3CX: Difference between revisions - Consumer Rights Wiki

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3CX, Inc., is a software development company and developer of the 3CX Phone System<ref name=":0">{{Cite web |last=~~3CX~~ |title=ENTERPRISE GRADE PHONE SYSTEM |url=https://www.3cx.com/phone-system/ |archive-url=https://web.archive.org/web/20250813032918/https://www.3cx.com/phone-system/ |archive-date=2025-08-12 |access-date=2025-08-12 |website=3cx.com}}</ref>.

[[wikipedia:3CX|3CX, Inc.]], is a software development company and developer of the 3CX Phone System<ref name=":0">{{Cite web |last= |title=ENTERPRISE GRADE PHONE SYSTEM |url=https://www.3cx.com/phone-system/ |archive-url=https://web.archive.org/web/20250813032918/https://www.3cx.com/phone-system/ |archive-date=2025-08-13 |access-date=2025-08-13 |website=3cx.com}}</ref> founded in Cyprus in 2005-11-01.

{{CompanyCargo

| Founded = 2005-11-01

| Industry = Telecommunication

| Website = https://www.3cx.com/

| Logo = 3CX Logo Grey background-1028917583.png

| Type = Private

}}

The 3CX Phone System is a software private branch exchange based on the [[wikipedia:Session_Initiation_Protocol|Session Initiation Protocol]] (SIP) standard to allow calls via the public switched telephone network (PSTN) or via [[wikipedia:Voice_over_IP|Voice over Internet Protocol]] (VoIP) services <ref name=":0" />.

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====Supply Chain Incident Response====

In March 2023, 3CX was the victim of a high-profile supply chain attack, thought to be the result of a cascade failure starting with the software X_Trader. This attack was ~~likely caused~~ by North Korean ~~state-sponsored~~ hackers. <ref>{{Cite news |last=Greenberg |first=Andy |date=Apr 20, 2023 |title=The Huge 3CX Breach Was Actually 2 Linked Supply Chain Attacks |url=https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-url=https://web.archive.org/web/20250726115243/https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-date=July 26, 2025 |work=Wired |pages=2025-08-12}}</ref>

In March 2023, 3CX was the victim of a high-profile supply chain attack, thought to be the result of a cascade failure starting with the software X_Trader. This attack was linked to an earlier hack by North Korean hackers to software company [https://www.marketswiki.com/wiki/Trading_Technologies_International Trading Technologies]. A 3CX employee's PC with the Trading Technologies App was used by the hackers to compromise their software and distribute malware to consumers. <ref>{{Cite news |last=Greenberg |first=Andy |date=Apr 20, 2023 |title=The Huge 3CX Breach Was Actually 2 Linked Supply Chain Attacks |url=https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-url=https://web.archive.org/web/20250726115243/https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-date=July 26, 2025 |work=Wired |pages=2025-08-12}}</ref>

3CX also faced backlash for requiring users to pay to open support tickets during the breach, which led to further public criticism from system administrators and IT professionals.<ref>{{Cite web |last=CrowdStrike |date=2023-03-29 |title=// 2023-03-29 // SITUATIONAL AWARENESS // CrowdStrike Tracking Active Intrusion Campaign Targeting 3CX Customers // |url=https://www.reddit.com/r/crowdstrike/comments/125r3uu/20230329_situational_awareness_crowdstrike/ |website=reddit}}</ref><blockquote>"I have been in contact with 3CX and their suggestion is to open a support ticket at £75 per incident. Ludicrous." -wars_t (reddit.com) </blockquote>

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==References:==

[[Category:~~Companies~~]]

[[Category:3CX]]

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 {{StubNotice}}
-CX, Inc., is a software development company and developer of the 3CX Phone System<ref name=":0">{{Cite web |last=3CX |title=ENTERPRISE GRADE PHONE SYSTEM |url=https://www.3cx.com/phone-system/ |archive-url=https://web.archive.org/web/20250813032918/https://www.3cx.com/phone-system/ |archive-date=2025-08-12 |access-date=2025-08-12 |website=3cx.com}}</ref>.
+[[wikipedia:3CX|3CX, Inc.]], is a software development company and developer of the 3CX Phone System<ref name=":0">{{Cite web |last= |title=ENTERPRISE GRADE PHONE SYSTEM |url=https://www.3cx.com/phone-system/ |archive-url=https://web.archive.org/web/20250813032918/https://www.3cx.com/phone-system/ |archive-date=2025-08-13 |access-date=2025-08-13 |website=3cx.com}}</ref> founded in Cyprus in 2005-11-01.
+{{CompanyCargo
+| Founded = 2005-11-01
+| Industry = Telecommunication
+| Website = https://www.3cx.com/
+| Logo = 3CX Logo Grey background-1028917583.png
+| Type = Private
+}}
 The 3CX Phone System is a software private branch exchange based on the [[wikipedia:Session_Initiation_Protocol|Session Initiation Protocol]] (SIP) standard to allow calls via the public switched telephone network (PSTN) or via [[wikipedia:Voice_over_IP|Voice over Internet Protocol]] (VoIP) services <ref name=":0" />.
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 ====Supply Chain Incident Response====
-In March 2023, 3CX was the victim of a high-profile supply chain attack, thought to be the result of a cascade failure starting with the software X_Trader. This attack was likely caused by North Korean state-sponsored hackers. <ref>{{Cite news |last=Greenberg |first=Andy |date=Apr 20, 2023 |title=The Huge 3CX Breach Was Actually 2 Linked Supply Chain Attacks |url=https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-url=https://web.archive.org/web/20250726115243/https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-date=July 26, 2025 |work=Wired |pages=2025-08-12}}</ref>
+In March 2023, 3CX was the victim of a high-profile supply chain attack, thought to be the result of a cascade failure starting with the software X_Trader. This attack was linked to an earlier hack by North Korean hackers to software company [https://www.marketswiki.com/wiki/Trading_Technologies_International Trading Technologies]. A 3CX employee's PC with the Trading Technologies App was used by the hackers to compromise their software and distribute malware to consumers. <ref>{{Cite news |last=Greenberg |first=Andy |date=Apr 20, 2023 |title=The Huge 3CX Breach Was Actually 2 Linked Supply Chain Attacks |url=https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-url=https://web.archive.org/web/20250726115243/https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-date=July 26, 2025 |work=Wired |pages=2025-08-12}}</ref>
 CX also faced backlash for requiring users to pay to open support tickets during the breach, which led to further public criticism from system administrators and IT professionals.<ref>{{Cite web |last=CrowdStrike |date=2023-03-29 |title=// 2023-03-29 // SITUATIONAL AWARENESS // CrowdStrike Tracking Active Intrusion Campaign Targeting 3CX Customers // |url=https://www.reddit.com/r/crowdstrike/comments/125r3uu/20230329_situational_awareness_crowdstrike/ |website=reddit}}</ref><blockquote>"I have been in contact with 3CX and their suggestion is to open a support ticket at £75 per incident. Ludicrous." -wars_t (reddit.com) </blockquote>
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 ==References:==
 <references />
-[[Category:Companies]]
+[[Category:3CX]]