Guide: How to circumvent Synology hard drive restrictions: Difference between revisions
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{{GuideNotice|comment=''This guide is submitted by community member [[:User:JamesTDG]], and is presented from the perspectives of linked references, with various modifications from Consumer Action Taskforce members.''}} | {{GuideNotice|comment=''This guide is submitted by community member [[:User:JamesTDG]], and is presented from the perspectives of linked references, with various modifications from Consumer Action Taskforce members.''}} | ||
{{Main|Synology requiring proprietary-branded drives to be used with its NAS}} | {{Main|Synology requiring proprietary-branded drives to be used with its NAS}} | ||
In early 2025, [[Synology]] introduced a requirement for new NAS models moving forward to be used exclusively with their branded hard drives.<ref name=":0">{{Cite web |last=Morales |first=Jowi |date=Apr 16, 2025 |title=Synology requires self-branded drives for some consumer NAS systems, drops full functionality and support for third-party HDDs |url=https://www.tomshardware.com/pc-components/nas/synology-requires-self-branded-drives-for-some-consumer-nas-systems-drops-full-functionality-and-support-for-third-party-hdds |url-status=live |access-date=18 Apr 2025 |website=Tom's Hardware}}</ref> While at the moment this does not affect any of the company's NAS models before the change, owners of newer NAS models will lose vital functionalities for non-Synology-branded drives,<ref name=":1">{{Cite web |date=16 Apr 2025 |title=Synology weitet Nutzung auf Plus-Modelle aus |url=https://www.hardwareluxx.de/index.php/news/hardware/festplatten/65949-synology-weitet-den-zwang-zur-eignen-oder-zertifizierten-festplatte-auf-die-plus-modelle-aus.html |url-status=live |access-date=18 Apr 2025 |website=www.hardwareluxx.de}}</ref> such as lifespan | In early 2025, [[Synology]] introduced a requirement for new NAS models moving forward to be used exclusively with their branded hard drives.<ref name=":0">{{Cite web |last=Morales |first=Jowi |date=Apr 16, 2025 |title=Synology requires self-branded drives for some consumer NAS systems, drops full functionality and support for third-party HDDs |url=https://www.tomshardware.com/pc-components/nas/synology-requires-self-branded-drives-for-some-consumer-nas-systems-drops-full-functionality-and-support-for-third-party-hdds |url-status=live |access-date=18 Apr 2025 |website=Tom's Hardware}}</ref> While at the moment this does not affect any of the company's NAS models before the change, owners of newer NAS models will lose vital functionalities for non-Synology-branded drives,<ref name=":1">{{Cite web |date=16 Apr 2025 |title=Synology weitet Nutzung auf Plus-Modelle aus |url=https://www.hardwareluxx.de/index.php/news/hardware/festplatten/65949-synology-weitet-den-zwang-zur-eignen-oder-zertifizierten-festplatte-auf-die-plus-modelle-aus.html |url-status=live |access-date=18 Apr 2025 |website=www.hardwareluxx.de}}</ref> such as lifespan analysis and automatic firmware updates. Additionally, storage pools are restricted for third-party drives and support for third-party drives are either limited or nonexistent.<ref name=":1" /> | ||
== Guide == | ==Guide== | ||
Warning: It is possible that this guide | Warning: It is possible that this guide may be outdated, or contain incorrect information, either due to changes made by [[Synology]] or for other reasons. It is therefore advised that the reader to follow this guide at their own risk, acknowledging potential for damage to the NAS or installed hard drives. | ||
Some methods are aware of the wiki and are provided as | Some methods are aware of the wiki and are provided as references here<ref>{{Cite web |date=2023 |title=Finally managed to get WD Red Disks working without compatibility issue on DS3622xs+ |url=https://www.reddit.com/r/synology/comments/161w36v/finally_managed_to_get_wd_red_disks_working/ |access-date=2025-04-19 |website=Reddit}}</ref>. | ||
=== HDD DB === | ===HDD DB=== | ||
Download the zip file from the GitHub page<ref name=":2">{{Cite web |last=Russel |first=Dave |date=Feb 26, 2023 |title=Synology HDD db |url=https://github.com/007revad/Synology_HDD_db |access-date=May 6, 2025 |website=Github}}</ref> to a folder on your NAS, which is not inside a M.2. volume. | |||
You can | You can drag and drop this file onto your NAS and unzip the file, or alternatively use SSH and input the following commands into the command line: | ||
cd $HOME | cd $HOME | ||
wget <nowiki>https://github.com/ | |||
wget <nowiki>https://github.com/Consumer-Rights-Wiki-Org/Synology_HDD_db/archive/refs/heads/main.zip</nowiki> -O syno_hdd_db.zip | |||
7z x syno_hdd_db.zip | 7z x syno_hdd_db.zip | ||
cd Synology_HDD_db-main && ls -ali | cd Synology_HDD_db-main && ls -ali | ||
Verify that the following files are in the same folder: | Verify that the following files are in the same folder: | ||
* syno_hdd_db.sh | *syno_hdd_db.sh | ||
* syno_hdd_vendor_ids.txt | *syno_hdd_vendor_ids.txt | ||
* dtc or the bin folder containing dtc (only required if you have a E10M20-T1, M2D20 or M2D18 in a NAS that does not support them). | *dtc or the bin folder containing dtc (only required if you have a E10M20-T1, M2D20 or M2D18 in a NAS that does not support them). | ||
Now, you just need to set this script to run after an update, as any update will override the script. You can easily set the script to run via the guide provided by the HDD DB Github page.<ref>{{Cite web |last=Russel |first=Dave |title=How to schedule a script in Synology Task Scheduler |url=https://github.com/007revad/Synology_HDD_db/blob/main/how_to_schedule.md |access-date=May 6, 2025 |website=Github}}</ref><!-- Considering merging the guide into this wiki page in the future. Consider discussing whether it would add too much bloat or not. --> | Now, you just need to set this script to run after an update, as any update will override the script. You can easily set the script to run via the guide provided by the HDD DB Github page.<ref>{{Cite web |last=Russel |first=Dave |title=How to schedule a script in Synology Task Scheduler |url=https://github.com/007revad/Synology_HDD_db/blob/main/how_to_schedule.md |access-date=May 6, 2025 |website=Github}}</ref><!-- Considering merging the guide into this wiki page in the future. Consider discussing whether it would add too much bloat or not. | ||
I don't think so - the guide should always be kept separate from the main page, as a lower standard of information goes into it, and we don't want people to treat it as reliable in the same way as a wiki article. | |||
- keith --> | |||
Any changes may not be immediately visible, so it is recommended to restart your NAS after the script is first run. | Any changes may not be immediately visible, so it is recommended to restart your NAS after the script is first run. | ||
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There are additional features this script provides, and necessary troubleshooting so it is advised to further study the GitHub page if you are interested.<ref name=":2" /> | There are additional features this script provides, and necessary troubleshooting so it is advised to further study the GitHub page if you are interested.<ref name=":2" /> | ||
===Alternative installation=== | |||
=== Alternative installation === | |||
There are also 2 commands you can run to circumvent the script should it be either too cumbersome or no-longer function. | There are also 2 commands you can run to circumvent the script should it be either too cumbersome or no-longer function. | ||
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Refreshing the web install page should allow for you to now use your incompatible drive with modern [[Synology]] NAS software. | Refreshing the web install page should allow for you to now use your incompatible drive with modern [[Synology]] NAS software. | ||
== References == | ==References== | ||
<references /> | <references /> | ||