Consumer Rights Wiki

Fisher price smart app: Difference between revisions

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Created page with "{{IncidentCargo |StartDate=2025-10-01 |Status=Active |ArticleType=Service |Type=Planned Obsolescence |Description=The app to control the lamp using Bluetooth stopped working. https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I..."
 
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https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B
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==Background==
==Background==
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[[File:Fisher-Price Smart Connect discontinuation popup.png|right|thumb]]
 
'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651|title=Smart Connect App|work=Mattel|access-date=2025-09-19}}</ref>, has been discontinued since August 2025<ref>{{Cite web|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/|title=Fisher price smart connect app PSA |work=Reddit|author=u/oohliviaa|date=2025-04-03|access-date=2025-09-19}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 |work=Amazon|access-date=2025-09-19}}</ref>
==[Incident]==
{{Ph-I-I}}


===[Company]'s response===
===[Company]'s response===
{{Ph-I-ComR}}
{{Ph-I-ComR}}


==Consumer response==
Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button] 


==Lawsuit==
[https://www.reddit.com/r/Eltern/s/ODu3aIUpP0]
{{Ph-I-L}}
 
 
==Consumer response==
{{Ph-I-ConR}}


[https://www.reddit.com/r/toddlers/s/bHJqKmYgA1]


==References==
==References==
{{reflist}}
{{Reflist}}


{{Ph-I-C}}
==External links==
*[https://web.archive.org/web/20230328164445/https://shop.mattel.com/collections/smart-connect Official website (archived)]
[[Category:Fisher-Price]]
Retrieved from "https://consumerrights.wiki/Fisher_price_smart_app"