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{{InfoboxProductLine
{{Cleanup|reason=References need to be properly formatted. See [[Template:Cite web]].}}
| Title = Discord
{{CompanyCargo
| Release Year = 2015
|Founded=2015
| Product Type = Messaging/VoIP Platform
|Industry=VoIP communications, instant messaging, videoconferences, content delivery, and social media
| In Production = Yes
|Logo=Discord.svg
| Official Website = https://discord.com
|ParentCompany=Discord Inc.
| Logo = Discord.svg|thumb|The logo for Discord
|Type=Private
|Website=https://discord.com
|CompanyAlias=Discord Inc.
|Description=American technology company that runs a platform for messaging and calling targeted towards gamers.
}}
}}
Discord is a proprietary VoIP and instant messaging platform developed by Discord Inc. (formerly Hammer & Chisel). Launched in 2015, the service has grown to over 150 million monthly active users as of 2025. While primarily marketed toward gamers, Discord has expanded to serve various communities and use cases<ref name="about-company">[https://discord.com/company/ "About Discord | Our Mission and Values"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref>.


== Consumer Protection Profile ==
'''Discord''' is a proprietary VoIP and instant-messaging platform developed by Discord Inc. (formerly Hammer & Chisel, Inc.), co-founded by Jason Citron and Stanislav Vishnevskiy.<ref>{{Cite web |last=Gonzalez |first=Guadalupe |date=3 May 2018 |title=There Are 2.6 Billion Online Gamers in the World. This Startup Just May Connect Them All |url=https://www.inc.com/guadalupe-gonzalez/30-under-30-2018-discord.html |url-status=live |archive-url=https://web.archive.org/web/20180503131556/https://www.inc.com/guadalupe-gonzalez/30-under-30-2018-discord.html |archive-date=3 May 2018 |access-date=13 Jul 2025 |website=Inc.}}</ref> Launched in 2015, the service has grown to over 150 million monthly active users as of 2025. While initially marketed towards PC gamers, Discord has expanded to multiple platforms, serving various communities and use cases, including education.<ref name="about-company">{{Cite web |date=15 Apr 2024 |title=About Discord <nowiki>|</nowiki> Our Mission and Values |url=https://discord.com/company/ |url-status=live |archive-url=https://web.archive.org/web/20250608013037/https://discord.com/company |archive-date=8 Jun 2025 |access-date=13 Jul 2025 |website=Discord}}</ref>


==== Privacy ====
In April 2025, Humam Sakhnini (formerly King, Activision Blizzard) replaced Jason Citron as CEO.<ref>{{Cite web |title=Discord Appoints Humam Sakhnini as Chief Executive Officer |url=https://discord.com/press-releases/discord-appoints-new-ceo-humam-sakhnini |url-status=live |archive-url=http://web.archive.org/web/20260124072250/https://discord.com/press-releases/discord-appoints-new-ceo-humam-sakhnini |archive-date=24 Jan 2026}}</ref>  
'''Status:''' Significant Concerns<ref name="cpp">[https://wiki.rossmanngroup.com/wiki/Consumer_Protection_Profile "Consumer Protection Profile"] ''Consumer Protection Database''. 2025.</ref>
* Collects extensive user data including messages, voice communications, and server participation<ref name="privacy-policy">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref>
* Retains personal information until deemed "no longer needed" with unclear retention periods<ref name="privacy-policy"/>
* Processes user content for safety features and platform improvement<ref name="privacy-policy"/>
* Shares data with related companies, vendors, and third-party service providers<ref name="privacy-policy"/>
* Uses behavioral tracking across platform features for personalization<ref name="privacy-policy"/>
* Maintains logs of IP addresses and device information<ref name="privacy-policy"/>
* May store deleted messages for undefined periods<ref name="privacy-policy"/>
* Claims broad rights to user-generated content through terms of service<ref name="terms-of-service">[https://discord.com/terms/ "Discord's Terms of Service"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref>


==== Transparency ====
==Consumer impact summary==
'''Status:''' Moderate Concerns<ref name="cpp"/>
===Privacy===
* Privacy policy written in relatively clear language compared to industry standards<ref name="privacy-policy"/>
Mentioned within the '''Discord ToS'''<ref name="terms-of-service3">[https://discord.com/terms/ "Discord's Terms of Service"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025. ([https://web.archive.org/web/20260216033955/https://discord.com/terms/ Archived])</ref> and '''Privacy Policy''':<ref name="privacy-policy3">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ([https://web.archive.org/web/20260216034021/https://discord.com/privacy/ Archived]) ''Discord''. Retrieved January 16, 2025.</ref><ref name="community-guidelines2">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025. ([http://web.archive.org/web/20260216015550/https://discord.com/guidelines Archived])</ref>
* Provides clear community guidelines with defined enforcement procedures<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref>
*Collects a variety of user data, such as contact details; user generated messages and posts, including drafts; voice messages; payment information; server participation; device information, such as games being playing; log and event information related to use of Discord services as well as information from [[Web cookie|cookies]] and third party sources<ref>{{Cite web |date=2025-08-29 |title=Privacy Policy: The information we collect |url=https://discord.com/privacy#3 |url-status=live |access-date=2026-02-20 |website=Discord |archive-url=http://web.archive.org/web/20260128220720/https://discord.com/privacy |archive-date=28 Jan 2026}}</ref>
* Limited transparency regarding content moderation decisions<ref name="community-guidelines"/>
*Claims broad rights to user-generated content
* Unclear processes for handling law enforcement requests<ref name="privacy-policy"/>
*Stores deleted messages for undefined periods
* Server ban appeals process lacks transparency<ref name="community-guidelines"/>
*Deleting your account does not delete your messages, must delete messages before account deletion
* Limited disclosure of recommendation algorithm factors<ref name="privacy-policy"/>
*Retains personal information until deemed "no longer needed"
* Vague about specific data retention time frames<ref name="privacy-policy"/>
*Processes user content for "safety features and platform improvement"
* No clear disclosure of how content is used for platform improvement<ref name="privacy-policy"/>
*Shares data with related companies, vendors, and third-party service providers
*Opt-out behavioral tracking across platform features for personalization
*Maintains logs of IP addresses and device information for an undetermined amount of time, flags any user who has ever signed in with an EU IP address for inclusion within DSA transparency reports
*Sends a web request when any UI element is clicked and when typing
In 2019, Discord started requiring phone verification. The account will be locked until a phone number is added, regardless of account age or recent activity. The account will be automatically locked if the phone number is removed.<ref>{{Cite web |last=opal |date=2019-04-15 |title=guess I'm done with Discord |url=https://wowana.me/blog/guess-im-done-with-discord.xht |url-status=live |archive-url=https://web.archive.org/web/20240331090127/https://wowana.me/blog/guess-im-done-with-discord.xht |archive-date=2024-03-31 |website=wowana.me}}</ref><ref>{{Cite web |last=Cadence |date=2020-06-06 |title=Why you shouldn't trust Discord |url=https://cadence.moe/blog/2020-06-06-why-you-shouldnt-trust-discord |url-status=live |archive-url=https://web.archive.org/web/20260215170749/https://cadence.moe/blog/2020-06-06-why-you-shouldnt-trust-discord |archive-date=2026-02-15 |website=cadence.moe}}</ref>


==== Freedom ====
===Freedom===
'''Status:''' Significant Concerns<ref name="cpp"/>
In order to use Discord, users must agree to the '''Discord ToS<ref name="terms-of-service3" />''' and '''Privacy Policy''', which includes agreeing to:<ref name="privacy-policy3" />
* Mandatory [[Forced Arbitration|binding arbitration]] with class action waiver for U.S. users (Started May 15, 2024)<ref name="terms-of-service"/>
*Mandatory [[Forced arbitration|binding arbitration]] with [[class action|class-action]] waiver for U.S. users (From 19 October 2018)
* Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/>
*Granting a perpetual, transferable license to user content
* Can terminate accounts without prior notice at Discord's discretion<ref name="terms-of-service"/>
*Broad terms of service, which allow for unilateral changes
* Users grant perpetual, transferable license to their content<ref name="terms-of-service"/>
*Termination of user accounts without prior notice at Discord's discretion
* No option to opt-out of core data collection while using the service<ref name="privacy-policy"/>
*No option to opt out of core data collection while using the service
* Content may be retained by Discord even after deletion<ref name="privacy-policy"/>
*Discord possibly retaining content even after deletion by the user
* Server owners have limited recourse if their servers are banned<ref name="terms-of-service"/>
Additionally, server owners have limited recourse if their servers are banned, and users are required to use Discord's payment processing for all monetary transactions.<!-- "Limited recourse" is quite vague. It would be helpful to outline what recourse is possible and why this is insufficient.  -->
* Forced to use Discord's payment processing for all monetary transactions<ref name="terms-of-service"/>


== Consumer Protection Incidents ==
===Transparency===
Discord's terms of service are lengthy and complex. In October 2025, the base terms are 29 pages long, with a reading level of 14th grade (equivalent to two years of tertiary education) and an estimated reading time of 42 minutes.<ref>{{Cite web |title=Calculated using readabilitychecker.com based on current discord TOS. discord.com/terms |url=https://readabilitychecker.com/url |access-date=9 Oct 2025 |url-status=live |archive-url=http://web.archive.org/web/20260210185029/https://readabilitychecker.com/url |archive-date=10 Feb 2026}}</ref>  The 2021 version of Discord's ToS would take an estimated 275+ hours to read.<ref>{{Cite web |title=EULA of despair |url=https://www.pilotlab.org/eulas-of-despair |access-date=9 Oct 2025 |website=Penn State University Pilot Lab |url-status=live |archive-url=https://web.archive.org/web/20260216034102/https://www.pilotlab.org/eulas-of-despair |archive-date=16 Feb 2026}}</ref>


==== FTC Data Collection Investigation (Sep. 2024) ====
Mentioned within the '''Discord Privacy Policy'''<ref name="privacy-policy3" /> and '''Community Guidelines''':<ref name="community-guidelines2" />
In September 2024, the [[Federal Trade Commission]] released a comprehensive report examining Discord's data collection practices as part of a broader investigation into social media platforms<ref>[https://www.ftc.gov/system/files/ftc_gov/pdf/Social-Media-6b-Report-9-11-2024.pdf "A Look Behind the Screens: Examining the Data Practices of Social Media and Video Streaming Services"]. September 2024. ''Federal Trade Commission''. Retrieved January 16, 2025.</ref>.
*Unclear processes for handling law enforcement requests
*Vague about data retention time frames
*Limited transparency regarding content moderation decisions<ref name=":0">{{Cite web |title=BBB - Discord, Inc. |url=https://www.bbb.org/us/ca/san-francisco/profile/computer-software/discord-inc-1116-918699 |access-date=Aug 2, 2025 |website=Better Business Bureau |url-status=live |archive-url=http://web.archive.org/web/20260210184246/https://www.bbb.org/us/ca/san-francisco/profile/computer-software/discord-inc-1116-918699 |archive-date=10 Feb 2026}}</ref><ref name=":1">{{Cite web |title=Trustpilot - Discord |url=https://www.trustpilot.com/review/discord.com |access-date=Aug 2, 2025 |website=Trustpilot |url-status=live |archive-url=http://web.archive.org/web/20251112025215/https://www.trustpilot.com/review/discord.com |archive-date=12 Nov 2025}}</ref>
**Offending content not always displayed to the user, including metadata, filenames, timestamps, or the channel where it was posted
**No limits or restrictions on the age of content (e.g., users can be suspended due to something sent 1500 days ago)
*Lack of transparency in the server ban appeals process<ref name=":0" /><ref name=":1" />
*Limited disclosure of recommendation algorithm factors
*No clear disclosure of how the content is used for platform improvement
 
===Bulk message deletion===
Discord provides no in-app bulk message deletion; instead, you must [https://support.discord.com/hc/en-us/articles/360004027692-Requesting-a-Copy-of-your-Data request your data], then send Discord support a data deletion request via their [https://support.discord.com/hc/en-us/requests/new?ticket_form_id=4750383925911 privacy form]. You must provide the desired message id’s and the channel id’s they were sent in, which makes this process difficult. You will receive your data to the email tied to the account. If you change the email before receiving the data, your data will not be redirected to the new email. Your request will also be canceled if you disable or delete your account before receiving the data. 
 
Once discord begins message deletion it can take up to 24 hours for all requested messages to be deleted. After 24 hours have passed, you'll need to request your data package again to confirm all requested messages have been deleted. You can only request your data again 30 days after you previously requested data. 
 
A third-party website, [https://discorch.org/ Discorch], makes this process significantly easier. Discorch contains more information relevant to this topic, and detailed instructions that should be followed exactly. Discord will likely reply with "This channel is reserved for individuals...", rejecting your data deletion request. Due to this, Discorch provides a response for you to send back to Discord. Discord will also refuse to delete messages you have access to, so you must leave relevant servers and group DMs before sending a data deletion request, and can only rejoin after the messages have been deleted. If you have deleted your account, you cannot delete your messages.
 
When requesting your data, you only need your message data. It can take up to 30 days to receive your data, once you have it you can use Discorch. According to Discorch:<blockquote> ''"Discord acts in malicious compliance with the GDPR. You are not allowed to delete your DMs through their support flow, since you can always regain access to a DM, technically speaking, since you are always a member of the DM channel on their backend."''</blockquote>In order to delete DMs in bulk you must use [https://github.com/Darker-Ink/DiscorchDeleter DiscorchDeleter],  which is against Discord's ToS (as it's considered self-botting), it'll automatically delete messages for you. By default the deletion interval tries to comply with Discord's ratelimits, so an account termination is unlikely, though use at your own risk. You may get rate-limited, in which case you need to increase the deletion interval. DiscorchDeleter requires your data package and will also work outside of DMs if you'd like to avoid discord support or remain in relevant servers and group DMs.
 
DiscorchDeleter requires [https://chromewebstore.google.com/detail/violentmonkey/jinjaccalgkegednnccohejagnlnfdag ViolentMonkey] and [https://chromewebstore.google.com/detail/vencord-web/cbghhgpcnddeihccjmnadmkaejncjndb Vencord (browser version)]. Discorch provides downloads for all of these, including DiscorchDeleter. ViolentMonkey requires a browser that supports Manifest V2, so consider using [https://brave.com/ Brave] or [https://www.firefox.com/en-US/ Firefox].
 
==Incidents==
===Introduction of forced arbitration (''2018'')===
In October 2018, [[forced arbitration]] was added to the [[Terms of Service|terms of service]]. Users could opt out by sending an 'opt-out notice' to [email protected] within 90 days of the ToS going in effect or registering their first account.'''<ref name="terms-of-service3" />'''
 
===Child safety concerns (''2023'')===
An [[wikipedia:NBC News|NBC News]] investigation in June 2023 uncovered widespread child safety issues on Discord, revealing systemic problems with the platform's user protection measures.
 
Investigators identified 35 separate cases where adults were criminally charged with "kidnapping, grooming, or sexual assault" involving contacts initiated through Discord. Additionally, 165 criminal prosecutions involving the sharing of child sexual exploitation material (CSAM) on the platform were documented.<ref><templatestyles src="Module:Citation/CS1/styles.css"></templatestyles><cite id="CITEREFGoggin2023" class="citation web cs1">Goggin, Ben (21 Jun 2023). [https://www.nbcnews.com/tech/social-media/discord-child-safety-social-platform-challenges-rcna89769 "Child predators are using Discord, a popular app among teens, for sextortion and abductions"]. ''NBC News''. [https://web.archive.org/web/20230621152318/https://www.nbcnews.com/tech/social-media/discord-child-safety-social-platform-challenges-rcna89769 Archived] from the original on 21 Jun 2023<span class="reference-accessdate">. Retrieved <span class="nowrap">13 Jul</span> 2025</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=NBC+News&rft.atitle=Child+predators+are+using+Discord%2C+a+popular+app+among+teens%2C+for+sextortion+and+abductions&rft.date=2023-06-21&rft.aulast=Goggin&rft.aufirst=Ben&rft_id=https%3A%2F%2Fwww.nbcnews.com%2Ftech%2Fsocial-media%2Fdiscord-child-safety-social-platform-challenges-rcna89769&rfr_id=info%3Asid%2Fconsumerrights.wiki%3ADiscord" class="Z3988"></span></ref>
 
===FTC data collection investigation (''2024'')===
In September 2024, the [[Federal Trade Commission]] (FTC) released a comprehensive report examining Discord's data collection practices as part of a broader investigation into the data collection practices of social media platforms.<ref><templatestyles src="Module:Citation/CS1/styles.css"></templatestyles><cite class="citation web cs1">[https://www.ftc.gov/system/files/ftc_gov/pdf/Social-Media-6b-Report-9-11-2024.pdf "A Look Behind the Screens: Examining the Data Practices of Social Media and Video Streaming Services"] <span class="cs1-format">(PDF)</span>. ''Federal Trade Commission''. 11 Sep 2024. [https://web.archive.org/web/20240919133855/https://www.ftc.gov/system/files/ftc_gov/pdf/Social-Media-6b-Report-9-11-2024.pdf Archived] <span class="cs1-format">(PDF)</span> from the original on 19 Sep 2024<span class="reference-accessdate">. Retrieved <span class="nowrap">13 Jul</span> 2025</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Federal+Trade+Commission&rft.atitle=A+Look+Behind+the+Screens%3A+Examining+the+Data+Practices+of+Social+Media+and+Video+Streaming+Services&rft.date=2024-09-11&rft_id=https%3A%2F%2Fwww.ftc.gov%2Fsystem%2Ffiles%2Fftc_gov%2Fpdf%2FSocial-Media-6b-Report-9-11-2024.pdf&rfr_id=info%3Asid%2Fconsumerrights.wiki%3ADiscord" class="Z3988"></span></ref>


The investigation revealed Discord collects extensive user data, including:
The investigation revealed Discord collects extensive user data, including:
* Message content and metadata
*Message content and metadata
* Voice chat participation
*Voice-chat participation
* Server membership and activity
*Server membership and activity
* Device and location information
*Device and location information
Particular concern was raised about:
*[https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-312 Collection of data from users under 13]
*Handling of minors' user information
*Inadequate age-verification systems
The FTC identified multiple areas where Discord's practices put users at risk:
*Identity theft exposure
*Potential stalking risks
*Discrimination concerns
*Mental health and emotional impact


Particular concern was raised about:
The FTC concluded that Discord's data practices posed unacceptable risks to users, particularly minors, and recommended significant reforms to the platform's privacy protection measures.<ref><templatestyles src="Module:Citation/CS1/styles.css"></templatestyles><cite id="CITEREFTolentino2024" class="citation web cs1">Tolentino, Daysia (19 Sep 2024). [https://www.nbcnews.com/tech/security/social-media-companies-engaged-vast-surveillance-ftc-finds-calling-sta-rcna171814 "Social media companies engaged in 'vast surveillance,' FTC finds, calling status quo 'unacceptable'<span class="cs1-kern-right"></span>"]. ''NBC News''. [https://web.archive.org/web/20240919171049/https://www.nbcnews.com/tech/security/social-media-companies-engaged-vast-surveillance-ftc-finds-calling-sta-rcna171814 Archived] from the original on 19 Sep 2024<span class="reference-accessdate">. Retrieved <span class="nowrap">13 Jul</span> 2025</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=NBC+News&rft.atitle=Social+media+companies+engaged+in+%27vast+surveillance%2C%27+FTC+finds%2C+calling+status+quo+%27unacceptable%27&rft.date=2024-09-19&rft.aulast=Tolentino&rft.aufirst=Daysia&rft_id=https%3A%2F%2Fwww.nbcnews.com%2Ftech%2Fsecurity%2Fsocial-media-companies-engaged-vast-surveillance-ftc-finds-calling-sta-rcna171814&rfr_id=info%3Asid%2Fconsumerrights.wiki%3ADiscord" class="Z3988"></span></ref>
* Collection of data from users under 13
 
* Handling of minor user information
===Reinforcement of forced arbitration (''September 2025'')===
* Inadequate age verification systems
Announced August 29th, 2025, and put into effect September 29th, 2025, Discord updated and re-iterated their [[forced arbitration]] clause but gave users another option to opt-out of forced arbitration until October 29th, 2025, for existing accounts, or 30 days after initial agreement for new accounts.<ref>{{Cite web |date=2025-09-29 |title=Discord's Terms of Service |url=https://discord.com/terms#16 |url-status=live |archive-url=https://web.archive.org/web/20251007023150/https://discord.com/terms#16 |archive-date=2025-10-07 |access-date=2025-10-07 |website=Discord.com}}</ref> Users are automatically opted into the forced arbitration clause unless they take specific action to opt out of it within 30 days. Instead, if users chose to delete their accounts, the platform required them to accept the terms in order to access their account, from which they could then delete it, making acceptance of the new terms mandatory.
[[File:Discord ToS update 2025.png|thumb|200px|alt=An example of Discord forcing users to agree to arbitration if they want to continue using the application.|(2025-09-29) An example of Discord forcing users to agree to arbitration if they want to continue using the application.  The terms of service at the time of this screenshot includes forced arbitration and disallows users from filing a class-action lawsuit.<ref>{{Cite web |last=Discord |date=2025-09-29 |title=Terms of Service {{!}} Discord |url=https://discord.com/terms |url-status=live |access-date=2025-09-29 |website=Discord}} ([http://web.archive.org/web/20260222174800/https://discord.com/terms Archived])</ref>]]
 
===Third-party customer service data breach (''October 2025'')===
{{Main|Discord / 5CA Data Breach}}
 
In October 2025, Discord issued a press release announcing a "Security Incident Involving Third-Party Customer Service [5CA]", in which "the unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination," as well as other personal data provided to support.<ref name=":2">{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=Discord}}</ref> The number of ID images accessed was approximately 70,000, and the third-party in question was later named as 5CA.<ref name=":2" /> The hackers involved in the breach have revealed that the data was accessed via Zendesk.<ref>{{Cite web |last=Hunt |first=Troy |date=2025-10-04 |title=X |url=https://x.com/troyhunt/status/1974558088847102289}}</ref><!-- Any better sources? The tweet referred to by this person is not archived. -->
 
===Announcement of age verification coming in March (''February 2026'')===
<!-- Above under the incidents "Child safety concerns" (June 2023) and "FTC data collection investigation (Sept. 2024), there is implied criticism of Discord for failing to protect child safety and insufficient age verification. This age verification measure could then be seen as Discord trying to address these criticisms.  In order for this page have a coherent stance on companies responsibility regarding child safety and the use of age verification, it might be necessary to articulate (either here or linked to a separate page) why this widespread age verification is a violation of consumer privacy rights and its ineffectiveness at improving child safety. [A main article has been already created, added the link here]  -->
 
{{Main|Discord's Mandatory Age Verification}}
 
In February 2026, Discord issued a press release announcing "enhanced teen safety features rolling out globally", which begins with a "rollout to new and existing users in early March", that may require users "to engage in an age-verification process to change certain settings or access sensitive content".<ref>{{Cite web |date=2026-02-09 |title=Discord Launches Teen-by-Default Settings Globally |url=https://discord.com/press-releases/discord-launches-teen-by-default-settings-globally |url-status=live |archive-url=https://web.archive.org/web/20260209142047/https://discord.com/press-releases/discord-launches-teen-by-default-settings-globally |archive-date=2026-02-09 |access-date=2026-02-09 |website=Discord}}</ref>
 
On February 9, 2026, a [https://www.change.org/p/prevent-discord-from-implementing-id-verification Change.org petition] was created to prevent Discord from implementing the age verification globally.
 
===Discord's connections to Palantir===
Discord in the UK once utilized<ref>{{Cite web |last=Roth |first=Emma |date=2026-02-23 |title=Discord distances itself from Persona age verification after user backlash |url=https://www.theverge.com/tech/878369/discord-persona-age-verification |url-status=usurped |archive-url=https://web.archive.org/web/20260224163803/https://www.theverge.com/tech/878369/discord-persona-age-verification |archive-date=2026-02-24 |website=The Verge}}</ref><ref>{{Cite web |last=Giono |first=Catherina |date=2026-02-24 |title=Discord distances itself from Peter Thiel–backed verification software after its code was found on a Google Cloud endpoint |url=https://fortune.com/2026/02/24/discord-peter-thiel-backed-persona-identity-verification-breach/ |url-status=usurped |archive-url=https://web.archive.org/web/20260226164710/https://fortune.com/2026/02/24/discord-peter-thiel-backed-persona-identity-verification-breach/https://fortune.com/2026/02/24/discord-peter-thiel-backed-persona-identity-verification-breach/ |archive-date=2026-02-26 |website=Fortune}}</ref> [[Persona]] as a third-party, specialized vendor for age verification, requiring UK-based users to submit facial scans or ID to access restricted content. A since redacted statement on the support.discord.com web-page under the "How to Complete Age Assurance on Discord" article stated<ref>{{Cite web |last=Bubbles |title=How to Complete Age Assurance on Discord |url=https://support.discord.com/hc/en-us/articles/30326565624343-How-to-Complete-Age-Assurance-on-Discord |url-status=usurped |archive-url=https://web.archive.org/web/20260212201755/https://support.discord.com/hc/en-us/articles/30326565624343-How-to-Complete-Age-Assurance-on-Discord |archive-date=2026-02-12 |website=Discord}}</ref>:{{Quote|"Important: If you're located in the UK, you may be part of an experiment where your information will be processed by an age-assurance vendor, Persona. The Information you submit will be temporarily stored for up to 7 days, then deleted. For ID document verification, all details are blurred except your photo and date of birth, so only what's truly needed for age verification is used".}}
[[File:Discord age assurance support article changes before & after.png|alt=Screenshots of changes made to the support article on Discord's support page|thumb|Comparison of changes made between 15 February 2026 to 19 February 2026.]]
After significant backlash from the online community, Discord has changed their statement under the article (as of February 19th, 2026)<ref>{{Cite web |last=Bubbles |title=How to Complete Age Assurance on Discord |url=https://support.discord.com/hc/en-us/articles/30326565624343-How-to-Complete-Age-Assurance-on-Discord |url-status=live |archive-url=https://web.archive.org/web/20260218072524/https://support.discord.com/hc/en-us/articles/30326565624343-How-to-Complete-Age-Assurance-on-Discord |archive-date=2026-02-18 |website=Discord}}</ref>: {{Quote|"Note: Some users in regions outside the UK and Australia may see age-assurance prompts when accessing certain features or settings as part of ongoing experiments."}}
 
Discord does not further clarify what the "experiments" entail. Furthermore, the more detailed help-center article does not contain any mentions of the vendor Persona. <ref>{{Cite web |last=Bubbles |title=What’s Changing for UK Users Due to the UK Online Safety Act |url=https://support.discord.com/hc/en-us/articles/33362401287959-What-s-Changing-for-UK-Users-Due-to-the-UK-Online-Safety-Act |url-status=live |archive-url=https://web.archive.org/web/20260228040004/https://support.discord.com/hc/en-us/articles/33362401287959-What-s-Changing-for-UK-and-Australian-Users |archive-date=2026-02-28 |website=Discord}}</ref> <!-- < This page has differences since when it was last archive in 2025. In case anyone's interested -->
 
Persona is an identity verification tool producer, that has received $200 million dollars<ref>{{Cite web |last=Song |first=Rick |date=2026-01-21 |title=Announcing Persona’s $200M Series D |url=https://withpersona.com/blog/series-d |url-status=live |archive-url=https://web.archive.org/web/20260218172300/https://withpersona.com/blog/series-d |archive-date=2026-02-18 |website=*Persona}}</ref> from the Founders Fund<ref>{{Cite web |title=Persona |url=https://foundersfund.com/company/persona/ |url-status=live |archive-url=https://web.archive.org/web/20260228040423/https://foundersfund.com/company/persona/ |archive-date=2026-02-28 |access-date=2026-02-28 |website=Founders Fund}}</ref><ref name=":3">{{Cite web |title=Founders' Fund - Portfolio |url=https://foundersfund.com/portfolio/ |url-status=live |archive-url=https://web.archive.org/web/20260228034728/https://foundersfund.com/portfolio/ |archive-date=2026-02-28 |website=Founders Fund}}</ref>, a venture capital group headed by Peter Thiel<ref>{{Cite web |title=Peter Thiel |url=https://foundersfund.com/team/peter-thiel/ |url-status=usurped |archive-url=https://web.archive.org/web/20160528193728/http://foundersfund.com/team/peter-thiel/ |archive-date=2016-05-28 |access-date=2026-02-28 |website=Founders Fund}}</ref>. Peter Thiel is also the co-founder of Palantir Technologies Inc, a global surveillance company.<ref name=":3" />
 
===Inactive account deletions===
Discord has a [[Inactive account deletion|deletion policy on inactive accounts]], in which accounts that are not used for 2 years or more may be scheduled for deletion. Before the deletion of an inactive account, users may receive an email or text message warning that their account is scheduled for deletion. Such policies could adversely affect those who had good reasons to become inactive for a long time, such as hospitalization, prison incarceration, and being in totalitarian countries that have prolonged internet shutdowns. <ref>{{Cite web |last=Librarian |date=2023-06-14 |title=Inactive Account Deletion |url=https://support.discord.com/hc/en-us/articles/5106714856215-Inactive-Account-Deletion |url-status=live |archive-url=http://web.archive.org/web/20260210025748/https://support.discord.com/hc/en-us/articles/5106714856215-Inactive-Account-Deletion |archive-date=2026-02-10 |website=Discord}}</ref>
 
===SDK vulnerability with Arc Raiders integration (''March 2026'')===
In March 2026, Timothy Meadows, a computer engineer discovered a privacy and security vulnerability that involved Discord's [[wikipedia:Software_development_kit|software developer kit (SDK)]] and integrations with the [[wikipedia:Arc_Raiders|Arc Raiders]] game.<ref>{{Cite web |last=Meadows |first=Timothy |date=3 Mar 2026 |title=Arc Raiders - Discord SDK Data Exposure |url=https://timothymeadows.com/arc-raiders-discord-sdk-data-exposure/ |url-status=live |archive-url=https://archive.is/pktbu |archive-date=2026-03-06 |access-date=8 Mar 2026 |website=timothymeadows.com}}</ref> This vulnerability affected the users with their Discord account linked with the game, allowing the software to log and store locally Discord private conversations, user credentials and other user information in an unencrypted log file. If the Arc Raiders game crashes, this file could be sent to the game developers. Embark Studios disabled the SDK integration after the incident was announced. <ref>{{Cite web |last=Klotz |first=Aaron |date=Mar 2026 |title=Arc Raiders was accidentally recording Discord conversations into an unencrypted local game file — vulnerability in SDK could log messages and credentials in plaintext |url=https://www.tomshardware.com/video-games/pc-gaming/arc-raiders-was-accidentally-recording-discord-conversations-into-an-unencrypted-local-game-file-vulnerability-in-sdk-could-log-messages-and-credentials-in-plaintext |url-status=live |archive-url=https://archive.is/kWBIf |archive-date=2026-03-07 |access-date=8 Mar 2026 |website=Tom's Hardware}}</ref> <ref>{{Cite web |last=Marnell |first=Blair |date=6 Mar 2026 |title=Arc Raiders Was Recording Private Discord DMs |url=https://www.gamespot.com/articles/arc-raiders-was-recording-private-discord-dms/1100-6538629/|url-status=live |archive-url=https://archive.is/2ZQ1M |archive-date=2026-03-08 |access-date=8 Mar 2026 |website=Gamespot}}</ref>
Before the incident was known, when an user linked their Discord account, a pop-up claimed that Arc Raiders "cannot read users' messages". <ref>{{Cite web |last=Makar |first=Connor |date=2026-03-05 |title=Embark Studios rushes to fix Arc Raiders Discord integration bug as "serious privacy and security violations" may have exposed private Discord DMs, friends data, more |url=https://www.eurogamer.net/arc-raiders-discord-messages-security-problem-fix-incoming |url-status=live |website=Eurogamer}}</ref><ref>{{Cite web |last=Parker |first=Lewis |date=2026-03-05 |title=Arc Raiders Rushes Out Emergency Fix After Its Discord Accidentally Spied On Players |url=https://kotaku.com/arc-raiders-hotfix-discord-integration-2000676444 |url-status=live |website=Kotaku}}</ref><ref>{{Cite web |last=Lowry |first=Brendan |date=2026-03-05 |title=ARC Raiders recorded private Discord DM messages between players in "serious privacy and security violations" — Embark promises that your data is safe |url=https://www.windowscentral.com/gaming/arc-raiders-recorded-private-discord-messages-between-players-in-serious-privacy-and-security-violations |url-status=live |website=Windows Central}}</ref>


The FTC identified multiple areas where Discord's practices put users at risk:
===Discord banning users taking action against child predators (''April 2025—'')===
* Identity theft exposure
[[File:Discord's protection of pedophiles.png|thumb|First offense is a 24-hour mute, with it as an active violation that stays on a user's profile for up to four years, when going after active child predators.]]
* Potential stalking risks
Since April 2025, users have been reported their accounts have been banned after taking action against child sexual predators instead of banning the predator themselves. When an account is banned for this, the reason given is [https://discord.com/safety/hateful-conduct-policy-explainer "hateful conduct policy"] The ban grants a 24-hour mute, making users unable to talk or interact with others. This account flag might stay up to four years.<ref>{{Cite news |last=Lim |first=Alex |date=24 Apr 2025 |title=Why Did Discord Make the Controversial Decision to Shut Down Ro-Cleaner? |url=https://pupuweb.com/why-did-discord-make-the-controversial-decision-to-shut-down-ro-cleaner/ |url-status=live |archive-url=https://web.archive.org/web/20250425034609if_/https://pupuweb.com/why-did-discord-make-the-controversial-decision-to-shut-down-ro-cleaner/ |archive-date=25 Apr 2025 |access-date=25 Apr 2025 |work=Pupuweb}}</ref>  [https://www.youtube.com/watch?v=XJD9MQLaQ-g No Text To Speech's video] explains this incident with more details on YouTube.
* Discrimination concerns
* Mental health and emotional impact


The FTC concluded that Discord's data practices created unacceptable risks for users, particularly minors, and called for significant reforms to the platform's privacy protection measures<ref>Tolentino, Daysia (September 19, 2024). [https://www.nbcnews.com/tech/security/social-media-companies-engaged-vast-surveillance-ftc-finds-calling-sta-rcna171814 "Social media companies engaged in 'vast surveillance,' FTC finds, calling status quo 'unacceptable'"]. ''NBC News''. Retrieved January 16, 2025.</ref>.
==Solution to delete an account without agreeing to the updated ToS==


==== Introduction of Forced Arbitration (Mar. 2024) ====
*Visit [https://support.discord.com/hc/en-us/articles/212500837-How-to-Delete-your-Discord-Account How to delete Discord account] and scroll to "Having Trouble Deleting Your Discord Account?" Find the link titled "Reach out to our support team". Direct link subject to user instance - http://dis.gd/support
In March 2024, Discord users were notified via email that [[Forced Arbitration|forced arbitration]] would be added to the [[Terms of Service|terms of service]] on April 15, 2024. Users could opt out by sending an 'opt-out notice' to arbitration-[email protected] within 30 days of April 15, 2024 or registration of their first account.<ref name="terms-of-service"/>


==== Child Safety Concerns (Jun. 2023) ====
*Fill out the "Submit a request" form. (A web search for "Submit a request Discord" may help users find the form. Be sure to answer the question "What can we help you with?" with "Help and Support" from the drop-down.) '''Please fill out the form using the same email address associated with your Discord account, as this process may need to be restarted if it is not.''' In the form, under "Type of question," there is an option for "Account deletion request". Proceed to fill out and submit the form with any other relevant information. An email will then be sent with further instructions, including how to proceed with account deletion, which involves responding to the email with "I confirm that I would like to delete the account associated with [user email]." '''The response must be received from the same email as the one associated with the Discord account.'''
An [[NBC News]] investigation in June 2023<ref>Goggin, Ben (June 21, 2023). [https://www.nbcnews.com/tech/social-media/discord-child-safety-social-platform-challenges-rcna89769 "Child predators are using Discord, a popular app among teens, for sextortion and abductions"]. ''NBC News''. Retrieved January 16, 2025.</ref> uncovered widespread child safety issues on Discord, revealing systematic problems with the platform's user protection measures.


35 separate cases were identified where adults were criminally charged with "kidnapping, grooming, or sexual assault" involving contacts initiated through Discord. Additionally, 165 criminal prosecutions involving the sharing of child sexual exploitation material on the platform were documented.
==Solution to disable forced updates on Linux==
If you're running a .deb installation of Discord, you can disable forced updates by adding "SKIP_HOST_UPDATE": true to ~/.config/discord/settings.json.<ref>{{Cite web |last=Pardomuan |first=Patar Isac |date=2025-04-26 |title=How I Bypassed Discord’s Forced Update on Linux |url=https://medium.com/@patarisac/how-i-bypassed-discords-forced-update-on-linux-2bbc39b5949c |url-status=live |access-date=2026-02-20 |website=Medium |archive-url=http://web.archive.org/web/20251004041109/https://medium.com/@patarisac/how-i-bypassed-discords-forced-update-on-linux-2bbc39b5949c |archive-date=4 Oct 2025}}</ref>


Discord stated they had increased safety measures, including:
==Consumer friendly alternatives==
* Enhanced age verification systems
* Improved automated detection tools
* Increased moderation staff


Despite these measures, investigations showed continuing vulnerabilities in Discord's youth protection systems<ref>Winston, Ali (March 15, 2024). [https://web.archive.org/web/20250101094320/https://www.wired.com/story/764-com-child-predator-network/ "There Are Dark Corners of the Internet. Then There's 764"]. ''WIRED''. Archived from the original on January 1, 2025. Retrieved January 16, 2025.</ref>.
*[https://stoat.chat/ Stoat] [https://github.com/stoatchat Stoat's GitHub]
*[https://www.rootapp.com/ Root]


==== Fined for GDPR Violations (Nov. 2022) ====
[[File:Discord Vague Infringement example.png|thumb|An example of how Discord handles its moderation from a user's perspective.]]
In November 2022, France's privacy regulator [[CNIL]] imposed an €800,000 fine on Discord for multiple GDPR violations<ref>Brunoli, Joseph (November 18, 2022). [https://www.techzine.eu/news/privacy-compliance/94722/france-fines-discord-e800000-for-privacy-infractions/ "France fines Discord €800,000 for privacy infractions"]. ''Techzine Europe''. Retrieved January 16, 2025.</ref> that demonstrated systematic privacy protection failures:
* Background Process Violation: The application continued running in the background after users attempted to close it, collecting data without user awareness or consent.
* Voice Chat Privacy Issue: The platform failed to properly disconnect users from voice chats after session termination, potentially exposing private communications.
* Security Standards Violation: Discord allowed users to create passwords with as few as six characters, falling below accepted security standards for protecting user accounts.
* Data Protection Failures: The investigation revealed broader systematic failures in Discord's approach to user privacy protection and data handling.  


== References ==
==References==
<references />
{{Reflist}}


[[Category:Product lines]][[Category:Products]][[Category:Companies]]
[[Category:Discord]]
[[Category:Forced arbitration]]
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