Frontier Airlines: Difference between revisions
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*Engaging in bait‑and‑switch tactics by charging passengers for personal items that complied with the airline's posted bag size limits | *Engaging in bait‑and‑switch tactics by charging passengers for personal items that complied with the airline's posted bag size limits | ||
*Charging customers exploitive fees (i.e., personal medical supplies, human customer support) | *Charging customers exploitive fees (i.e., personal medical supplies, human customer support) | ||
*Charging customers inconsistent fees without transparent price posting | |||
*Charging customers succeeding fees in addition to the already-paid fee after the initial sale | |||
*Temporarily removed its phone support in 2022, but reintroduced it in 2024 because of high customer demand | *Temporarily removed its phone support in 2022, but reintroduced it in 2024 because of high customer demand | ||
*Collect personal data on passengers before setting the price as part of their "dynamic pricing" approach | |||
*Forcing customers to waive their right to sue or join class actions if they enroll in their fly pass program | |||
*Sells passengers' personal information to third parties without providing passengers a way to opt-out | |||
==References== | ==References== | ||
<references /> | <references /> | ||