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|Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well. | |Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well. | ||
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