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Added additional sections on TP-Link's arbitration clauses for their Tapo and Omada Apps. Additionally, removed hyphenation added in the arbitration explanation to maintain consistency with the rest of the article.
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Added Deco section for forced arbitration
 
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TP-Link Systems is a hardware company known for its development of smart home and networking products.


== Brands Under TP-Link ==
{{InfoboxCompany
| Name = TP-Link
| Type = Private
| Founded = 1996
| Industry = Networking
| Official Website = https://tp-link.com/
| Logo = TPLINK.png
}}


=== Hardware ===
Founded in 1996, '''[[Wikipedia:TP-Link|TP-Link]]''' is a Chinese hardware company that is known for its development of smart-home and networking products.
 
==Brands Under TP-Link==
 
===Hardware===
{| class="wikitable"
{| class="wikitable"
|+
|+
Line 13: Line 23:
|-
|-
|TAPO<ref>https://www.tapo.com/us/</ref>
|TAPO<ref>https://www.tapo.com/us/</ref>
|Branding generally used for TP-Link's consumer line of smart home products, including smart switches, lights, and security cameras.
|Branding generally used for TP-Link's consumer line of smart-home products, including smart switches, lights, and security cameras.
|-
|Deco<ref>https://www.tp-link.com/us/deco-mesh-wifi/</ref>
|Branding for TP-Link's consumer line of mesh WiFi routers.
|-
|-
|Kasa Smart<ref>https://www.kasasmart.com/us</ref>
|Kasa Smart<ref>https://www.kasasmart.com/us</ref>
|Branding for an alternative line of smart home products from TP-Link. Less comprehensive than the TAPO line of products.
|Branding for an alternative line of smart-home products from TP-Link. Less comprehensive than the TAPO line of products.
|-
|-
|Omada<ref>https://www.omadanetworks.com/</ref>
|Omada<ref>https://www.omadanetworks.com/</ref>
Line 28: Line 41:
|}
|}


=== Software ===
===Software===
{| class="wikitable"
{| class="wikitable"
|+
|+
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|-
|-
|HomeShield<ref>https://www.tp-link.com/us/homeshield/</ref>
|HomeShield<ref>https://www.tp-link.com/us/homeshield/</ref>
|Branding for home network protection software offered by TP-Link
|Branding for home-network-protection software offered by TP-Link.
|-
|-
|Tapo Care<ref>https://www.tp-link.com/us/tapocare/</ref>
|Tapo Care<ref>https://www.tp-link.com/us/tapocare/</ref>
|TP-Link's branding for their TAPO cameras' cloud storage subscription service.
|TP-Link's branding for their TAPO cameras' cloud-storage subscription service.
|}
|}


== Use of Forced Arbitration ==
==Use of forced arbitration==
TP-Link currently includes a [[Forced Arbitration|forced arbitration]] clause in their terms of use<ref>https://web.archive.org/web/20241227073235/https://www.tp-link.com/us/about-us/privacy/<nowiki/>(December 27th, 2024) Retrieved January 15th, 2025</ref><ref>https://web.archive.org/web/20241224185231/https://privacy.tp-link.com/web/official/terms-of-use?region=US<nowiki/>(December 24th, 2024) Retrieved January 15th, 2025</ref> agreements.  This arbitration clause has been present in TP-Link's terms of use since at least 2019<ref>https://web.archive.org/web/20190325002650/https://www.tp-link.com/us/about-us/privacy/<nowiki/>(March 25th, 2019) Retrieved January 15th, 2025</ref>.
TP-Link currently includes a [[forced arbitration]] clause in their terms of use agreements.<ref>https://web.archive.org/web/20241227073235/https://www.tp-link.com/us/about-us/privacy/<nowiki/>(December 27, 2024) Retrieved January 15, 2025</ref><ref>https://web.archive.org/web/20241224185231/https://privacy.tp-link.com/web/official/terms-of-use?region=US<nowiki/>(December 24, 2024) Retrieved January 15th, 2025</ref>   This arbitration clause has been present in TP-Link's terms of use since at least 2019.<ref>https://web.archive.org/web/20190325002650/https://www.tp-link.com/us/about-us/privacy/<nowiki/>(March 25th, 2019) Retrieved January 15, 2025</ref>


=== Tapo App ===
===Tapo app===
The TP-Link Tapo app is required to set up and use Tapo smart devices. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause, in order to continue setup or access Tapo smart devices.<gallery>
The TP-Link Tapo app is [[forced app download experience|required]] to set up and use Tapo smart devices. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Tapo smart devices.<gallery>
File:Tapo Opening Screen(App).png|The screen that appears when a user first opens the TP-Link Tapo app.  Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Tapo Opening Screen(App).png|The screen that appears when a user first opens the TP-Link Tapo app.  Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Tapo Opening Screen Checkbox Selected.png|The screen that appears when a user first opens the TP-Link Tapo app.  The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
File:Tapo Opening Screen Checkbox Selected.png|The screen that appears when a user first opens the TP-Link Tapo app.  The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
Line 52: Line 65:
</gallery>
</gallery>


=== Kasa App ===
===Deco app===
The TP-Link Kasa app is required to set up and use Kasa smart devices. This app [[List of devices requiring account for initial setup|requires an account]] and agreement to the TP-Link terms of use, which includes an arbitration clause, in order to continue setup or access Kasa smart devices.<gallery>
Similarly to the Tapo app, the TP-Link Deco app is [[forced app download experience|required]] to set up and use Deco mesh routers. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Deco mesh routers.
File:Kasa App Opening Screen.png|The first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.
<gallery>
File:Kasa Account Creation Screen (App).png|The screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Deco Opening Screen.png|The screen that appears when a user first opens the TP-Link Deco app.  Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Kasa Account Creation Screen Checkbox Selected(App).png|The account creation screen after user has accepted the terms of use and privacy policy documents. Note that the "Create Account" button is now able to be selected.
File:Deco Opening Screen Checkbox Selected.png|The same screen that appears when a user first opens the TP-Link Deco app.  The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
File:Kasa Updated TOS(App).png|The screen that appears in the Kasa app when a user attempts to sign into an account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms.
File:Deco Terms of Use.png|The Deco Terms of Use document as seen in the Deco app.
File:Deco Arbitration Clause.png|The Arbitration Clause found within the TP-Link Terms of Use document, as seen in the Deco app.
File:Deco Privacy Policy.png|The Deco Privacy Policy document as seen in the Deco app.
</gallery>
 
===Kasa app===
The TP-Link Kasa app is [[forced app download experience|required]] to set up and use Kasa smart devices. This app [[List of devices requiring account for initial setup|requires an account]] and agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Kasa smart devices.<gallery>
File:Kasa App Opening Screen.png|The first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.
File:Kasa Account Creation Screen (App).png|The screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Kasa Account Creation Screen Checkbox Selected(App).png|The account creation screen after user has accepted the terms of use and privacy policy documents. Note that the "Create Account" button is now able to be selected.
File:Kasa Updated TOS(App).png|The screen that appears in the Kasa app when a user attempts to sign into an account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms.
File:Kasa Updated TOS Checkbox Selected(App).png|The screen that appears in the Kasa app when a user attempts to sign into an account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."
File:Kasa Updated TOS Checkbox Selected(App).png|The screen that appears in the Kasa app when a user attempts to sign into an account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."
File:Kasa Terms of Use(App).png|The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms".
File:Kasa Terms of Use(App).png|The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms."
File:Kasa Arbitration Clause(App).png|The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.
File:Kasa Arbitration Clause(App).png|The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.
</gallery>
</gallery>


=== Omada App ===
===Omada app===
The TP-Link Omada app is required to set up and use Omada networking equipment. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause, in order to continue setup or access Omada devices.  Notably, the arbitration clause within the Omada app provides an option for the user to opt-out, as well as instructions on how to do so. This is better than nothing, but arbitration is still opted-in by default.<gallery>
The TP-Link Omada app is [[forced app download experience|required]] to set up and use Omada networking equipment. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Omada devices, however, the arbitration clause within the Omada app does provide an option for the user to opt-out, as well as instructions on how to do so. Arbitration is still opted-in by default.<gallery>
File:Omada Opening Screen.png|The screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Omada Opening Screen.png|The screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Omada Opening Screen Checked.png|The screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
File:Omada Opening Screen Checked.png|The screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
File:Omada Terms of Use.png|The Omada Terms of Use document as seen in the Omada App.
File:Omada Terms of Use.png|The Omada Terms of Use document as seen in the Omada App.
File:Omada Arbitration Clause.png|The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Instructions are provided on how to opt-out of arbitration.
File:Omada Arbitration Clause.png|The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Instructions are provided on how to opt-out of arbitration.
</gallery>
</gallery>


== Sources ==
==References==
<references />
<references />
[[Category:TP-Link]]
[[Category:TP-Link]]
[[Category:Companies]]

Latest revision as of 16:46, 4 March 2025

TP-Link
Basic information
Founded 1996
Type Private
Industry Networking
Official website https://tp-link.com/


Founded in 1996, TP-Link is a Chinese hardware company that is known for its development of smart-home and networking products.

Brands Under TP-Link[edit | edit source]

Hardware[edit | edit source]

Brand Background Information
TP-Link[1] TP-Link's overall brand, generally used for their consumer networking products.
TAPO[2] Branding generally used for TP-Link's consumer line of smart-home products, including smart switches, lights, and security cameras.
Deco[3] Branding for TP-Link's consumer line of mesh WiFi routers.
Kasa Smart[4] Branding for an alternative line of smart-home products from TP-Link. Less comprehensive than the TAPO line of products.
Omada[5] Branding used for TP-Link's enterprise line of networking products.
Vigi[6] Branding used for enterprise security cameras developed by TP-Link.
Aginet[7] Branding for alternative line of TP-Link modems and routers.

Software[edit | edit source]

Brand Background Information
HomeShield[8] Branding for home-network-protection software offered by TP-Link.
Tapo Care[9] TP-Link's branding for their TAPO cameras' cloud-storage subscription service.

Use of forced arbitration[edit | edit source]

TP-Link currently includes a forced arbitration clause in their terms of use agreements.[10][11] This arbitration clause has been present in TP-Link's terms of use since at least 2019.[12]

Tapo app[edit | edit source]

The TP-Link Tapo app is required to set up and use Tapo smart devices. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Tapo smart devices.

  • The screen that appears when a user first opens the TP-Link Tapo app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
    The screen that appears when a user first opens the TP-Link Tapo app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
  • The screen that appears when a user first opens the TP-Link Tapo app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
    The screen that appears when a user first opens the TP-Link Tapo app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
  • The Tapo Terms of Use document as seen in the Tapo app.
    The Tapo Terms of Use document as seen in the Tapo app.
  • The Arbitration Clause found within the Tapo Terms of Use document, as seen in the Tapo app.
    The Arbitration Clause found within the Tapo Terms of Use document, as seen in the Tapo app.

Deco app[edit | edit source]

Similarly to the Tapo app, the TP-Link Deco app is required to set up and use Deco mesh routers. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Deco mesh routers.

  • The screen that appears when a user first opens the TP-Link Deco app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
    The screen that appears when a user first opens the TP-Link Deco app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
  • The same screen that appears when a user first opens the TP-Link Deco app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
    The same screen that appears when a user first opens the TP-Link Deco app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
  • The Deco Terms of Use document as seen in the Deco app.
    The Deco Terms of Use document as seen in the Deco app.
  • The Arbitration Clause found within the TP-Link Terms of Use document, as seen in the Deco app.
    The Arbitration Clause found within the TP-Link Terms of Use document, as seen in the Deco app.
  • The Deco Privacy Policy document as seen in the Deco app.
    The Deco Privacy Policy document as seen in the Deco app.

Kasa app[edit | edit source]

The TP-Link Kasa app is required to set up and use Kasa smart devices. This app requires an account and agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Kasa smart devices.

  • The first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.
    The first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.
  • The screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
    The screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
  • The account creation screen after user has accepted the terms of use and privacy policy documents. Note that the "Create Account" button is now able to be selected.
    The account creation screen after user has accepted the terms of use and privacy policy documents. Note that the "Create Account" button is now able to be selected.
  • The screen that appears in the Kasa app when a user attempts to sign into an account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms.
    The screen that appears in the Kasa app when a user attempts to sign into an account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms.
  • The screen that appears in the Kasa app when a user attempts to sign into an account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."
    The screen that appears in the Kasa app when a user attempts to sign into an account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."
  • The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms."
    The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms."
  • The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.
    The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.

Omada app[edit | edit source]

The TP-Link Omada app is required to set up and use Omada networking equipment. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Omada devices, however, the arbitration clause within the Omada app does provide an option for the user to opt-out, as well as instructions on how to do so. Arbitration is still opted-in by default.

  • The screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
    The screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
  • The screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
    The screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
  • The Omada Terms of Use document as seen in the Omada App.
    The Omada Terms of Use document as seen in the Omada App.
  • The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Instructions are provided on how to opt-out of arbitration.
    The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Instructions are provided on how to opt-out of arbitration.

References[edit | edit source]

  1. ↑ https://www.tp-link.com/us/
  2. ↑ https://www.tapo.com/us/
  3. ↑ https://www.tp-link.com/us/deco-mesh-wifi/
  4. ↑ https://www.kasasmart.com/us
  5. ↑ https://www.omadanetworks.com/
  6. ↑ https://www.vigi.com/us/
  7. ↑ https://service-provider.tp-link.com/aginet-solution/
  8. ↑ https://www.tp-link.com/us/homeshield/
  9. ↑ https://www.tp-link.com/us/tapocare/
  10. ↑ https://web.archive.org/web/20241227073235/https://www.tp-link.com/us/about-us/privacy/(December 27, 2024) Retrieved January 15, 2025
  11. ↑ https://web.archive.org/web/20241224185231/https://privacy.tp-link.com/web/official/terms-of-use?region=US(December 24, 2024) Retrieved January 15th, 2025
  12. ↑ https://web.archive.org/web/20190325002650/https://www.tp-link.com/us/about-us/privacy/(March 25th, 2019) Retrieved January 15, 2025
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