Future Motion: Difference between revisions
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[[Future Motion|Future Motion Inc.]] is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us</ref> Development of the [[wikipedia:Onewheel|Onewheel]] was funded through Kickstarter in 2014,<ref>https://www.kickstarter.com/projects/4422853/onewheel-the-self-balancing-electric-skateboard</ref> and Future Motion has since implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}} | [[Future Motion|Future Motion Inc.]] is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us</ref> Development of the [[wikipedia:Onewheel|Onewheel]] was funded through Kickstarter in 2014,<ref>https://www.kickstarter.com/projects/4422853/onewheel-the-self-balancing-electric-skateboard</ref> and Future Motion has since implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}} | ||
==Consumer impact summary== | ==Consumer-impact summary== | ||
====Freedom==== | ====Freedom==== | ||
====Privacy==== | ====Privacy==== | ||
In 2021, | In 2021, Future Motion accidentally shared a list of customer information with a customer, which included full names and home addresses.<ref>{{Cite web|url=https://www.vice.com/en/article/onewheel-sent-thousands-of-customers-private-data-to-random-customer/|title=Onewheel Sent Thousands of Customers’ Private Data to Random Customer|first=Lorenzo|last=Franceschi-Bicchierai|work=Vice|date=2021-06-10|access-date=2025-03-20|archive-url=https://web.archive.org/web/20250320200937/https://www.vice.com/en/article/onewheel-sent-thousands-of-customers-private-data-to-random-customer/|archive-date=2025-03-20|url-status=live}}</ref> | ||
====Business model==== | ====Business model==== | ||
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====Service restrictions==== | ====Service restrictions==== | ||
[[File:FutureMotion Lost Motor Email 2022.png|right|thumb|Service restrictions point #1 example]] | |||
*Refuses to service boards with any missing internal components, even if unrelated to repair need<ref>https://i.imgur.com/LtnuP3D.png</ref> | *Refuses to service boards with any missing internal components, even if unrelated to repair need<ref>https://i.imgur.com/LtnuP3D.png</ref> | ||
*No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/</ref> | *No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/</ref> | ||
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====Retailer restrictions==== | ====Retailer restrictions==== | ||
[[File:FutureMotion Service Center Email 2017.png|right|thumb|Retailer restrictions point #2 example]] | |||
Future Motion imposes strict controls on authorized retailers: | Future Motion imposes strict controls on authorized retailers: | ||