Brother printers causing issues with third party inks: Difference between revisions

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Cleaned up intro paragraph
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added link to similar incident with HP
 
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[[Brother Industries Ltd.|Brother]] is a printer company that has allowed the use of third-party toner cartridges with their printer devices. Recent firmware updates have changed this practice by displaying an error message when consumers attempt to install their third-party toner that was previously allowed. When using the Brother printer with the toner of their choice, some users report a significant decrease in print quality, functionally disabling the printer unless OEM toner is installed.<ref name=":0">{{Cite web |last=Jacobs |first=Skye |date=2025-03-05 |title=Brother printers are quietly sabotaging third-party toner with firmware updates |url=https://www.techspot.com/news/107022-brother-printers-quietly-sabotaging-third-party-toner-firmware.html}}</ref>
[[Brother Industries Ltd.|'''Brother''']] is a printer company that has allowed the use of third-party toner cartridges with their printer devices. Recent firmware updates have changed this practice by displaying an error message when consumers attempt to install their third-party toner that was previously allowed. When using the Brother printer with the toner of their choice, some users report a significant decrease in print quality, functionally disabling the printer unless OEM toner is installed.<ref name=":0">{{Cite web |last=Jacobs |first=Skye |date=2025-03-05 |title=Brother printers are quietly sabotaging third-party toner with firmware updates |url=https://www.techspot.com/news/107022-brother-printers-quietly-sabotaging-third-party-toner-firmware.html}}</ref>


==Relevant practices==
==Relevant practices==
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|'''Brother'''||Print degradation for non-OEM toner users
|'''Brother'''||Print degradation for non-OEM toner users
|}
|}
==Mitigations available to users==
==Mitigations available to users==
#'''Avoid Firmware Updates''' – Disable auto-updates to prevent forced function removal. This may, however, lead to security risks.
#'''Avoid Firmware Updates''' – Disable auto-updates to prevent forced function removal. This may, however, lead to security risks.
#'''Attempt to downgrade''' – Some users have managed to roll back firmware, though this is becoming increasingly difficult.<ref name="github-ohbrother" />
#'''Attempt to downgrade''' – Some users have managed to roll back firmware, though this is becoming increasingly difficult.<ref name="github-ohbrother" />
#'''HL-L9310CDW (with firmware main 1.69, sub 1.31):''' On the menu of the printer, delete the color registration to improve quality by reducing the misalignment of the individual colors. However, the best solution is to have a configuration option to set the offset individual (X, Y) for each color with the smallest possible increment, perhaps through an external (CUPS) printer driver.
#'''HL-L9310CDW (with firmware main 1.69, sub 1.31):''' On the menu of the printer, delete the color registration to improve quality by reducing the misalignment of the individual colors. However, the best solution is to have a configuration option to set the offset individual (X, Y) for each color with the smallest possible increment, perhaps through an external (CUPS) printer driver.
== See also ==
* [[HP Dynamic Security|'''HP Dynamic Security''']]


==References==
==References==