CF Moto puts previously included features behind paywall: Difference between revisions
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{{IncidentCargo | {{Incomplete|Issue 1=Missing some sections|Issue 2=Needs more references}}{{IncidentCargo | ||
|Company=CFMoto | |Company=CFMoto | ||
|StartDate=2025-08-16 | |StartDate=2025-08-16 | ||
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|Type=Cloud lockout | |Type=Cloud lockout | ||
|Description=CFMoto have moved to a subscription model for there CFMOTO ride app, this includes changing users for features they use to receive with their purchase | |Description=CFMoto have moved to a subscription model for there CFMOTO ride app, this includes changing users for features they use to receive with their purchase | ||
}}The CFMOTO Ride App Subscription Controversy refers to the backlash and discussions surrounding changes to the service terms for the CFMOTO Ride mobile application, particularly the introduction of a paid subscription model for its intelligent services. These changes, implemented around August 2025, affected users who had purchased T-Box hardware expecting ongoing free access to features like vehicle tracking, telemetry, and diagnostics. The shift has raised concerns about lack of notice, consumer rights, and the value proposition of connected vehicle services in the powersports industry | }} | ||
The '''CFMOTO Ride App Subscription Controversy''' refers to the backlash and discussions surrounding changes to the service terms for the CFMOTO Ride mobile application, particularly the introduction of a paid subscription model for its intelligent services.<ref>{{Cite web|url= https://www.cfmoto.com/global/cfmoto-ride.html|title=CFMOTO Ride App|work=CFMOTO.com|access-date=2025-08-16}}</ref> These changes, implemented around August 2025, affected users who had purchased T-Box hardware expecting ongoing free access to features like vehicle tracking, telemetry, and diagnostics. The shift has raised concerns about lack of notice, consumer rights, and the value proposition of connected vehicle services in the powersports industry | |||
==Background== | ==Background== | ||
CFMOTO, a Chinese-based manufacturer of motorcycles, all-terrain vehicles (ATVs), utility task vehicles (UTVs), and other powersports products, launched the Ride app to enhance user experience through connected features. The app integrates with the T-Box (Telematics Box), an optional or standard hardware module on select models, enabling real-time data such as location tracking, ride statistics, geofencing, over-the-air updates, and notifications for vehicle status (e.g., vibration alerts or low battery warnings). | CFMOTO, a Chinese-based manufacturer of motorcycles, all-terrain vehicles (ATVs), utility task vehicles (UTVs), and other powersports products, launched the Ride app to enhance user experience through connected features. The app integrates with the T-Box (Telematics Box), an optional or standard hardware module on select models, enabling real-time data such as location tracking, ride statistics, geofencing, over-the-air updates, and notifications for vehicle status (e.g., vibration alerts or low battery warnings). | ||
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==[Incident]== | ==[Incident]== | ||
On or around August 15, 2025, CFMOTO updated the Ride app's terms to introduce a subscription-based model for "Intelligent Services." forcing users to accept the terms to maintain access to the application features | On or around August 15, 2025, CFMOTO updated the Ride app's terms to introduce a subscription-based model for "Intelligent Services." forcing users to accept the terms to maintain access to the application features.<ref>{{Cite web|url= https://www.reddit.com/r/cfmoto/comments/1mqix6v/what_why/?sort=new|title=WHAT? Why?|author=u/Smokeyrolledeyes|date=2025-08-15|work=Reddit|access-date=2025-08-16}}</ref> Key details include: | ||
Free Period for New Users: Vehicles not bound to any app account before August 15, 2025, qualify for a 12-month complimentary intelligent service period upon initial binding. After this, users must subscribe to continue access. | Free Period for New Users: Vehicles not bound to any app account before August 15, 2025, qualify for a 12-month complimentary intelligent service period upon initial binding. After this, users must subscribe to continue access. | ||
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==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:CFMoto]] | |||
[[Category:Incidents]] | |||