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{{InfoboxCompany
{{CompanyCargo
| Name = Cricut
|Description=American crafts company known for cutting machines.
| Type = Public
|Founded=1969
| Founded = 1969
|Industry=Crafts, Electronics
| Industry = Consumer electronics
|Logo=Cricut.png
| Official Website = https://cricut.com/
|ParentCompany=
| Logo = Cricut.png
|Type=Public
|Website=https://cricut.com/
}}
}}
'''[[wikipedia:Cricut|Cricut, Inc.]]''' is an American brand of cutting plotters, or motorised cutting machines, designed for home crafters. The machines are used for cutting paper, felt, and vinyl<ref>[https://www.nytimes.com/2009/12/03/technology/personaltech/03CRAFTS.html?_r=0 Digital Cutting Machines Alter the World of Crafts] - The New York Times</ref> plus materials such as fabric, leather, matboard, and wood. Cricut is headquartered in South Jordan, Utah.<ref>[https://investor.cricut.com/shareholder-resources/faqs#:~:text=When%20was%20Cricut%20founded%3F,its%20name%20to%20Cricut%2C%20Inc. FAQs] | Cricut, Inc.</ref>
'''[[wikipedia:Cricut|Cricut, Inc.]]''' is an American brand of cutting plotters, or motorised cutting machines, designed for home crafters. The machines are used for cutting paper, felt, and vinyl<ref>[https://www.nytimes.com/2009/12/03/technology/personaltech/03CRAFTS.html?_r=0 Digital Cutting Machines Alter the World of Crafts] - The New York Times ([http://web.archive.org/web/20250708185353/https://www.nytimes.com/2009/12/03/technology/personaltech/03CRAFTS.html?_r=0 Archived])</ref> plus materials such as fabric, leather, matboard, and wood. Cricut is headquartered in South Jordan, Utah.<ref>[https://investor.cricut.com/shareholder-resources/faqs#:~:text=When%20was%20Cricut%20founded%3F,its%20name%20to%20Cricut%2C%20Inc. FAQs] | Cricut, Inc.([http://web.archive.org/web/20260104223700/https://investor.cricut.com/shareholder-resources/faqs Archived])</ref>


== Consumer impact summary ==
==Consumer impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
* User Freedom
* User Freedom
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==Controversies==
==Controversies==


===Attempted move to subscription model===
===Attempted move to force subscriptions===
In 2020 Cricut tried to change their [[Terms of Service]] (TOS) so that the machine that was already purchased would now require a subscription if a consumer used it more then 20 times in a month. The backlash was significant enough that they went back on this change, striking through the statement on their website <ref>[https://cricut.com/blog/new-features-and-updates-coming-to-design-space/ "New features and updates coming to Design Space"] - cricut.com - accessed 2025-01-29</ref><ref>[https://hackaday.com/2021/03/15/cricut-decides-to-charge-rent-for-people-to-use-the-cutting-machines-they-already-own/ Cricut Decides To Charge Rent For People To Fully Use The Cutting Machines They Already Own] | Hackaday</ref>
In March of 2021, Cricut announced a change to their [[Terms of Service]], so that users without a "Cricut Access" subscription can only upload up to 20 images to the Design Space app per calendar month.<ref>[https://cricut.com/blog/new-features-and-updates-coming-to-design-space/ "New features and updates coming to Design Space"] - cricut.com - accessed 2025-01-29 ([https://web.archive.org/web/20260418064729/https://cricut.com/blog/new-features-and-updates-coming-to-design-space/ Archived])</ref> Since users have to upload projects they want to cut to Cricut's cloud, this change would lock customers without a subscription out of using their purchased machine. Online backlash was significant enough that the CEO reverted this announcement a few days later.<ref>[https://cricut.com/blog/gb/a-letter-from-cricut-ceo-ashish-arora/ A letter from Cricut ceo, Ashish Arora] - cricut.com ([https://web.archive.org/web/20260213194943/https://cricut.com/blog/gb/a-letter-from-cricut-ceo-ashish-arora/ Archived])</ref>  


===Replacement warranty policy===
===Replacement warranty policy===
<blockquote>Further Reading: [[Cricut Replacement Warranty Policy]]</blockquote>In 2023, YouTuber Buy it Fix it bought a second hand Cricut Maker 3, which was still under warranty, and alleged Cricut had failed to offer an option to repair the product. They instead offered to furnish a new device and instructed the consumer to dispose of the nonfunctioning device. Buy it Fix it further alleges Cricut bans the serial numbers of the devices due to be disposed, making them impossible to use with their proprietary software, effectively ruining any chance of repairing the device in the future.<ref name=":0">[https://www.youtube.com/watch?v=2mKlYF1TCKs Faulty Cricut Maker 3 - Trying To Repair...] - YouTube</ref>
{{Main|Cricut Replacement Warranty Policy}}
In 2023, YouTuber ''Buy it Fix it'' bought a second hand Cricut Maker 3, which was still under warranty, and alleged Cricut had failed to offer an option to repair the product. They instead offered to furnish a new device and instructed the consumer to dispose of the non-functioning device. ''Buy it Fix it'' further alleges Cricut bans the serial numbers of the devices due to be disposed, making them impossible to use with their proprietary software, effectively ruining any chance of repairing the device in the future.<ref name=":0">[https://www.youtube.com/watch?v=2mKlYF1TCKs Faulty Cricut Maker 3 - Trying To Repair...] - YouTube ([https://preservetube.com/watch?v=2mKlYF1TCKs Archived])</ref>


===Inability to use device offline===
===Inability to use device offline===
<ref name=":0" />
<ref name=":0" />


== Products ==
==Products==
{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''.
{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''.
* [[Example product line one]] (release date): Short summary of the product's incidents.
* [[Example product line one]] (release date): Short summary of the product's incidents.
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==See also==
==See also==
 
* [[Cricut Replacement Warranty Policy]]
*[[Cricut Replacement Warranty Policy]]


==References==
==References==