Electronic Arts: Difference between revisions

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==Consumer impact summary==

* User freedom: limited; removed capability to play games on 32-bit systems via Origin, extensive abuse of DRM ([[SecuROM]], [[Denuvo]]), monopolization of game genres, orphaned content/game licenses, and more.

*User freedom: limited; removed capability to play games on 32-bit systems via Origin, extensive abuse of DRM ([[SecuROM]], [[Denuvo]]), monopolization of game genres, orphaned content/game licenses, and more.

* User privacy: questionable; uses kernel-level anti-cheat in many games,<ref>{{Cite web |last=SEgopher |date=Sep 15, 2022 |title=The insanity of EA's anti-cheat system by a Kernel Dev |url=https://www.reddit.com/r/gaming/comments/xf1cwr/the_insanity_of_eas_anticheat_system_by_a_kernel/ |access-date=Jun 1, 2025 |website=[[Reddit]]}}</ref> DRM abuse, considerations for advertisements in games.<ref>{{Cite news |last=Hollister |first=Sean |date=May 10, 2024 |title=EA is prototyping in-game ads even as we speak |url=https://www.theverge.com/2024/5/10/24153809/ea-in-game-ads-redux |access-date=Jun 1, 2025 |work=The Verge}}</ref>

*User privacy: questionable; uses kernel-level anti-cheat in many games,<ref>{{Cite web |last=SEgopher |date=Sep 15, 2022 |title=The insanity of EA's anti-cheat system by a Kernel Dev |url=https://www.reddit.com/r/gaming/comments/xf1cwr/the_insanity_of_eas_anticheat_system_by_a_kernel/ |access-date=Jun 1, 2025 |website=[[Reddit]]}}</ref> DRM abuse, considerations for advertisements in games.<ref>{{Cite news |last=Hollister |first=Sean |date=May 10, 2024 |title=EA is prototyping in-game ads even as we speak |url=https://www.theverge.com/2024/5/10/24153809/ea-in-game-ads-redux |access-date=Jun 1, 2025 |work=The Verge}}</ref>

* Business model: Game sales, [[microtransactions]], DLC, [[Non-fungible tokens|NFTs]]<ref>{{Cite news |last=Colp |first=Tyler |date=Nov 3, 2021 |title=EA calls NFT and blockchain games 'the future of our industry' |url=https://www.pcgamer.com/ea-calls-nft-and-blockchain-games-the-future-of-our-industry/ |access-date=Jun 1, 2025 |work=PC Gamer}}</ref>

*Business model: Game sales, [[microtransactions]], DLC, [[Non-fungible tokens|NFTs]]<ref>{{Cite news |last=Colp |first=Tyler |date=Nov 3, 2021 |title=EA calls NFT and blockchain games 'the future of our industry' |url=https://www.pcgamer.com/ea-calls-nft-and-blockchain-games-the-future-of-our-industry/ |access-date=Jun 1, 2025 |work=PC Gamer}}</ref>

* Market competition: Extensive; [[Nintendo]], [[Microsoft]]/[[Xbox]], [[Ubisoft]], [[Valve]]

*Market competition: Extensive; [[Nintendo]], [[Microsoft]]/[[Xbox]], [[Ubisoft]], [[Valve]]

~~Though~~ EA did something right by [[EA releases source code of classic command and conquer titles|open-sourcing older Command & Conquer games]] in 2025, the company continues to have a history of putting profits ahead of player experience ~~continues to dismantle~~ consumer trust.

EA did something right by [[EA releases source code of classic command and conquer titles|open-sourcing older Command & Conquer games]] in 2025. However, the company continues to have a history of putting profits ahead of player experience and dismantling consumer trust.

==Incidents==

===Origin shutdown===

On April 17, 2025, EA shut down the Origin client,<ref>{{Cite web |last=Nelson |first=Will |title=EA is ditching Origin, which means you could lose access to your games |url=https://www.pcgamesn.com/the-sims-4/ea-origin-shut-down |url-status=live |access-date=31 Mar 2025 |website=PCGamesN}}</ref> which was the ~~final~~ option for 32-bit hardware to run EA-published titles. While most consumers have ~~already~~ switched to ~~using~~ 64-bit hardware, the ~~[[end-of-life]] of~~ 32-bit ~~support means~~ that vintage enthusiasts, tech historians, and users ~~who previously did not need to upgrade their~~ 32-bit hardware are unable to either install or ~~run~~ the ~~libraries that~~ they ~~paid for~~.

On April 17, 2025, EA shut down the Origin client,<ref>{{Cite web |last=Nelson |first=Will |title=EA is ditching Origin, which means you could lose access to your games |url=https://www.pcgamesn.com/the-sims-4/ea-origin-shut-down |url-status=live |access-date=31 Mar 2025 |website=PCGamesN}}</ref> which was the last option for 32-bit hardware owners to run EA-published titles. While most consumers have switched to 64-bit hardware, the discontinued support for 32-bit hardware signifies that vintage enthusiasts, tech historians, and others users of 32-bit hardware are unable to either install or play the games they have purchased, unless they upgrade to 64-bit hardware.

===Lootboxes===

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===DRM===

EA holds the record for most pirated game with the title ''[[Spore]],'' which was directly because of EA's use of ''[[SecuROM]]'', and was one of the earlier known titles to introduce always-online [[digital rights management]] (DRM).<ref name=":0">{{Cite web |last=Modern Vintage Gamer |date=25 Nov 2019 |title=SecuROM - The PC CD-ROM DRM that broke games {{!}} MVG |url=https://www.youtube.com/watch?v=u8ltfyqD3lM |url-status=live |access-date=31 Mar 2025 |website=[[YouTube]]}}</ref> Some releases of ''Mass Effect'' also used ''[[SecuROM]]'', and would instill excessive limits, such as a three-install limit that both could not be refunded by uninstalling and could only be increased through customer-service calls, and a recurring-validation system that required that the game have its activation code run every 10 days.<ref>{{Cite web |last=Chalk |first=Andy |date=8 May 2008 |title=Mass Effect, Spore To Use Recurring Validation |url=https://www.escapistmagazine.com/Mass-Effect-Spore-To-Use-Recurring-Validation/ |url-status=live |access-date=31 Mar 2025 |website=The Escapist}}</ref> While its use of SecuROM died off in the mid-2010s, the company merely switched to DRM that has been far worse for consumers, [[Denuvo]]. One significant EA title that has used this DRM is ''Star Wars: Jedi Survivor.''

EA holds the record for most pirated game with the title ''[[Spore (game)|Spore]],'' which was directly because of EA's use of ''[[SecuROM]]'', and was one of the earlier known titles to introduce always-online [[digital rights management]] (DRM).<ref name=":0">{{Cite web |last=Modern Vintage Gamer |date=25 Nov 2019 |title=SecuROM - The PC CD-ROM DRM that broke games {{!}} MVG |url=https://www.youtube.com/watch?v=u8ltfyqD3lM |url-status=live |access-date=31 Mar 2025 |website=[[YouTube]]}}</ref> Some releases of ''Mass Effect'' also used ''[[SecuROM]]'', and would instill excessive limits, such as a three-install limit that both could not be refunded by uninstalling and could only be increased through customer-service calls, and a recurring-validation system that required that the game have its activation code run every 10 days.<ref>{{Cite web |last=Chalk |first=Andy |date=8 May 2008 |title=Mass Effect, Spore To Use Recurring Validation |url=https://www.escapistmagazine.com/Mass-Effect-Spore-To-Use-Recurring-Validation/ |url-status=live |access-date=31 Mar 2025 |website=The Escapist}}</ref> While its use of SecuROM died off in the mid-2010s, the company merely switched to DRM that has been far worse for consumers, [[Denuvo]]. One significant EA title that has used this DRM is ''Star Wars: Jedi Survivor.x''

===''Spore''===

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EA has implemented a change to the anti-cheat of several games after release including: EA SPORTS WRC, Plants vs. Zombies Garden Warfare 2, Battlefield 2042, Battlefield V, and Battlefield 1. This change breaks the ability to play the game, even after purchase, on older [[Windows]] versions and alternative operating systems to Windows including Linux and SteamOS. EA refuses to give you a refund for these games.

===Shutting down Anthem===

On July 3, 2025, EA announced that Anthem's servers would be shut down on January 12, 2026.<ref name=":02">{{Cite web |date=2025-07-03 |title=Anthem Game Update |url=https://www.ea.com/games/anthem/news/anthem-game-update |url-status=live |archive-url=https://web.archive.org/web/20250704091220/https://www.ea.com/games/anthem/news/anthem-game-update |archive-date=2025-07-04 |access-date=2025-07-04 |website=EA}}</ref> As the title is exclusively online-only, the closure of the servers renders the game unplayable, even offline.<ref name=":02" />

===Battlefield 6===

{{Main|EA requires open beta players of battlefield 6 to change their motherboard bios settings}}

The open beta of Battlefield 6 imposes strict requirements on the computer hardware people use to play the game, which caused discontent among the player base.

==Positive incidents==

@@ Line 12: / Line 12: @@
 ==Consumer impact summary==
-* User freedom: limited; removed capability to play games on 32-bit systems via Origin, extensive abuse of DRM ([[SecuROM]], [[Denuvo]]), monopolization of game genres, orphaned content/game licenses, and more.
+*User freedom: limited; removed capability to play games on 32-bit systems via Origin, extensive abuse of DRM ([[SecuROM]], [[Denuvo]]), monopolization of game genres, orphaned content/game licenses, and more.
-* User privacy: questionable; uses kernel-level anti-cheat in many games,<ref>{{Cite web |last=SEgopher |date=Sep 15, 2022 |title=The insanity of EA's anti-cheat system by a Kernel Dev |url=https://www.reddit.com/r/gaming/comments/xf1cwr/the_insanity_of_eas_anticheat_system_by_a_kernel/ |access-date=Jun 1, 2025 |website=[[Reddit]]}}</ref> DRM abuse, considerations for advertisements in games.<ref>{{Cite news |last=Hollister |first=Sean |date=May 10, 2024 |title=EA is prototyping in-game ads even as we speak |url=https://www.theverge.com/2024/5/10/24153809/ea-in-game-ads-redux |access-date=Jun 1, 2025 |work=The Verge}}</ref>
+*User privacy: questionable; uses kernel-level anti-cheat in many games,<ref>{{Cite web |last=SEgopher |date=Sep 15, 2022 |title=The insanity of EA's anti-cheat system by a Kernel Dev |url=https://www.reddit.com/r/gaming/comments/xf1cwr/the_insanity_of_eas_anticheat_system_by_a_kernel/ |access-date=Jun 1, 2025 |website=[[Reddit]]}}</ref> DRM abuse, considerations for advertisements in games.<ref>{{Cite news |last=Hollister |first=Sean |date=May 10, 2024 |title=EA is prototyping in-game ads even as we speak |url=https://www.theverge.com/2024/5/10/24153809/ea-in-game-ads-redux |access-date=Jun 1, 2025 |work=The Verge}}</ref>
-* Business model: Game sales, [[microtransactions]], DLC, [[Non-fungible tokens|NFTs]]<ref>{{Cite news |last=Colp |first=Tyler |date=Nov 3, 2021 |title=EA calls NFT and blockchain games 'the future of our industry' |url=https://www.pcgamer.com/ea-calls-nft-and-blockchain-games-the-future-of-our-industry/ |access-date=Jun 1, 2025 |work=PC Gamer}}</ref>
+*Business model: Game sales, [[microtransactions]], DLC, [[Non-fungible tokens|NFTs]]<ref>{{Cite news |last=Colp |first=Tyler |date=Nov 3, 2021 |title=EA calls NFT and blockchain games 'the future of our industry' |url=https://www.pcgamer.com/ea-calls-nft-and-blockchain-games-the-future-of-our-industry/ |access-date=Jun 1, 2025 |work=PC Gamer}}</ref>
-* Market competition: Extensive; [[Nintendo]], [[Microsoft]]/[[Xbox]], [[Ubisoft]], [[Valve]]
+*Market competition: Extensive; [[Nintendo]], [[Microsoft]]/[[Xbox]], [[Ubisoft]], [[Valve]]
-Though EA did something right by [[EA releases source code of classic command and conquer titles|open-sourcing older Command & Conquer games]] in 2025, the company continues to have a history of putting profits ahead of player experience continues to dismantle consumer trust.
+EA did something right by [[EA releases source code of classic command and conquer titles|open-sourcing older Command & Conquer games]] in 2025. However, the company continues to have a history of putting profits ahead of player experience and dismantling consumer trust.
 ==Incidents<!--Page to reference: https://en.wikipedia.org/wiki/Criticism_of_Electronic_Arts  Extra note: Incidents will be split into 2 sections: Standard incidents: self-explanatory Anti-consumer practices: practices that are in fact anti-consumer.-->==
 ===Origin shutdown===
-On April 17, 2025, EA shut down the Origin client,<ref>{{Cite web |last=Nelson |first=Will |title=EA is ditching Origin, which means you could lose access to your games |url=https://www.pcgamesn.com/the-sims-4/ea-origin-shut-down |url-status=live |access-date=31 Mar 2025 |website=PCGamesN}}</ref> which was the final option for 32-bit hardware to run EA-published titles. While most consumers have already switched to using 64-bit hardware, the [[end-of-life]] of 32-bit support means that vintage enthusiasts, tech historians, and users who previously did not need to upgrade their 32-bit hardware are unable to either install or run the libraries that they paid for.
+On April 17, 2025, EA shut down the Origin client,<ref>{{Cite web |last=Nelson |first=Will |title=EA is ditching Origin, which means you could lose access to your games |url=https://www.pcgamesn.com/the-sims-4/ea-origin-shut-down |url-status=live |access-date=31 Mar 2025 |website=PCGamesN}}</ref> which was the last option for 32-bit hardware owners to run EA-published titles. While most consumers have switched to 64-bit hardware, the discontinued support for 32-bit hardware signifies that vintage enthusiasts, tech historians, and others users of 32-bit hardware are unable to either install or play the games they have purchased, unless they upgrade to 64-bit hardware.
 ===Lootboxes===
@@ Line 36: / Line 36: @@
 ===DRM===
-EA holds the record for most pirated game with the title ''[[Spore]],'' which was directly because of EA's use of ''[[SecuROM]]'', and was one of the earlier known titles to introduce always-online [[digital rights management]] (DRM).<ref name=":0">{{Cite web |last=Modern Vintage Gamer |date=25 Nov 2019 |title=SecuROM - The PC CD-ROM DRM that broke games {{!}} MVG |url=https://www.youtube.com/watch?v=u8ltfyqD3lM |url-status=live |access-date=31 Mar 2025 |website=[[YouTube]]}}</ref> Some releases of ''Mass Effect'' also used ''[[SecuROM]]'', and would instill excessive limits, such as a three-install limit that both could not be refunded by uninstalling and could only be increased through customer-service calls, and a recurring-validation system that required that the game have its activation code run every 10 days.<ref>{{Cite web |last=Chalk |first=Andy |date=8 May 2008 |title=Mass Effect, Spore To Use Recurring Validation |url=https://www.escapistmagazine.com/Mass-Effect-Spore-To-Use-Recurring-Validation/ |url-status=live |access-date=31 Mar 2025 |website=The Escapist}}</ref> While its use of SecuROM died off in the mid-2010s, the company merely switched to DRM that has been far worse for consumers, [[Denuvo]]. One significant EA title that has used this DRM is ''Star Wars: Jedi Survivor.'' <!-- Need to add more examples later here -->
+EA holds the record for most pirated game with the title ''[[Spore (game)|Spore]],'' which was directly because of EA's use of ''[[SecuROM]]'', and was one of the earlier known titles to introduce always-online [[digital rights management]] (DRM).<ref name=":0">{{Cite web |last=Modern Vintage Gamer |date=25 Nov 2019 |title=SecuROM - The PC CD-ROM DRM that broke games {{!}} MVG |url=https://www.youtube.com/watch?v=u8ltfyqD3lM |url-status=live |access-date=31 Mar 2025 |website=[[YouTube]]}}</ref> Some releases of ''Mass Effect'' also used ''[[SecuROM]]'', and would instill excessive limits, such as a three-install limit that both could not be refunded by uninstalling and could only be increased through customer-service calls, and a recurring-validation system that required that the game have its activation code run every 10 days.<ref>{{Cite web |last=Chalk |first=Andy |date=8 May 2008 |title=Mass Effect, Spore To Use Recurring Validation |url=https://www.escapistmagazine.com/Mass-Effect-Spore-To-Use-Recurring-Validation/ |url-status=live |access-date=31 Mar 2025 |website=The Escapist}}</ref> While its use of SecuROM died off in the mid-2010s, the company merely switched to DRM that has been far worse for consumers, [[Denuvo]]. One significant EA title that has used this DRM is ''Star Wars: Jedi Survivor.x'' <!-- Need to add more examples later here -->
 ===''Spore''===
@@ Line 53: / Line 53: @@
 EA has implemented a change to the anti-cheat of several games after release including: EA SPORTS WRC, Plants vs. Zombies Garden Warfare 2, Battlefield 2042, Battlefield V, and Battlefield 1. This change breaks the ability to play the game, even after purchase, on older [[Windows]] versions and alternative operating systems to Windows including Linux and SteamOS. EA refuses to give you a refund for these games.
+===Shutting down Anthem===
+{{Main|Anthem Server Shutdown}}
+On July 3, 2025, EA announced that Anthem's servers would be shut down on January 12, 2026.<ref name=":02">{{Cite web |date=2025-07-03 |title=Anthem Game Update |url=https://www.ea.com/games/anthem/news/anthem-game-update |url-status=live |archive-url=https://web.archive.org/web/20250704091220/https://www.ea.com/games/anthem/news/anthem-game-update |archive-date=2025-07-04 |access-date=2025-07-04 |website=EA}}</ref> As the title is exclusively online-only, the closure of the servers renders the game unplayable, even offline.<ref name=":02" />
+===Battlefield 6===
+{{Main|EA requires open beta players of battlefield 6 to change their motherboard bios settings}}
+The open beta of Battlefield 6 imposes strict requirements on the computer hardware people use to play the game, which caused discontent among the player base.
 ==Positive incidents==