Itron: Difference between revisions

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==Incidents==

~~{{Ph~~-~~C-Inc}}~~

===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===

The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.

As an article from the International Energy Agency (IEA) states:

There is a possibility that data from Itron's end users has already been leaked. As an article from the International Energy Agency (IEA) states:

<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live

"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref>

|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote>

~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].~~

===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===

~~{{Main|link to the main CR Wiki article}}~~

NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref>

NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers ~~chose~~ to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future.{{~~Hatnote~~|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}

~~The expected completion date~~ of the smart meter ~~installation is sometime~~ 2025.

===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===

CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.

<ref>{{Cite web |title=Smart Meter Opt Out |url=https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out |access-date=September 28, 2025 |website=centerpointenergy}}</ref>

~~===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===~~

~~CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.~~

{| class="wikitable"

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|$40

|}

~~{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}~~

===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===

<!-- Hidden

-->

Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee.<ref>{{Cite web |title=Smart Meter FAQs - SCE |url=https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs |access-date=September 28, 2025 |website=SCE}}</ref>

===FirstEnergy Corp. requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===

<!-- Hidden

-->

FirstEnergy Corp. is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter there is an up-front $44.46 charge to exchange the smart meter for a digital non-communicating meter, and a $15.00 monthly meter reading fee. Some customers can avoid the one-time meter exchange fee of $44.46 by choosing to have just have the transmitter in the AMI meter disabled, though the monthly meter reading charge of $15.00 still applies.

<ref>{{Cite web |title=Opt-Out Option |url= https://www.firstenergycorp.com/help/smart-meters/nj-smartmeter/nj-opt-out.html |access-date= September 28, 2025 |website=FirstEnergy Corp.}}</ref>

==Products==

{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''

*Electricity Meters + Modules and Smart Electricity meters

*Cellular Module

**Cellular Module

*CENTRON

**CENTRON

*CENTRON II

**CENTRON II

*CENTRON Polyphase

**CENTRON Polyphase

*CENTRON Polyphase III Advanced CP3SLV

**CENTRON Polyphase III Advanced CP3SLV

*CENTRON Polyphase R400

**CENTRON Polyphase R400

*CENTRON R400

**CENTRON R400

*CENTRON R450 Advanced Meter

**CENTRON R450 Advanced Meter

*FDM Workorders

**FDM Workorders

*Firmware Upgrader (FWU)

**Firmware Upgrader (FWU)

*Gen5 CENTRON II

**Gen5 CENTRON II

*Gen5 Riva Meter

**Gen5 Riva Meter

*Gen5 Riva Polyphase Electric Meter

**Gen5 Riva Polyphase Electric Meter

*Itron Mobile Radio (IMR)

**Itron Mobile Radio (IMR)

*Meter Program Configurator (MPC)

**Meter Program Configurator (MPC)

*OpenWay CENTRON

**OpenWay CENTRON

*OpenWay CENTRON Cellular LTE-M

**OpenWay CENTRON Cellular LTE-M

*OpenWay CENTRON Polyphase Meter

**OpenWay CENTRON Polyphase Meter

*OpenWay Riva CENTRON Meter

**OpenWay Riva CENTRON Meter

*OpenWay Riva CENTRON Polyphase Meter

**OpenWay Riva CENTRON Polyphase Meter

*PC-PRO+ Advanced

**PC-PRO+ Advanced

*SENTINEL

**SENTINEL

*Solar Meter

**Solar Meter

==See also==

*[[Smart meter]]

@@ Line 24: / Line 24: @@
 ==Incidents==
-{{Ph-C-Inc}}
+===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===
+The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter,  or inform customers of the third party smart meter companies' privacy policy.
-As an article from the International Energy Agency (IEA) states:
+There is a possibility that data from Itron's end users has already been leaked. As an article from the International Energy Agency (IEA) states:
+<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live
-"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref>
+|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote>
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 ===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===
-{{Main|link to the main CR Wiki article}}
+NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref>
-NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}
-The expected completion date of the smart meter installation is sometime 2025.
+===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===
+CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.
+<ref>{{Cite web |title=Smart Meter Opt Out |url=https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out |access-date=September 28, 2025 |website=centerpointenergy}}</ref>
-===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===
-CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.
 {| class="wikitable"
 |+
@@ Line 64: / Line 61: @@
 |$40
 |}
-{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}
+===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===
+<!-- Hidden
+{{Main|link to the main CR Wiki article}}
+-->
+Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee.<ref>{{Cite web |title=Smart Meter FAQs - SCE |url=https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs |access-date=September 28, 2025 |website=SCE}}</ref>
+===FirstEnergy Corp. requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===
+<!-- Hidden
+{{Main|link to the main CR Wiki article}}
+-->
+FirstEnergy Corp. is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter there is an up-front $44.46 charge to exchange the smart meter for a digital non-communicating meter, and a $15.00 monthly meter reading fee. Some customers can avoid the one-time meter exchange fee of $44.46 by choosing to have just have the transmitter in the AMI meter disabled, though the monthly meter reading charge of $15.00 still applies.
+<ref>{{Cite web |title=Opt-Out Option  |url= https://www.firstenergycorp.com/help/smart-meters/nj-smartmeter/nj-opt-out.html |access-date= September 28, 2025 |website=FirstEnergy Corp.}}</ref>
 ==Products==
-{{Ph-C-P}}
+{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''
-*Electricity Meters + Modules and Smart Electricity meters
+*Cellular Module
-**Cellular Module
+*CENTRON
-**CENTRON
+*CENTRON II
-**CENTRON II
+*CENTRON Polyphase
-**CENTRON Polyphase
+*CENTRON Polyphase III Advanced CP3SLV
-**CENTRON Polyphase III Advanced CP3SLV
+*CENTRON Polyphase R400
-**CENTRON Polyphase R400
+*CENTRON R400
-**CENTRON R400
+*CENTRON R450 Advanced Meter
-**CENTRON R450 Advanced Meter
+*FDM Workorders
-**FDM Workorders
+*Firmware Upgrader (FWU)
-**Firmware Upgrader (FWU)
+*Gen5 CENTRON II
-**Gen5 CENTRON II
+*Gen5 Riva Meter
-**Gen5 Riva Meter
+*Gen5 Riva Polyphase Electric Meter
-**Gen5 Riva Polyphase Electric Meter
+*Itron Mobile Radio (IMR)
-**Itron Mobile Radio (IMR)
+*Meter Program Configurator (MPC)
-**Meter Program Configurator (MPC)
+*OpenWay CENTRON
-**OpenWay CENTRON
+*OpenWay CENTRON Cellular LTE-M
-**OpenWay CENTRON Cellular LTE-M
+*OpenWay CENTRON Polyphase Meter
-**OpenWay CENTRON Polyphase Meter
+*OpenWay Riva CENTRON Meter
-**OpenWay Riva CENTRON Meter
+*OpenWay Riva CENTRON Polyphase Meter
-**OpenWay Riva CENTRON Polyphase Meter
+*PC-PRO+ Advanced
-**PC-PRO+ Advanced
+*SENTINEL
-**SENTINEL
+*Solar Meter
-**Solar Meter
 ==See also==
 *[[Smart meter]]