedom | * User Freedom | ||
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===Unethical pay structure=== | ===Unethical pay structure=== | ||
Andrew Flynn, a counsellor who joined BetterHelp in September 2022, stated that in the | Andrew Flynn, a counsellor who joined BetterHelp in September 2022, stated that in the United Kingdom, a BetterHelp subscription costs between £40 and £70 per week, while he was paid approximately £18 per session.<ref>https://welldoing.org/article/overworked-and-underpaid-uk-therapists-respond-us-online-platform-betterhelp</ref> To achieve a reasonable annual salary, therapists would need to exceed the 20-hour weekly limit for therapy sessions recommended by the '''[[wikipedia:British_Association_for_Counselling_and_Psychotherapy|British Association for Counselling and Psychotherapy (BACP)]]'''. | ||
70% of respondents in a survey had a negative experience with | 70% of respondents in a survey had a negative experience with BetterHelp<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref> | ||
In UK therapists don't need accreditation to practice unlike | In the UK, therapists don't need accreditation to practice unlike in the U.S., nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK.<ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref> | ||
==References== | ==References== |