Games as a service: Difference between revisions

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'''[[wikipedia:Games_as_a_service|Games as a service]]''' (also known as live-service games) is a business model designed to continuously monetize games after they are initially sold (or offered for free), typically through new updates, ~~DLC~~, and ~~microtransactions~~. A common practice in this model is allowing players to pre-purchase content with the promise that it will be released at a specified time, and will include all features advertised in the product's listing. Games as a service also typically has a premium currency, which players purchase with real-world currency to acquire in-game items.

'''[[wikipedia:Games_as_a_service|Games as a service]]''' (also known as live-service games) is a business model designed to continuously monetize games after they are initially sold (or offered for free), typically through new updates, [[downloadable content]], and [[microtransaction]]s. A common practice in this model is allowing players to pre-purchase content with the promise that it will be released at a specified time, and will include all features advertised in the product's listing. Games as a service also typically has a premium currency, which players purchase with real-world currency to acquire in-game items.

==Issues==

While GaaS incentivizes developers to keep producing content for their game, the game often risks becoming completely unplayable once support is discontinued.<ref>[https://www.youtube.com/watch?v=w70Xc9CStoE "The largest campaign ever to stop publishers destroying games"] - ~~youtube.com - accessed~~ 2025-01-24</ref> There is very little legal recourse for the user to recoup the cost of purchasing the game or its in-game content. The [[End-user license agreement|End-User License Agreement (EULA)]] typically disclaims the publisher's obligation to refund or compensate users, as it clarifies that they are purchasing a license rather than actually owning the software.<ref>[https://www.kelleherbros.com/blog/2024/3/27/digital-ownership-2-the-eula-era Precarious Digital Ownership: The EULA Era~~] -~~ kelleherbros.com - ~~accessed~~ 2025-01-28</ref>

Games as a service is a misleading term. They don't follow the rules of any other service model. Customers often aren't provided with information what services they're entitled to and the time period in which those services will be active. While GaaS incentivizes developers to keep producing content for their game, the game often risks becoming completely unplayable once support is discontinued.<ref>{{cite web|author=Accursed Farms|url=https://www.youtube.com/watch?v=w70Xc9CStoE|title=The largest campaign ever to stop publishers destroying games|website=YouTube|access-date=2025-01-24}}</ref> There is very little legal recourse for the user to recoup the cost of purchasing the game or its in-game content. The [[End-user license agreement|End-User License Agreement (EULA)]] typically disclaims the publisher's obligation to refund or compensate users, as it clarifies that they are purchasing a license rather than actually owning the software.<ref>{{cite web|url=https://www.kelleherbros.com/blog/2024/3/27/digital-ownership-2-the-eula-era|title=Precarious Digital Ownership: The EULA Era|website=kelleherbros.com|access-date=2025-01-28}}</ref>

Additionally in some scenarios, content offered and even sold on GaaS may also be discontinued or revoked from consumers while the service continues.<ref name=":1">{{Cite news |last=Savage |first=Phil |date=Aug 23, 2020 |title=Here's everything being removed from Destiny 2 at the end of this season—it's a lot |url=https://www.pcgamer.com/heres-everything-being-removed-from-destiny-2-at-the-end-of-this-seasonits-a-lot/ |access-date=Mar 31, 2025 |work=PC Gamer}}</ref>

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===EA===

In recent years, Electronic Arts (often shortened to '''EA''') has garnered a reputation for being a company involved in these sorts of practices, and has received criticism for over-reliance on micro-transactions and DLC.

In recent years, Electronic Arts (often shortened to '''EA''') has garnered an infamous reputation for being a company involved in these sorts of practices, and has received criticism for over-reliance on micro-transactions and DLC for generating revenue.

=== Bungie ===

On July 3, 2025, EA announced that [[Anthem]], a game developed by BioWare and published by EA, will have its servers shutdown on January 12, 2026.<ref name=":022">{{Cite web |date=2025-07-03 |title=Anthem Game Update |url=https://www.ea.com/games/anthem/news/anthem-game-update |url-status=live |archive-url=https://web.archive.org/web/20250704091220/https://www.ea.com/games/anthem/news/anthem-game-update |archive-date=2025-07-04 |access-date=2025-07-04 |website=EA}}</ref> As the title was developed exclusively under the live-service model, the closure of the servers will render the game unplayable.<ref name=":022" />

===Bungie===

The [[~~Destiny~~ (~~game~~)|Destiny]] franchise is Bungie's primary source of revenue, and its ~~current~~ title, Destiny 2, has had a significant amount of content offered in the game that has been forcibly vaulted by the company.<ref name=":1" /><ref>{{Cite news |last=Glagowski |first=Peter |date=Jun 9, 2020 |title=Bungie To Remove Four Planets And All But Three Raids From Destiny 2 |url=https://www.thegamer.com/destiny-2-content-removal/ |access-date=Mar 31, 2025 |work=The Gamer}}</ref> Most notably, player-purchased content, including singleplayer content that shouldn't necessitate access to a server, has been removed from the game.<ref name=":1" /><ref>{{Cite web |last=The_Observer |date=Jun 18, 2021 |title=How could Bungie get away so easily with removing paid content from Destiny 2? |url=https://www.neogaf.com/threads/how-could-bungie-get-away-so-easily-with-removing-paid-content-from-destiny-2.1610927/ |access-date=Mar 31, 2025 |website=NeoGAF}}</ref> In mid 2022, Bungie did promise to stop removing content from the game,<ref>{{Cite news |last=Gach |first=Ethan |date=Aug 23, 2022 |title=Destiny 2 Promises No More Axing Old Parts Of Game, Something That Players Hated |url=https://kotaku.com/destiny-2-lightfall-vaulting-sunset-forsaken-expansion-1849446608 |access-date=Mar 31, 2025 |work=Kotaku}}</ref> but not all legacy content has been reintroduced to the game.<ref>{{Cite news |last=GB Times Gaming Team |date=Mar 21, 2025 |title=Why is Bungie Removing Content from Destiny 2? The Content Vault Controversy Explained |url=https://gbtimes.com/gaming/why-is-bungie-removing-content/ |access-date=Mar 31, 2025 |work=GB Times}}</ref>

The [[wikipedia:Destiny_(video_game_series)|Destiny]] franchise is Bungie's primary source of revenue, and its most recent title, Destiny 2, has had a significant amount of content offered in the game that has been forcibly vaulted by the company.<ref name=":1" /><ref>{{Cite news |last=Glagowski |first=Peter |date=Jun 9, 2020 |title=Bungie To Remove Four Planets And All But Three Raids From Destiny 2 |url=https://www.thegamer.com/destiny-2-content-removal/ |access-date=Mar 31, 2025 |work=The Gamer}}</ref> Most notably, player-purchased content, including singleplayer content that shouldn't necessitate access to a server, has been removed from the game.<ref name=":1" /><ref>{{Cite web |last=The_Observer |date=Jun 18, 2021 |title=How could Bungie get away so easily with removing paid content from Destiny 2? |url=https://www.neogaf.com/threads/how-could-bungie-get-away-so-easily-with-removing-paid-content-from-destiny-2.1610927/ |access-date=Mar 31, 2025 |website=NeoGAF}}</ref> In mid 2022, Bungie did promise to stop removing content from the game,<ref>{{Cite news |last=Gach |first=Ethan |date=Aug 23, 2022 |title=Destiny 2 Promises No More Axing Old Parts Of Game, Something That Players Hated |url=https://kotaku.com/destiny-2-lightfall-vaulting-sunset-forsaken-expansion-1849446608 |access-date=Mar 31, 2025 |work=Kotaku}}</ref> but not all legacy content has been reintroduced to the game.<ref>{{Cite news |last=GB Times Gaming Team |date=Mar 21, 2025 |title=Why is Bungie Removing Content from Destiny 2? The Content Vault Controversy Explained |url=https://gbtimes.com/gaming/why-is-bungie-removing-content/ |access-date=Mar 31, 2025 |work=GB Times}}</ref>

Bungie's previous GaaS title, Destiny, requires an always-online connection, and while the company has stated that they will maintain legacy support for both modern platforms,<ref>{{Cite web |last=Bungie |title=Legacy Support for Destiny 1 Activities |url=https://help.bungie.net/hc/en-us/articles/360049201951-Legacy-Support-for-Destiny-1-Activities |access-date=Mar 31, 2025 |website=Bungie Help}}</ref> and legacy console editions,<ref>{{Cite web |last=Bungie |title=Destiny 1 on Legacy Consoles |url=https://help.bungie.net/hc/en-us/articles/360049497531-Destiny-1-on-Legacy-Consoles |access-date=Mar 31, 2025 |website=Bungie Help}}</ref> it is plausible due to software degradation for the servers<ref>{{Cite news |last=MorphNeo |date=Jul 29, 2024 |title=Destiny 1 - Have they really SHUT IT DOWN? - Error: This version of Destiny is no longer available. |url=https://www.youtube.com/watch?v=YfYzX58wMBs |access-date=Mar 31, 2025 |work=YouTube}}</ref> though, that the title could eventually become unplayable for consumers, especially as error frequency grows more common over time.<ref>{{Cite web |last=javagat10 |date=Jan 29, 2023 |title=Destiny Server issue on Xbox 360. |url=https://www.reddit.com/r/DestinyTheGame/comments/10o1t6l/destiny_server_issue_on_xbox_360/ |access-date=Mar 31, 2025}}</ref><ref>{{Cite web |last=ICE BREAKER (Timelost) |date=Jul 19, 2025 |title=Is destiny1 servers shut down permanently? |url=https://www.bungie.net/en/Forums/Post/264186352?page=0 |access-date=Mar 31, 2025 |website=Bungie Forums}}</ref>

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 {{StubNotice}}
-'''[[wikipedia:Games_as_a_service|Games as a service]]''' (also known as live-service games) is a business model designed to continuously monetize games after they are initially sold (or offered for free), typically through new updates, DLC, and microtransactions. A common practice in this model is allowing players to pre-purchase content with the promise that it will be released at a specified time, and will include all features advertised in the product's listing. Games as a service also typically has a premium currency, which players purchase with real-world currency to acquire in-game items.
+'''[[wikipedia:Games_as_a_service|Games as a service]]''' (also known as live-service games) is a business model designed to continuously monetize games after they are initially sold (or offered for free), typically through new updates, [[downloadable content]], and [[microtransaction]]s. A common practice in this model is allowing players to pre-purchase content with the promise that it will be released at a specified time, and will include all features advertised in the product's listing. Games as a service also typically has a premium currency, which players purchase with real-world currency to acquire in-game items.
 ==Issues==
-While GaaS incentivizes developers to keep producing content for their game, the game often risks becoming completely unplayable once support is discontinued.<ref>[https://www.youtube.com/watch?v=w70Xc9CStoE "The largest campaign ever to stop publishers destroying games"] - youtube.com - accessed 2025-01-24</ref> There is very little legal recourse for the user to recoup the cost of purchasing the game or its in-game content. The [[End-user license agreement|End-User License Agreement (EULA)]] typically disclaims the publisher's obligation to refund or compensate users, as it clarifies that they are purchasing a license rather than actually owning the software.<ref>[https://www.kelleherbros.com/blog/2024/3/27/digital-ownership-2-the-eula-era Precarious Digital Ownership: The EULA Era] - kelleherbros.com - accessed 2025-01-28</ref>
+Games as a service is a misleading term. They don't follow the rules of any other service model. Customers often aren't provided with information what services they're entitled to and the time period in which those services will be active. While GaaS incentivizes developers to keep producing content for their game, the game often risks becoming completely unplayable once support is discontinued.<ref>{{cite web|author=Accursed Farms|url=https://www.youtube.com/watch?v=w70Xc9CStoE|title=The largest campaign ever to stop publishers destroying games|website=YouTube|access-date=2025-01-24}}</ref> There is very little legal recourse for the user to recoup the cost of purchasing the game or its in-game content. The [[End-user license agreement|End-User License Agreement (EULA)]] typically disclaims the publisher's obligation to refund or compensate users, as it clarifies that they are purchasing a license rather than actually owning the software.<ref>{{cite web|url=https://www.kelleherbros.com/blog/2024/3/27/digital-ownership-2-the-eula-era|title=Precarious Digital Ownership: The EULA Era|website=kelleherbros.com|access-date=2025-01-28}}</ref>
 Additionally in some scenarios, content offered and even sold on GaaS may also be discontinued or revoked from consumers while the service continues.<ref name=":1">{{Cite news |last=Savage |first=Phil |date=Aug 23, 2020 |title=Here's everything being removed from Destiny 2 at the end of this season—it's a lot |url=https://www.pcgamer.com/heres-everything-being-removed-from-destiny-2-at-the-end-of-this-seasonits-a-lot/ |access-date=Mar 31, 2025 |work=PC Gamer}}</ref>
@@ Line 18: / Line 18: @@
 ===EA===
 {{Main|Electronic Arts}}
-In recent years, Electronic Arts (often shortened to '''EA''') has garnered a reputation for being a company involved in these sorts of practices, and has received criticism for over-reliance on micro-transactions and DLC.
+In recent years, Electronic Arts (often shortened to '''EA''') has garnered an infamous reputation for being a company involved in these sorts of practices, and has received criticism for over-reliance on micro-transactions and DLC for generating revenue.
-=== Bungie ===
+On July 3, 2025, EA announced that [[Anthem]], a game developed by BioWare and published by EA, will have its servers shutdown on January 12, 2026.<ref name=":022">{{Cite web |date=2025-07-03 |title=Anthem Game Update |url=https://www.ea.com/games/anthem/news/anthem-game-update |url-status=live |archive-url=https://web.archive.org/web/20250704091220/https://www.ea.com/games/anthem/news/anthem-game-update |archive-date=2025-07-04 |access-date=2025-07-04 |website=EA}}</ref> As the title was developed exclusively under the live-service model, the closure of the servers will render the game unplayable.<ref name=":022" />
+===Bungie===
 {{Main|Bungie}}
-The [[Destiny (game)|Destiny]] franchise is Bungie's primary source of revenue, and its current title, Destiny 2, has had a significant amount of content offered in the game that has been forcibly vaulted by the company.<ref name=":1" /><ref>{{Cite news |last=Glagowski |first=Peter |date=Jun 9, 2020 |title=Bungie To Remove Four Planets And All But Three Raids From Destiny 2 |url=https://www.thegamer.com/destiny-2-content-removal/ |access-date=Mar 31, 2025 |work=The Gamer}}</ref> Most notably, player-purchased content, including singleplayer content that shouldn't necessitate access to a server, has been removed from the game.<ref name=":1" /><ref>{{Cite web |last=The_Observer |date=Jun 18, 2021 |title=How could Bungie get away so easily with removing paid content from Destiny 2? |url=https://www.neogaf.com/threads/how-could-bungie-get-away-so-easily-with-removing-paid-content-from-destiny-2.1610927/ |access-date=Mar 31, 2025 |website=NeoGAF}}</ref> In mid 2022, Bungie did promise to stop removing content from the game,<ref>{{Cite news |last=Gach |first=Ethan |date=Aug 23, 2022 |title=Destiny 2 Promises No More Axing Old Parts Of Game, Something That Players Hated |url=https://kotaku.com/destiny-2-lightfall-vaulting-sunset-forsaken-expansion-1849446608 |access-date=Mar 31, 2025 |work=Kotaku}}</ref> but not all legacy content has been reintroduced to the game.<ref>{{Cite news |last=GB Times Gaming Team |date=Mar 21, 2025 |title=Why is Bungie Removing Content from Destiny 2? The Content Vault Controversy Explained |url=https://gbtimes.com/gaming/why-is-bungie-removing-content/ |access-date=Mar 31, 2025 |work=GB Times}}</ref><!-- I want a better source left here please. -->
+The [[wikipedia:Destiny_(video_game_series)|Destiny]] franchise is Bungie's primary source of revenue, and its most recent title, Destiny 2, has had a significant amount of content offered in the game that has been forcibly vaulted by the company.<ref name=":1" /><ref>{{Cite news |last=Glagowski |first=Peter |date=Jun 9, 2020 |title=Bungie To Remove Four Planets And All But Three Raids From Destiny 2 |url=https://www.thegamer.com/destiny-2-content-removal/ |access-date=Mar 31, 2025 |work=The Gamer}}</ref> Most notably, player-purchased content, including singleplayer content that shouldn't necessitate access to a server, has been removed from the game.<ref name=":1" /><ref>{{Cite web |last=The_Observer |date=Jun 18, 2021 |title=How could Bungie get away so easily with removing paid content from Destiny 2? |url=https://www.neogaf.com/threads/how-could-bungie-get-away-so-easily-with-removing-paid-content-from-destiny-2.1610927/ |access-date=Mar 31, 2025 |website=NeoGAF}}</ref> In mid 2022, Bungie did promise to stop removing content from the game,<ref>{{Cite news |last=Gach |first=Ethan |date=Aug 23, 2022 |title=Destiny 2 Promises No More Axing Old Parts Of Game, Something That Players Hated |url=https://kotaku.com/destiny-2-lightfall-vaulting-sunset-forsaken-expansion-1849446608 |access-date=Mar 31, 2025 |work=Kotaku}}</ref> but not all legacy content has been reintroduced to the game.<ref>{{Cite news |last=GB Times Gaming Team |date=Mar 21, 2025 |title=Why is Bungie Removing Content from Destiny 2? The Content Vault Controversy Explained |url=https://gbtimes.com/gaming/why-is-bungie-removing-content/ |access-date=Mar 31, 2025 |work=GB Times}}</ref><!-- I want a better source left here please. -->
 Bungie's previous GaaS title, Destiny, requires an always-online connection, and while the company has stated that they will maintain legacy support for both modern platforms,<ref>{{Cite web |last=Bungie |title=Legacy Support for Destiny 1 Activities |url=https://help.bungie.net/hc/en-us/articles/360049201951-Legacy-Support-for-Destiny-1-Activities |access-date=Mar 31, 2025 |website=Bungie Help}}</ref> and legacy console editions,<ref>{{Cite web |last=Bungie |title=Destiny 1 on Legacy Consoles |url=https://help.bungie.net/hc/en-us/articles/360049497531-Destiny-1-on-Legacy-Consoles |access-date=Mar 31, 2025 |website=Bungie Help}}</ref> it is plausible due to software degradation for the servers<ref>{{Cite news |last=MorphNeo |date=Jul 29, 2024 |title=Destiny 1 - Have they really SHUT IT DOWN? - Error: This version of Destiny is no longer available. |url=https://www.youtube.com/watch?v=YfYzX58wMBs |access-date=Mar 31, 2025 |work=YouTube}}</ref> though, that the title could eventually become unplayable for consumers, especially as error frequency grows more common over time.<ref>{{Cite web |last=javagat10 |date=Jan 29, 2023 |title=Destiny Server issue on Xbox 360. |url=https://www.reddit.com/r/DestinyTheGame/comments/10o1t6l/destiny_server_issue_on_xbox_360/ |access-date=Mar 31, 2025}}</ref><ref>{{Cite web |last=ICE BREAKER (Timelost) |date=Jul 19, 2025 |title=Is destiny1 servers shut down permanently? |url=https://www.bungie.net/en/Forums/Post/264186352?page=0 |access-date=Mar 31, 2025 |website=Bungie Forums}}</ref>