Amazon: Difference between revisions
m Reverted edit by 82.102.18.155 (talk) to last revision by Keith Tag: Rollback |
Added a row to the consumer impact table about delaying refunds. |
||
| Line 173: | Line 173: | ||
|Those affected have been given refunds and there haven't been any further documented cases of books being removed from readers' libraries, although user reports are still prevalent.<ref>{{Cite web |last=A |first=Georgie |date=13 Nov 2022 |title=Bought books removed by Amazon. |url=https://www.amazonforum.com/s/question/0D56Q0000ALx14HSQR/bought-books-removed-by-amazon |url-status=live |access-date=12 Aug 2025 |website=Amazon}}</ref> | |Those affected have been given refunds and there haven't been any further documented cases of books being removed from readers' libraries, although user reports are still prevalent.<ref>{{Cite web |last=A |first=Georgie |date=13 Nov 2022 |title=Bought books removed by Amazon. |url=https://www.amazonforum.com/s/question/0D56Q0000ALx14HSQR/bought-books-removed-by-amazon |url-status=live |access-date=12 Aug 2025 |website=Amazon}}</ref> | ||
|[https://archive.nytimes.com/www.nytimes.com/2009/07/18/technology/companies/18amazon.html Amazon Erases Orwell Books From Kindle] | |[https://archive.nytimes.com/www.nytimes.com/2009/07/18/technology/companies/18amazon.html Amazon Erases Orwell Books From Kindle] | ||
| | |||
|- | |||
|Amazon purposely delays assisting customers with lost packages | |||
|2025 | |||
|Amazon has been found delaying assistance to customers who contact customer service to report issues with a order (i.e., a missing package). Amazon states they are unable to take any action until a certain date, delaying the resolution process further in hopes the customer will not contact them again to request a refund. | |||
|Unknown | |||
| | |||
| | | | ||
|} | |} | ||