Talk:Walmart's Onn devices bricked after update: Difference between revisions

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==Question==
==Question==
@[[User:Beanie Bo|Beanie Bo]] Hello! I would like to know the lines in the article that sound one sided or aggressive (not including the consumer response section), as I feel my attempt to show the full picture of the incident was alright with the amount of sources available (and the fact I never used an Onn device before). Let me know when you have the time! [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 02:54, 20 September 2025 (UTC)
@[[User:Beanie Bo|Beanie Bo]] Hello! I would like to know the lines in the article that sound one sided or aggressive (not including the consumer response section), as I feel my attempt to show the full picture of the incident was alright with the amount of sources available (and the fact I never used an Onn device before). Let me know when you have the time! [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 02:54, 20 September 2025 (UTC)


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::No worries regarding the tone warning. Though I wouldn’t say it was the  word of a single sales associate, as the quote mentions they contacted the after-sales division of Walmart before making a response, and as a direct quote I think the wiki should display it at face value. Not everyone is going to have the tone of a Harvard professor unfortunately, but it is important to document what others familiar in the streaming device space have to say about it. I have found [https://youtu.be/jvOXCBdrilM another review] of someone using the Onn before and after the update, so I’ll also add that to the consumer response section this week. [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 22:14, 21 September 2025 (UTC)
::No worries regarding the tone warning. Though I wouldn’t say it was the  word of a single sales associate, as the quote mentions they contacted the after-sales division of Walmart before making a response, and as a direct quote I think the wiki should display it at face value. Not everyone is going to have the tone of a Harvard professor unfortunately, but it is important to document what others familiar in the streaming device space have to say about it. I have found [https://youtu.be/jvOXCBdrilM another review] of someone using the Onn before and after the update, so I’ll also add that to the consumer response section this week. [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 22:14, 21 September 2025 (UTC)
:::That's fair. Sounds good then! Thanks for the clarification [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 11:33, 22 September 2025 (UTC)
:::That's fair. Sounds good then! Thanks for the clarification [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 11:33, 22 September 2025 (UTC)
::::Of course! [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 13:10, 22 September 2025 (UTC)
==Canadian update==
Canadian update - After having to perform a factory reset on the Onn box, which was purchased legally in Canada from Walmart, it could no longer be set up, it was blocked from use in Canada. When I called Walmart I could not get past the AI chat bot and thus could not get any help. A VPN with a USA IP address was needed to trick the unit into believing it was in the United States and I was able to get the unit working again. {{Unsigned|204.112.184.18|08:10, 10 May 2026 (UTC)}}