HP Inc.: Difference between revisions

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In some cases, the devices could be recovered,<ref>{{Cite web |date=15 Nov 2022 |title=Color LaserJet Pro MFP-M281fdw shows 49 Service Error after firmware update from 20th October |url=https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281fdw-shows-49-Service-Error-after/m-p/8540292/highlight/true#M962703 |url-status=live |access-date=15 Mar 2025 |website=[[HP]]}}</ref> but for an unknown amount of users, no official nor unofficial fix was applicable. This effectively lead to bricked devices that had to be replaced, often times but not always, right after the warranty period had ended.

=== HP locks printers if there is a failed subscription payment ===

===HP locks printers if there is a failed subscription payment===

HP is ~~know~~ to push ~~it's~~ average ~~customers~~ to ~~it's~~ HP Instant-Ink subscription. If a monthly charge for it fails to approve ~~they~~ will lock ~~your printer~~ with "Account Issues". An example can be found [https://www.reddit.com/r/mildlyinfuriating/comments/w9pjhp/hp_has_turned_their_printers_into_ransom_devices/ here] ~~. This is how it looks on the screen of your printer~~. The issue is usually to resolve a failed monthly charge. An example ~~of a consumer finding this out the hard way is~~ [https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/ERROR-quot-A-problem-has-occurred-with-your-HP-account-and/td-p/8159470 here] . The user koteol finds that this is the exact problem with his printer and paying them the ($2.09) for the failed payment resolves the issue and unlocks the error from the printer.

HP is known to push its average customer to its HP Instant-Ink subscription. If a monthly charge for the service fails to approve, the customer's printer will lock up with "Account Issues". An example can be found [https://www.reddit.com/r/mildlyinfuriating/comments/w9pjhp/hp_has_turned_their_printers_into_ransom_devices/ here] . The issue is usually to resolve a failed monthly charge. An additional example can be found [https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/ERROR-quot-A-problem-has-occurred-with-your-HP-account-and/td-p/8159470 here] . The user "koteol" finds that this is the exact problem with his printer and paying them the ($2.09) for the failed payment resolves the issue and unlocks the error from the printer.

==Products/Services==

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HP Dynamic Security refers to a system in some HP printers to restrict the use of aftermarket ink cartridges, ensuring only original cartridges can be used.

HP Dynamic Security refers to a system in some HP printers to restrict the use of aftermarket ink cartridges, ensuring only original cartridges can be used. This includes locking customers out of using their printer if they purchase or attempt to use officially licensed and partnered ink-refill services, such as recycled cartridges sold by partner companies such as Best Buy, Walmart, and Office Depot.

=References=

[[Category:HP Inc.]]

@@ Line 71: / Line 71: @@
 In some cases, the devices could be recovered,<ref>{{Cite web |date=15 Nov 2022 |title=Color LaserJet Pro MFP-M281fdw shows 49 Service Error after firmware update from 20th October |url=https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281fdw-shows-49-Service-Error-after/m-p/8540292/highlight/true#M962703 |url-status=live |access-date=15 Mar 2025 |website=[[HP]]}}</ref> but for an unknown amount of users, no official nor unofficial fix was applicable. This effectively lead to bricked devices that had to be replaced, often times but not always, right after the warranty period had ended.
-=== HP locks printers if there is a failed subscription payment ===
+===HP locks printers if there is a failed subscription payment===
-HP is know to push it's average customers to it's HP Instant-Ink subscription. If a monthly charge for it fails to approve they will lock your printer with "Account Issues".  An example can be found [https://www.reddit.com/r/mildlyinfuriating/comments/w9pjhp/hp_has_turned_their_printers_into_ransom_devices/ here] . This is how it looks on the screen of your printer. The issue is usually to resolve a failed monthly charge. An example of a consumer finding this out the hard way is [https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/ERROR-quot-A-problem-has-occurred-with-your-HP-account-and/td-p/8159470 here] . The user koteol finds that this is the exact problem with his printer and paying them the ($2.09) for the failed payment resolves the issue and unlocks the error from the printer.
+HP is known to push its average customer to its HP Instant-Ink subscription. If a monthly charge for the service fails to approve, the customer's printer will lock up with "Account Issues".  An example can be found [https://www.reddit.com/r/mildlyinfuriating/comments/w9pjhp/hp_has_turned_their_printers_into_ransom_devices/ here] . The issue is usually to resolve a failed monthly charge. An additional example can be found [https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/ERROR-quot-A-problem-has-occurred-with-your-HP-account-and/td-p/8159470 here] . The user "koteol" finds that this is the exact problem with his printer and paying them the ($2.09) for the failed payment resolves the issue and unlocks the error from the printer.
 ==Products/Services==
@@ Line 83: / Line 83: @@
 {{Main|HP Dynamic Security}}
-HP Dynamic Security refers to a system in some HP printers to restrict the use of aftermarket ink cartridges, ensuring only original cartridges can be used.
+HP Dynamic Security refers to a system in some HP printers to restrict the use of aftermarket ink cartridges, ensuring only original cartridges can be used. This includes locking customers out of using their printer if they purchase or attempt to use officially licensed and partnered ink-refill services, such as recycled cartridges sold by partner companies such as Best Buy, Walmart, and Office Depot.
 =References=
 {{Reflist}}
 [[Category:HP Inc.]]