Discontinuation of Samsung Gear 360 Software and Services: Difference between revisions
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==Background== | ==Background== | ||
The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability. | The [[wikipedia:Samsung_Gear_360|Samsung Gear 360]] is a [[wikipedia:Omnidirectional_camera|360-degree camera]] first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability. | ||
== | ==Incident== | ||
Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice. | Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice. | ||
=== | ===Company's response=== | ||
Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features. | Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features. | ||
==Lawsuit== | ==Lawsuit== | ||
As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support. | As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support. | ||
==Consumer response== | ==Consumer response== | ||
People were frustrated and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again | People were [https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com frustrated] and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
Latest revision as of 10:53, 14 August 2025
Background[edit | edit source]
The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.
Incident[edit | edit source]
Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice.
Company's response[edit | edit source]
Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.
Lawsuit[edit | edit source]
As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.
Consumer response[edit | edit source]
People were frustrated and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again
References[edit | edit source]
https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/?utm_source=google.com https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html?utm_source=google.com https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com