Logitech Harmony: Difference between revisions

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Logitech Harmony was a line of programmable universal ~~remotes~~. ~~They~~ let users use them to control sound bars and other IR control devices~~. Later~~ models ~~included~~ a hub and a smartphone app. In 2021, Logitech stopped producing new remotes but announced that users ~~will~~ still be able to make changes to the remote they purchased.

{{ProductLineCargo

|ArticleType=Product

|Category=Universal remote controls

|Company=Logitech

|Description=

|InProduction=No

|Logo=

|ReleaseYear=2001

|Website=https://www.myharmony.com/en-us/

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Logitech Harmony was a line of programmable universal remote controls. The Harmony brand was initially produced by Canadian company Easy Zapper in 2001, but was later purchased by [[Logitech]] in May 2004.

The product let users use them to control sound bars and other infrared (IR) control devices, with later models including a hub and a smartphone app. In 2021, Logitech stopped producing new remotes but announced that users would still be able to make changes to the remote they purchased.

==Consumer impact summary==

==Logitech Harmony discontinuation==

On March 2025, Logitech announced that they ~~will~~ drop support for the older models of the Harmony remote that ~~uses~~ the Harmony Remote software, making them unable to be reprogrammed. ~~On '''May 28,~~ 2025~~,''' this change still affects a lot of users that are still unaware of this change~~.

In March 2025, Logitech announced that they would drop support for the older models of the Harmony remote that used the Harmony Remote software, making them unable to be reprogrammed.<ref>{{Cite web |last=Patterson |first=Ben |title=Logitech is dropping support for its oldest Harmony remotes |url=https://www.pcworld.com/article/2651033/logitech-is-dropping-support-for-its-oldest-harmony-remotes.html |website=PCWorld |date=27 Mar 2025 |access-date=2 Nov 2025 |url-status=live |archive-url=https://web.archive.org/web/20250327175640/https://www.pcworld.com/article/2651033/logitech-is-dropping-support-for-its-oldest-harmony-remotes.html |archive-date=27 Mar 2025}}</ref>

===Logitech's response<ref>{{cite web |last= |first= |date= |title=Important Notice: Logitech Harmony Remote Software – End of Support Notification |url=https://support.myharmony.com/en-us/download#harmonyRemote7x |access-date= |website=}}</ref>===

In the discontinuation notes, Logitech stated the following:

On the discontinuation notes, Logitech ~~said this~~:

~~“After~~ careful consideration, and more than 10 years of dedicated support, we have made the difficult decision to discontinue support for our Harmony First Generation Remote devices~~,” the notice reads~~. ~~“As~~ technology continues to evolve, we recognize the challenges in maintaining our services to the standards we strive for.”

<blockquote>After careful consideration, and more than 10 years of dedicated support, we have made the difficult decision to discontinue support for our Harmony First Generation Remote devices. As technology continues to evolve, we recognize the challenges in maintaining our services to the standards we strive for.<br /><br />

Effective May 28th, 2025, users will no longer be able to create new accounts or access existing accounts for programming, updating, or reconfiguring the following list of Harmony remotes.<ref>{{Cite web |author= |date= |title=Important Notice: Logitech Harmony Remote Software – End of Support Notification |url=https://support.myharmony.com/en-us/download#harmonyRemote7x |access-date=2 Nov 2025 |website=MyHarmony |url-status=live |archive-url=https://web.archive.org/web/20250612203549/https://support.myharmony.com/en-us/download#harmonyRemote7x |archive-date=12 Jun 2025}}</ref></blockquote>

==Consumer response==

Customers were understanding of this change since the remote was between 15-25 years old, but were still disappointed that Logitech did not add an option to make local changes.

Customers were understanding of this change since the remote was between 15-25 years old, but were still disappointed that Logitech did not add an option to make local changes.{{CitationNeeded}}

Some customers are accidentally buying the older models on the second hand market, and therefore buying an unusable remote.{{CitationNeeded}}

~~Some customers are accidentally buying the older models on the second hand market, and therefore buying an unusable remote.~~

==References==

{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.

~~The "Incidents" category is not needed.}}~~

[[Category:Logitech]]

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 {{StubNotice}}
-Logitech Harmony was a line of programmable universal remotes. They let users use them to control sound bars and other IR control devices. Later models included a hub and a smartphone app. In 2021, Logitech stopped producing new remotes but announced that users will still be able to make changes to the remote they purchased.
+{{ProductLineCargo
+|ArticleType=Product
+|Category=Universal remote controls
+|Company=Logitech
+|Description=
+|InProduction=No
+|Logo=
+|ReleaseYear=2001
+|Website=https://www.myharmony.com/en-us/
+}}
+Logitech Harmony was a line of programmable universal remote controls. The Harmony brand was initially produced by Canadian company Easy Zapper in 2001, but was later purchased by [[Logitech]] in May 2004.
+The product let users use them to control sound bars and other infrared (IR) control devices, with later models including a hub and a smartphone app. In 2021, Logitech stopped producing new remotes but announced that users would still be able to make changes to the remote they purchased.
+==Consumer impact summary==
+{{Ph-C-CIS}}
 ==Logitech Harmony discontinuation==
-On March 2025, Logitech announced that they will drop support for the older models of the Harmony remote that uses the Harmony Remote software, making them unable to be reprogrammed. On '''May 28, 2025,''' this change still affects a lot of users that are still unaware of this change.
+In March 2025, Logitech announced that they would drop support for the older models of the Harmony remote that used the Harmony Remote software, making them unable to be reprogrammed.<ref>{{Cite web |last=Patterson |first=Ben |title=Logitech is dropping support for its oldest Harmony remotes |url=https://www.pcworld.com/article/2651033/logitech-is-dropping-support-for-its-oldest-harmony-remotes.html |website=PCWorld |date=27 Mar 2025 |access-date=2 Nov 2025 |url-status=live |archive-url=https://web.archive.org/web/20250327175640/https://www.pcworld.com/article/2651033/logitech-is-dropping-support-for-its-oldest-harmony-remotes.html |archive-date=27 Mar 2025}}</ref>
-===Logitech's response<ref>{{cite web |last= |first= |date= |title=Important Notice: Logitech Harmony Remote Software – End of Support Notification |url=https://support.myharmony.com/en-us/download#harmonyRemote7x |access-date= |website=}}</ref>===
+In the discontinuation notes, Logitech stated the following:
-On the discontinuation notes, Logitech said this:
-“After careful consideration, and more than 10 years of dedicated support, we have made the difficult decision to discontinue support for our Harmony First Generation Remote devices,” the notice reads. “As technology continues to evolve, we recognize the challenges in maintaining our services to the standards we strive for.”
+<blockquote>After careful consideration, and more than 10 years of dedicated support, we have made the difficult decision to discontinue support for our Harmony First Generation Remote devices. As technology continues to evolve, we recognize the challenges in maintaining our services to the standards we strive for.<br /><br />
+Effective May 28th, 2025, users will no longer be able to create new accounts or access existing accounts for programming, updating, or reconfiguring the following list of Harmony remotes.<ref>{{Cite web |author= |date= |title=Important Notice: Logitech Harmony Remote Software – End of Support Notification |url=https://support.myharmony.com/en-us/download#harmonyRemote7x |access-date=2 Nov 2025 |website=MyHarmony |url-status=live |archive-url=https://web.archive.org/web/20250612203549/https://support.myharmony.com/en-us/download#harmonyRemote7x |archive-date=12 Jun 2025}}</ref></blockquote>
 ==Consumer response==
-Customers were understanding of this change since the remote was between 15-25 years old, but were still disappointed that Logitech did not add an option to make local changes.
+Customers were understanding of this change since the remote was between 15-25 years old, but were still disappointed that Logitech did not add an option to make local changes.{{CitationNeeded}}
+Some customers are accidentally buying the older models on the second hand market, and therefore buying an unusable remote.{{CitationNeeded}}
-Some customers are accidentally buying the older models on the second hand market, and therefore buying an unusable remote.
 ==References==
-{{reflist}}
+{{Reflist}}
-{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.
-The "Incidents" category is not needed.}}
 [[Category:Logitech]]