Microsoft Authenticator: Difference between revisions

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|Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc

|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.

}}

}}'''Microsoft Authenticator''' is a free app that secures Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.

~~{{Ph~~-C-~~Int}}~~

One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.

==Consumer-impact summary==

~~{{Ph-C-CIS}}~~

~~==Incidents==~~

~~{{Ph-C-Inc}}~~

~~This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].~~

~~===Example incident one (''date'')===~~

~~{{Main|link to the main CR Wiki article}}~~

~~Short summary of the incident (could be the same as the summary preceding the article).~~

~~===Example incident two (''date'')===~~

~~...~~

===Cross-Platform Migration Friction===

A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:

~~==See also==~~

#Retain possession of the old iPhone for daily MFA needs, or

~~{{Ph-C-SA}}~~

#Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.

For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.

Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40</ref></blockquote>

==References==

[[Category:{{PAGENAME}}]]

@@ Line 6: / Line 6: @@
 |Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc
 |Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.
-}}
+}}'''Microsoft Authenticator''' is a free app that secures Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.
-{{Ph-C-Int}}
+One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.
 ==Consumer-impact summary==
-{{Ph-C-CIS}}
-==Incidents==
-{{Ph-C-Inc}}
-This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
-===Example incident one (''date'')===
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
-===Example incident two (''date'')===
-...
+===Cross-Platform Migration Friction===
+A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:
-==See also==
+#Retain possession of the old iPhone for daily MFA needs, or
-{{Ph-C-SA}}
+#Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.
+For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.
+Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40</ref></blockquote>
 ==References==
 {{reflist}}
 [[Category:{{PAGENAME}}]]