Ebikes require giving your data to the motor company to have full adjustment via an App over motor behaviour.: Difference between revisions

Alexbiketester (talk | contribs)
The ebike industry is booming, with one side effect being companies producing ebike motors which to gain full access to their features you must
 
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{{IncidentCargo
{{IncidentCargo
|Company=Bosch, Shimano, Avinox, DJI, TQ, Gobao, Bafang
|Company=Bosch, Shimano, Avinox, DJI, TQ, Gobao, Bafang
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|Type=Digital restrictions, Privacy, Ownership
|Type=Digital restrictions, Privacy, Ownership
|Description=To gain adjustability of almost any Ebike motor you are forced to Install an app and hand over your data and or have to login to a bike company server
|Description=To gain adjustability of almost any Ebike motor you are forced to Install an app and hand over your data and or have to login to a bike company server
}}
}}Every consumer when purchasing an Ebike with one of the main ebike motor companies motors attached to the bike is forced to download an app and give over data to the company to gain full use of the motor. In some cases even to switch the bike on and have full use of the bike.
{{Ph-I-Int}}
 
Most e bikes  come with preloaded firmware that only allows very basic power level setting from the remote. Frequently you can not access or adjust any other motor setting or bike setting without installing an app. Companies sell the consumer the idea that you can "tune" your motor or gain access to further settings by installing an app.
 
When installing the app the user is often required to create a user account or login to the company server via the app and handover data including often required to share user contacts and location.  Once logged in the user can use the app and it will then allow the user to make more refined changes to the motor.
==Background==
==Background==
{{Ph-I-B}}
As ebikes increase in popularity, software is increasingly used as feature point of control of the ebike. However to access this further control the motor attached to the ebike often requires an app and sharing of personal data to access this "control."


==[Incident]==
==Users Tied Obliged To Install An App==
{{Ph-I-I}}
User switches on the ebike and finds the power modes are too soft or too strong or overly or underly responsive for their needs and can not make big enough changes directly in the bike without having to install and connect the bike to an app. 


===[Company]'s response===
==Consumer response==
{{Ph-I-ComR}}


This requires further discussion as users are unaware that the risks of a products full settings and possible future product life are completely tied to that products app.


==Lawsuit==
If the motor company were to go out of business and  or have no more access to the server for the app, the ability to make full adjustments to a motors response on a product that is owned and paid for by the user would be removed and or severely inhibited.
{{Ph-I-L}}


Users should be able to access all features of the motor completely from the bike itself and there should be no requirement to have to connect an external app to make full adjustments to the motor and or how it rides.  Ebikes are not registered motor vehicles and although their use can be governed by law, the settings available in the app  that are referenced by the motor company that do not infringe the law should be completely and fully tuneable outside of an app without having to pass personal data to a motor company.


==Consumer response==
The use of apps as well also opens up users to only be able to access certain features on the bike if they have a subscription to the service, for example one such option provided by Bosch is where it offers a live location tracking feature that requires a yearly subscription. After the first year has expired which is supplied free with the bike. Of course this involves a sim card that is permanently installed in the bike and in some cases the bike actually has an installed module on the bike to provide the tracking.
{{Ph-I-ConR}}