Disney: Difference between revisions
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==Consumer impact summary== | ==Consumer impact summary== | ||
* '''Privacy -''' Disney on multiple accounts has violated the freedom and privacy of consumers by baking [[Forced Arbitration|forced arbitration]] into their [[end user license agreement]] (EULA), which users must agree to in order to use their products and services. Disney has continued to employ such tactics with little remorse for their actions. | |||
==Incidents== <!-- Potential place to find other consumer rights failures of Disney https://en.wikipedia.org/wiki/Criticism_of_the_Walt_Disney_Company --> | ==Incidents== <!-- Potential place to find other consumer rights failures of Disney https://en.wikipedia.org/wiki/Criticism_of_the_Walt_Disney_Company --> | ||
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*[[Disney+ Ad Policy Change]] (2025): In January 2025, Disney+ updated its Subscriber Agreement to include provisions allowing advertisements in content across all subscription tiers, including those marketed as "no ads" or "ad free." | *[[Disney+ Ad Policy Change]] (2025): In January 2025, Disney+ updated its Subscriber Agreement to include provisions allowing advertisements in content across all subscription tiers, including those marketed as "no ads" or "ad free." | ||
*[[Disney Wrongful Death Lawsuit|Forced arbitration of a wrongful death lawsuit]] (2023): In October 2023, Kanokporn Tangsuan, after dining at the Raglan Road Irish Pub in Disney Springs, died as a result of an allergic reaction.<ref>{{Cite web |date=25 Sep 2024 |title=Woman Dies from Eating at Disney Amusement Park Pub Despite Amusement Park Wait Staff Assurances of “Allergen-Free” Food; Disney Attempts to Bar Wrongful Death Lawsuit Due to Disney+ Subscription Arbitration Agreement |url=https://www.foxandfarleylaw.com/woman-dies-from-eating-at-disney-amusement-park-pub-despite-amusement-park-wait-staff-assurances-of-allergen-free-food-disney-attempts-to-bar-wrongful-death-lawsuit-due-to-disney-s/ |url-status=live |access-date=18 Mar 2025 |website=Fox, Farley, Willis & Burnette}}</ref> When her husband, Jeffrey Piccolo, sued Walt Disney Parks & Resorts (WDPR) and Great Irish Pubs Florida, Inc, Disney attempted to | *[[Disney Wrongful Death Lawsuit|Forced arbitration of a wrongful death lawsuit]] (2023): In October 2023, Kanokporn Tangsuan, after dining at the Raglan Road Irish Pub in Disney Springs, died as a result of an allergic reaction.<ref>{{Cite web |date=25 Sep 2024 |title=Woman Dies from Eating at Disney Amusement Park Pub Despite Amusement Park Wait Staff Assurances of “Allergen-Free” Food; Disney Attempts to Bar Wrongful Death Lawsuit Due to Disney+ Subscription Arbitration Agreement |url=https://www.foxandfarleylaw.com/woman-dies-from-eating-at-disney-amusement-park-pub-despite-amusement-park-wait-staff-assurances-of-allergen-free-food-disney-attempts-to-bar-wrongful-death-lawsuit-due-to-disney-s/ |url-status=live |access-date=18 Mar 2025 |website=Fox, Farley, Willis & Burnette}}</ref> When her husband, Jeffrey Piccolo, sued Walt Disney Parks & Resorts (WDPR) and Great Irish Pubs Florida, Inc, Disney attempted to have the case dismissed and sent to arbitration citing terms from a trial subscription to Disney+.<ref>{{Cite web |last=Lewis |first=Cora |last2=Murphy |first2=Sean |date=16 Sep 2024 |title=Wrongful death suit against Disney serves as a warning to consumers when clicking ‘I agree’ |url=https://apnews.com/article/disney-allergy-death-lawsuit-nyu-doctor-florida-8a6256b58311a01226d167fa80d37aad |url-status=live |access-date=18 Mar 2025 |website=[[APNews]]}}</ref> The public outcry following this attempt prompted Disney to rescind their request for dismissal.<ref>{{Cite web |last=Masunaga |first=Samantha |date=20 Aug 2024 |title=Disney reverses course on wrongful-death lawsuit, agrees to let case proceed in court |url=https://www.latimes.com/entertainment-arts/business/story/2024-08-20/disney-reverses-course-on-wrongful-death-lawsuit-agrees-let-case-proceed-court |url-status=live |access-date=18 Mar 2025 |website=Los Angeles Times}}</ref> The case is still ongoing. | ||
*Privacy violations at Disney Hotels: An article series from 2024 by privacy blogger Mike Kuketz traces violations of European privacy laws and illicit data collection: | *Privacy violations at Disney Hotels: An article series from 2024 by privacy blogger Mike Kuketz traces violations of European privacy laws and illicit data collection: | ||
**Part I ( [https://www.kuketz-blog.de/disneys-datenmacht-teil-i/ German original] |[https://www-kuketz--blog-de.translate.goog/disneys-datenmacht-teil-i/?_x_tr_sl=de&_x_tr_tl=en&_x_tr_hl=de&_x_tr_pto=wapp English via Google Translate] ) | **Part I ( [https://www.kuketz-blog.de/disneys-datenmacht-teil-i/ German original] |[https://www-kuketz--blog-de.translate.goog/disneys-datenmacht-teil-i/?_x_tr_sl=de&_x_tr_tl=en&_x_tr_hl=de&_x_tr_pto=wapp English via Google Translate] ) | ||
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===Disney Vault=== | ===Disney Vault=== | ||
The Disney Vault was a moratorium program the Walt Disney Company used for home video releases of its animated films. Producing copies of the film for two months before ceasing production for a decade, restricting consumer access to these films.<ref>{{cite web|url=http://www.dvdfuture.com/frs.php?id=26|title=Front Row, Sofa! - Di$ney Does The Little Mermaid|publisher=dvdfuture.com|access-date=November 28, 2011|url-status=dead|archiveurl=https://web.archive.org/web/20071013185418/http://dvdfuture.com/frs.php?id=26|archive-date=October 13, 2007}}</ref> The moratorium wasn't restricted to films with a theatrical release; the direct-to-video sequels were also considered part of "The Disney Vault" program. <ref>{{cite news|last=Arnold|first=Thomas K.|url=https://www.usatoday.com/life/movies/news/2006-02-06-bambi_x.htm|title='Bambi' is back - for 70 'II' days|newspaper=[[USA Today]]|publisher=[[Gannett Company]]|date=February 6, 2006|access-date=November 28, 2011}}</ref> The streaming service Disney+ removes various underperforming films and series from their catalog, which can be considered a successor to this practice.<ref>{{cite web | url=https://deadline.com/2023/05/disney-remove-series-streaming-disney-plus-hulu-big-shot-willow-y-dollface-turner-hooch-pistol-1235372512 | archive-url=https://web.archive.org/web/20230518225702/https://deadline.com/2023/05/disney-remove-series-streaming-disney-plus-hulu-big-shot-willow-y-dollface-turner-hooch-pistol-1235372512/ | url-status=dead | archive-date=May 18, 2023 | title=Disney Removes Dozens of Series from Disney+ & Hulu, Including 'Big Shot', 'Willow', 'Y' & 'Dollface' | date=18 May 2023 }}</ref> | |||
==Products== | ==Products== | ||
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* [[Example product line two]] (release date):}} | * [[Example product line two]] (release date):}} | ||
*Disney+ ( | *[[Movies Anywhere]] (2014): Streaming platform | ||
*[[Disney+]] (2019): Streaming service | |||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Disney]] | [[Category:Disney]] | ||