Microsoft: Difference between revisions
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==Consumer impact summary== | ==Consumer impact summary== | ||
Microsoft has engaged in significant anti-consumer and anti-competitive practices, often leading to lawsuits in relating to allegations of monopolistic behavior. Such lawsuits have featured Microsoft's practices of bundling Internet Explorer (and later, the Edge browser) with the Windows operating system, signing exclusive deals with original equipment manufacturers (OEM) to stifle competition, using [[wikipedia:Embrace,_extend,_and_extinguish|"embrace, extend, extinguish"]] tactics to eliminate competitors, and other incidents. Microsoft was also featured within the [[wikipedia:2010s_global_surveillance_disclosures|Snowden leaks]] as being engaged in mass surveillance through the PRISM program<ref name=":1">{{Cite web |date=July 11, 2011 |title=Snowden Reveals Microsoft PRISM Cooperation: Helped NSA Decrypt Emails, Chats, Skype Conversations |url=https://www.ibtimes.com/snowden-reveals-microsoft-prism-cooperation-helped-nsa-decrypt-emails-chats-skype-conversations |url-status=live |archive-url=https://web.archive.org/web/20250701125316/https://www.ibtimes.com/snowden-reveals-microsoft-prism-cooperation-helped-nsa-decrypt-emails-chats-skype-conversations |archive-date=2025-07-01 |access-date=2025-08-18 |website=International Business Times}}</ref> and | Microsoft has engaged in significant anti-consumer and anti-competitive practices, often leading to lawsuits in relating to allegations of monopolistic behavior. Such lawsuits have featured Microsoft's practices of bundling Internet Explorer (and later, the Edge browser) with the Windows operating system, signing exclusive deals with original equipment manufacturers (OEM) to stifle competition, using [[wikipedia:Embrace,_extend,_and_extinguish|"embrace, extend, extinguish"]] tactics to eliminate competitors, and other incidents. Microsoft was also featured within the [[wikipedia:2010s_global_surveillance_disclosures|Snowden leaks]] as being engaged in mass surveillance through the PRISM program<ref name=":1">{{Cite web |date=July 11, 2011 |title=Snowden Reveals Microsoft PRISM Cooperation: Helped NSA Decrypt Emails, Chats, Skype Conversations |url=https://www.ibtimes.com/snowden-reveals-microsoft-prism-cooperation-helped-nsa-decrypt-emails-chats-skype-conversations |url-status=live |archive-url=https://web.archive.org/web/20250701125316/https://www.ibtimes.com/snowden-reveals-microsoft-prism-cooperation-helped-nsa-decrypt-emails-chats-skype-conversations |archive-date=2025-07-01 |access-date=2025-08-18 |website=International Business Times}}</ref> and has been reported on for removing content from Bing to appease the Chinese government<ref>{{Cite web |last=Nicholas |first=Kristof |date=2009-11-20 |title=Boycott Microsoft Bing |url=http://kristof.blogs.nytimes.com/2009/11/20/boycott-microsoft-bing/ |url-status=dead |archive-url=https://web.archive.org/web/20091123194315/http://kristof.blogs.nytimes.com/2009/11/20/boycott-microsoft-bing/ |archive-date=2009-11-23 |access-date=2025-08-18 |website=The New York Times}}</ref>. | ||
==Anti-competitive lawsuits== | ==Anti-competitive lawsuits== | ||
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==Windows 10<!-- Reluctant to add this one unless we have more reports of this online, but I did find some microsoft support articles that mention Factory Resets happening with windows updates: https://learn.microsoft.com/en-us/answers/questions/216587/why-a-factory-reset-without-my-permission-during-a -->== | ==Windows 10<!-- Reluctant to add this one unless we have more reports of this online, but I did find some microsoft support articles that mention Factory Resets happening with windows updates: https://learn.microsoft.com/en-us/answers/questions/216587/why-a-factory-reset-without-my-permission-during-a -->== | ||
====Extended Security Updates (ESU) Program==== | |||
In response to the criticisms aimed at the hardware requirements associated with Windows 11, Microsoft has opted to provide consumers with the option to take advantage of their Windows 10 ESU program. The Windows 10 ESU program will allow users to continue receiving security updates for 1 year, but not without a cost (unless you live in the EU <ref>{{Cite web |last=Bowden |first=Zac |date=2025-09-25 |title=Microsoft outlines requirements for its free Windows 10 EOL extended support program in Europe — Microsoft account check-in every 60 days, or have access revoked |url=https://www.windowscentral.com/microsoft/windows-10/windows-10-free-esu-eea-requirements-revealed-microsoft-account-60-days |url-status=live |archive-url=https://web.archive.org/web/20250929125619/https://www.windowscentral.com/microsoft/windows-10/windows-10-free-esu-eea-requirements-revealed-microsoft-account-60-days |archive-date=2025-09-29 |access-date=2025-10-06 |website=Windows Central}}</ref>). | |||
For those outside of the EU, the cost associated with entering the Windows 10 ESU is one of the following: | |||
*Enable Windows Backup to sync device settings to your attached Microsoft Account. | |||
*Redeem 1,000 Microsoft Rewards points. | |||
*One-time $30 (or equivalent) payment. | |||
Source for Windows 10 ESU cost options: https://www.microsoft.com/en-us/windows/extended-security-updates | |||
====Forced Updates==== | ====Forced Updates==== | ||
Beginning with [[Windows|''Windows'' ''10'']], end users can no longer selectively choose updates. Instead, updates are automatically scheduled when a computer is inactive or before the system is shut down.<ref>[https://www.crn.com/news/applications-os/300077576/did-microsoft-just-backtrack-on-forced-updates-for-windows-10 "Did Microsoft Just Backtrack On Forced Updates For Windows 10?"] - crn.com - accessed 2025-01-29</ref> This has also led to some systems being rendered unusable because of bugged updates that cannot be avoided.<ref>[https://www.tomsguide.com/news/windows-10-update-is-bricking-pcs-uninstall-this-right-now "Windows 10 update is 'breaking' PCs — what to do now"] - tomsguide.com - accessed 2025-01-29</ref><ref>[https://answers.microsoft.com/en-us/windows/forum/all/windows-update-bricked-my-bios-thought-to-be/a1f0ebc7-d20d-459f-9956-72a3f98ca432 "Windows update bricked my bios ?? Thought to be impossible ?"] - answers.microsoft.com - accessed 2025-01-29 </ref> Some users have resorted to disabling updates in ''Windows registry editor'',<ref>[https://www.minitool.com/backup-tips/how-to-stop-win10-update.html "How to Stop Windows 10 Update Permanently – 7 Ways"] - minitool.com - accessed 2025-01-29 | Beginning with [[Windows|''Windows'' ''10'']], end users can no longer selectively choose updates. Instead, updates are automatically scheduled when a computer is inactive or before the system is shut down.<ref>[https://www.crn.com/news/applications-os/300077576/did-microsoft-just-backtrack-on-forced-updates-for-windows-10 "Did Microsoft Just Backtrack On Forced Updates For Windows 10?"] - crn.com - accessed 2025-01-29</ref> This has also led to some systems being rendered unusable because of bugged updates that cannot be avoided.<ref>[https://www.tomsguide.com/news/windows-10-update-is-bricking-pcs-uninstall-this-right-now "Windows 10 update is 'breaking' PCs — what to do now"] - tomsguide.com - accessed 2025-01-29</ref><ref>[https://answers.microsoft.com/en-us/windows/forum/all/windows-update-bricked-my-bios-thought-to-be/a1f0ebc7-d20d-459f-9956-72a3f98ca432 "Windows update bricked my bios ?? Thought to be impossible ?"] - answers.microsoft.com - accessed 2025-01-29 </ref> Some users have resorted to disabling updates in ''Windows registry editor'',<ref>[https://www.minitool.com/backup-tips/how-to-stop-win10-update.html "How to Stop Windows 10 Update Permanently – 7 Ways"] - minitool.com - accessed 2025-01-29 | ||
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====Pressuring users into using Edge (2020-?)==== | ====Pressuring users into using Edge (2020-?)==== | ||
In 2020, users for [[Windows|Windows 10]] faced repeated harassment from Edge to use this browser instead of the user's chosen default browser.<ref>{{Cite web |last=Hollister |first=Sean |date=2020-07-02 |title=Microsoft just sank to a new low by shoving Edge down our throats |url=https://www.theverge.com/21310611/microsoft-edge-browser-forced-update-chromium-editorial |url-status=live |archive-url=https://web.archive.org/web/20200702205823/https://www.theverge.com/21310611/microsoft-edge-browser-forced-update-chromium-editorial |archive-date=2020-07-02 |access-date=2025-08-22 |website=The Verge}}</ref> Some examples included the browser opening on startup, the browser being forced into full screen, being incapable of closing the browser until the user acknowledges the pop-up, and the browser pinning itself to the taskbar{{Citation needed}} | In 2020, users for [[Windows|Windows 10]] faced repeated harassment from Edge to use this browser instead of the user's chosen default browser.<ref>{{Cite web |last=Hollister |first=Sean |date=2020-07-02 |title=Microsoft just sank to a new low by shoving Edge down our throats |url=https://www.theverge.com/21310611/microsoft-edge-browser-forced-update-chromium-editorial |url-status=live |archive-url=https://web.archive.org/web/20200702205823/https://www.theverge.com/21310611/microsoft-edge-browser-forced-update-chromium-editorial |archive-date=2020-07-02 |access-date=2025-08-22 |website=The Verge}}</ref> Some examples included the browser opening on startup, the browser being forced into full screen, being incapable of closing the browser until the user acknowledges the pop-up, and the browser pinning itself to the taskbar.{{Citation needed}} | ||
====Removal of ''365'' features to push ''Copilot (2025)''==== | ====Removal of ''365'' features to push ''Copilot (2025)''==== | ||
Eliminated key search features in ''365'', forcing users to pay $30/month for ''Copilot'' access, sparking backlash from businesses and educators{{Citation needed}} | Eliminated key search features in ''365'', forcing users to pay $30/month for ''Copilot'' access, sparking backlash from businesses and educators.{{Citation needed}} The FTC and DOJ are reportedly investigating, with Elon Musk alleging antitrust violations in its ''OpenAI'' partnership.{{Citation needed}} | ||
====Increasing the difficulty to switch default browsers (2021 - Present)==== | ====Increasing the difficulty to switch default browsers (2021 - Present)==== | ||
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Starting with Windows 11, version 24H2, [[wikipedia:WordPad|WordPad]], a word processor included with every version of Windows since [[wikipedia:Windows_95|Windows 95]] was removed and would not be included with future clean installations. Microsoft recommended users to use [[wikipedia:Microsoft_Word|Microsoft Word]] for rich text documents like .doc and .rtf, and [[wikipedia:Windows_Notepad|Windows Notepad]] for plain text documents like .txt. Microsoft Word is included with Microsoft 365 for $69.99 a year, or with Office 2024 with a one-time purchase of $149.99.<ref>{{Cite web |date=Oct 4, 2024 |title=RIP: Windows 11 Update Officially Removes WordPad |url=https://www.pcmag.com/news/rip-windows-11-update-officially-removes-wordpad |access-date=2025-09-03 |website=PC Mag}}</ref> | Starting with Windows 11, version 24H2, [[wikipedia:WordPad|WordPad]], a word processor included with every version of Windows since [[wikipedia:Windows_95|Windows 95]] was removed and would not be included with future clean installations. Microsoft recommended users to use [[wikipedia:Microsoft_Word|Microsoft Word]] for rich text documents like .doc and .rtf, and [[wikipedia:Windows_Notepad|Windows Notepad]] for plain text documents like .txt. Microsoft Word is included with Microsoft 365 for $69.99 a year, or with Office 2024 with a one-time purchase of $149.99.<ref>{{Cite web |date=Oct 4, 2024 |title=RIP: Windows 11 Update Officially Removes WordPad |url=https://www.pcmag.com/news/rip-windows-11-update-officially-removes-wordpad |access-date=2025-09-03 |website=PC Mag}}</ref> | ||
=== | ===Dark patterns when installing Windows<!-- Tone, and needs sources May be deleted, see discuss tab for details -->=== | ||
[[File:MSInstall.png|thumb|An image of a Windows 10 installation, to illustrate the effort required to make an account unattached to a Microsoft account.]] | [[File:MSInstall.png|thumb|An image of a Windows 10 installation, to illustrate the effort required to make an account unattached to a Microsoft account.]] | ||
Numerous [[dark patterns]] have been implemented in the form of vague language and a confusing user interface, which hides the option to create an account without a Microsoft account under sub-menus and small text. | Numerous [[dark patterns]] have been implemented in the form of vague language and a confusing user interface, which hides the option to create an account without a Microsoft account under sub-menus and small text. This implementation, first launched under Windows 10 in 2015, continues into the [[Windows 11]] installation process. In March 2025, Microsoft announced that the creation of a Microsoft account would be mandatory when downloading Windows 11, claiming that the decision would tighten security and streamline the user experience.<ref>{{Cite web |date=2025-03-28 |title=Windows 11 Enforces Mandatory Microsoft Account for Setup: What You Need to Know |url=https://windowsforum.com/threads/windows-11-enforces-mandatory-microsoft-account-for-setup-what-you-need-to-know.358519/ |url-status=live |access-date=2025-10-05 |website=Windows Forum}}</ref> | ||
===Removal of games=== | ===Removal of games=== | ||
In early September 2016, Microsoft shut down ''Xbox Live Indie Games'',<ref>[https://www.polygon.com/2015/9/9/9297959/xbox-live-indie-games-shutting-down "After seven years, Xbox Live Indie Games is closing down for good"] - polygon.com - accessed 2025-01-29</ref> and in late July 2024, Microsoft shut down its storefront for ''[[Xbox|Xbox 360]]'' games.<ref>[https://news.xbox.com/en-us/2023/08/17/xbox-360-store-will-close-july-2024/ "The Xbox 360 Store Will Close July 2024, But You Can Keep Playing Your Favorite Games"] - news.xbox.com - accessed 2025-01-29</ref> These shutdowns have made it impossible to obtain new copies of, or in some cases, | In early September 2016, Microsoft shut down ''Xbox Live Indie Games'',<ref>[https://www.polygon.com/2015/9/9/9297959/xbox-live-indie-games-shutting-down "After seven years, Xbox Live Indie Games is closing down for good"] - polygon.com - accessed 2025-01-29</ref> and in late July 2024, Microsoft shut down its storefront for ''[[Xbox|Xbox 360]]'' games.<ref>[https://news.xbox.com/en-us/2023/08/17/xbox-360-store-will-close-july-2024/ "The Xbox 360 Store Will Close July 2024, But You Can Keep Playing Your Favorite Games"] - news.xbox.com - accessed 2025-01-29</ref> These shutdowns have made it impossible to obtain new copies of, or in some cases, play, hundreds of games within the legacy ''[[Xbox]]'' library. | ||
==Office 365 Suite== | ==Office 365 Suite== | ||
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==See Also== | ==See Also== | ||
[[Microsoft Office 365]], an article on Microsoft's Office 365 subscription service which includes how to avoid the $30 price increase at the start. | [[Microsoft Office 365]], an article on Microsoft's Office 365 subscription service which includes how to avoid the $30 price increase at the start. | ||
Cross-platform limitations and consumer impact of [[Microsoft Authenticator]] multi-factor authentication. | |||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Microsoft]] | [[Category:Microsoft]] | ||