Milwaukee battery drm: Difference between revisions
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==Consumer impact== | ==Consumer impact== | ||
Consumers have expressed concern that undisclosed logging could void warranties for circumstances outside of their control, such as environmental heat exposure. Community projects have since published open-source tools that allow end users to read diagnostic registers from Milwaukee batteries, giving them access to the same information the manufacturer uses internally.<ref>{{cite web |url=https://github.com/m18battery/diagnostics |title=Milwaukee M18 Battery Diagnostics Project |website=GitHub |date=2024-08-20 |access-date=2025-09-14 |archive-url=https://web.archive.org/web/20240718105511/https://github.com/m18battery/diagnostics |archive-date=2024-07-18}}</ref> The "M18 HD12" battery series from Milwaukee currently has a 2.1/5 stars score from 522 reviews [https://www.milwaukeetool.com/Products/Batteries-and-Chargers/M18-Batteries-and-Chargers/48-11-1812 on their own website], and the "M12 XC6" battery has a 1.7/5 stars score from 321 reviews | Consumers have expressed concern that undisclosed logging could void warranties for circumstances outside of their control, such as environmental heat exposure. Community projects have since published open-source tools that allow end users to read diagnostic registers from Milwaukee batteries, giving them access to the same information the manufacturer uses internally.<ref>{{cite web |url=https://github.com/m18battery/diagnostics |title=Milwaukee M18 Battery Diagnostics Project |website=GitHub |date=2024-08-20 |access-date=2025-09-14 |archive-url=https://web.archive.org/web/20240718105511/https://github.com/m18battery/diagnostics |archive-date=2024-07-18}}</ref> The "M18 HD12" battery series from Milwaukee currently has a 2.1/5 stars score from 522 reviews [https://www.milwaukeetool.com/Products/Batteries-and-Chargers/M18-Batteries-and-Chargers/48-11-1812 on their own website], and the "M12 XC6" battery has a 1.7/5 stars score from 321 reviews on their own website and the company's [https://www.trustpilot.com/review/www.milwaukeetool.com Trustpilot reviews] currently sit at 1.6/5 stars for their entire product line and after-sales service, with many consumer complaints that warranty claims on Milwaukee batteries have been denied, even though their batteries were still within the warranty period. Presumably, Milwaukee is downloading the usage logs from consumer's batteries and looking for any possible data-set to deny a warranty claim.<ref name="TSYT" /> | ||
==Industry comparison== | ==Industry comparison== |