Google Chromebook: Difference between revisions

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==Incidents==
==Incidents==
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
===Google Chromebook Bricked after Google force-installed ScreenAI into the Google Chrome browser (2025)===
===Google Chromebook Severely Impacted after Google force-installed ScreenAI into the Google Chrome browser (2025)===
There have been reports of Google's ScreenAI being enabled on Chromebooks via the Google Chrome webbrowser by default.'''<ref name="CBrick">{{Cite web |last=Isaac |first=Rob |date=24 Mar 2025 |title=Today Google bricked my Chromebook by force-installing a hidden extension |url=https://news.ycombinator.com/item?id=43514087 |url-status=live |archive-url=https://web.archive.org/web/20250331115019/https://news.ycombinator.com/item?id=43514087 |archive-date=31 Mar 2025 |via=Hacker News, originally posted on Mastodon}}</ref>'''<ref name=":0">{{Cite web |last=Gerard |first=David |date=29 Mar 2025 |title=Google ScreenAI: make your Chromebook melt down |url=https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |url-status=live |archive-url=https://web.archive.org/web/20250329233052/https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |archive-date=29 Mar 2025 |access-date=21 Jun 2025 |website=Pivot to AI}}</ref> The accessibility tool was put into the [[wikipedia:Chromium_(web_browser)|Chromium]] project, which provides the foundation for the Google Chrome webbrowsers and other webbrowsers; potentially affecting the majority of webbrowsers that are used.<ref name=":0" />
There have been reports of Google's ScreenAI being enabled on Chromebooks via the Google Chrome webbrowser by default.'''<ref name="CBrick">{{Cite web |last=Isaac |first=Rob |date=24 Mar 2025 |title=Today Google bricked my Chromebook by force-installing a hidden extension |url=https://news.ycombinator.com/item?id=43514087 |url-status=live |archive-url=https://web.archive.org/web/20250331115019/https://news.ycombinator.com/item?id=43514087 |archive-date=31 Mar 2025 |via=Hacker News, originally posted on Mastodon}}</ref>'''<ref name=":0">{{Cite web |last=Gerard |first=David |date=29 Mar 2025 |title=Google ScreenAI: make your Chromebook melt down |url=https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |url-status=live |archive-url=https://web.archive.org/web/20250329233052/https://pivot-to-ai.com/2025/03/29/google-screenai-make-your-chromebook-melt-down/ |archive-date=29 Mar 2025 |access-date=21 Jun 2025 |website=Pivot to AI}}</ref> The accessibility tool was put into the [[wikipedia:Chromium_(web_browser)|Chromium]] project, which provides the foundation for the Google Chrome webbrowsers and other webbrowsers; potentially affecting the majority of webbrowsers that are used.<ref name=":0" />


Rob Isaac's complaint is that the machine has become hot and that the extra load has essentially made it unusable, while also reducing the battery life severely.<ref name="CBrick" /> Chromebook users confirm these complaints on their own machines, and have posted their complaints on the Chromebook help forums.<ref name=":0" /> Other concerns are that the software is invasive, similar to [[Microsoft#Recall|Microsoft's Recall]] feature, and that the software itself is not transparent; the source code for ScreenAI is developed within Google's internal source code repository google3.<ref>{{Cite web |date=6 May 2024 |title=Development and Deployment of ScreenAI |url=https://github.com/chromium/chromium/blob/main/services/screen_ai/README.md#development-and-deployment |access-date=21 Jun 2025 |website=GitHub}}</ref>  
Rob Isaac's complaint is that the machine has become "too hot to touch" and that the extra load has essentially made it unusable, while also reducing the battery life significantly.<ref name="CBrick" /> Chromebook users confirm these complaints on their own machines, and have posted their complaints on the Chromebook help forums.<ref name=":0" /> Other concerns are that the software is invasive, similar to [[Microsoft#Recall|Microsoft's Recall]] feature, and that the software itself is not transparent; the source code for ScreenAI is developed within Google's internal source code repository google3.<ref>{{Cite web |date=6 May 2024 |title=Development and Deployment of ScreenAI |url=https://github.com/chromium/chromium/blob/main/services/screen_ai/README.md#development-and-deployment |access-date=21 Jun 2025 |website=GitHub}}</ref>  


==Products==
==Products==