Microsoft Authenticator: Difference between revisions

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{{ProductCargo

|Company=Microsoft

|InProduction=Yes

|ArticleType=Product

|Logo=Microsoft Authenticator.png

|Category=Security, Software

|Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc

|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.

}}

}}'''Microsoft Authenticator''' is a free mobile app that secures the user's Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.

~~{{Ph~~-C-~~Int}}~~

==Consumer-impact summary==

One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.

==Consumer impact summary==

==~~Incidents~~==

===User Freedom===

~~{{Ph-C-Inc}}~~

~~This is a list of all consumer-protection incidents related~~ to ~~this product. Any incidents~~ not ~~mentioned here can be found in~~ the [[:~~Category:{{PAGENAME}}~~|~~{{PAGENAME}} category~~]].

====Inability to export codes====

Like [[Authy]], Microsoft Authenticator does not allow the user to export their MFA codes to another service.

[[File:Proton Microsoft Authenticator.png|thumb|325x325px]]

====Cross-Platform Migration Friction====

A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:

#Retain possession of the old iPhone for daily MFA needs, or

#Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.

~~===Example incident one (''date'')===~~

For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.

~~{{Main|link to the main CR Wiki article}}~~

~~Short summary of the incident (could~~ be ~~the same~~ as the ~~summary preceding the article).~~

~~===Example incident two (''date'')===~~

...

Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>{{Cite web |date=2025-10-07 |title=Back up your accounts in Microsoft Authenticator |url=https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 |url-status=live |archive-url=https://web.archive.org/web/20260131003513/https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 |archive-date=2026-01-31 |access-date=2025-10-07 |website=[[Microsoft]]}}</ref></blockquote>

==Incidents==

===Removal of password manager (June 2025)===

In June 2025, Microsoft Authenticator users were no longer be able to save new passwords in the app. Then in July 2025, autofill was removed and no longer available. And finally in August 2025, saved passwords were deleted in the Authenticator app.<ref>{{Cite web |last=Lakshmanan |first=Ravie |date=2025-07-01 |title=Microsoft Removes Password Management from Authenticator App Starting August 2025 |url=https://thehackernews.com/2025/07/microsoft-removes-password-management.html |url-status=live |archive-url=https://web.archive.org/web/20251216031451/https://thehackernews.com/2025/07/microsoft-removes-password-management.html |archive-date=2025-12-16 |access-date=2026-03-12 |website=[[The Hacker News]]}}</ref><ref>{{Cite web |last=Watkins |first=Jessica |date=2025-06-13 |title=Microsoft Deleting Saved Passwords From Auth App |url=https://flamingltd.com/microsoft-deleting-saved-passwords-from-auth-app/ |url-status=live |archive-url=https://web.archive.org/web/20251205183620/https://flamingltd.com/microsoft-deleting-saved-passwords-from-auth-app/ |archive-date=2025-12-05 |access-date=2026-03-12 |website=[[Flaming]]}}</ref><ref>{{Cite web |last=Brinkmann |first=Martin |date=2025-05-05 |title=Microsoft removes Authenticator App feature to promote Microsoft Edge |url=https://www.ghacks.net/2025/05/05/microsoft-removes-authenticator-app-feature-to-promote-microsoft-edge/ |url-status=live |archive-url=https://web.archive.org/web/20251210071101/https://www.ghacks.net/2025/05/05/microsoft-removes-authenticator-app-feature-to-promote-microsoft-edge/ |archive-date=2025-12-10 |access-date=2026-03-12 |website=[[ghacks.net]]}}</ref>

==See also==

~~{{Ph-C-SA}}~~

*[[Authy]]

*[[Proton Authenticator]]

*[[Google Authenticator]]

==References==

@@ Line 1: / Line 1: @@
+{{Stub}}
 {{ProductCargo
 |Company=Microsoft
 |InProduction=Yes
 |ArticleType=Product
+|Logo=Microsoft Authenticator.png
 |Category=Security, Software
 |Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc
 |Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.
-}}
+}}'''Microsoft Authenticator''' is a free mobile app that secures the user's Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.
-{{Ph-C-Int}}
-==Consumer-impact summary==
+One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.
+==Consumer impact summary==
 {{Ph-C-CIS}}
-==Incidents==
+===User Freedom===
-{{Ph-C-Inc}}
-This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+====Inability to export codes====
+Like [[Authy]], Microsoft Authenticator does not allow the user to export their MFA codes to another service.
+[[File:Proton Microsoft Authenticator.png|thumb|325x325px]]
+====Cross-Platform Migration Friction====
+A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:
+#Retain possession of the old iPhone for daily MFA needs, or
+#Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.
-===Example incident one (''date'')===
+For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
-===Example incident two (''date'')===
-...
+Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>{{Cite web |date=2025-10-07 |title=Back up your accounts in Microsoft Authenticator |url=https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 |url-status=live |archive-url=https://web.archive.org/web/20260131003513/https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 |archive-date=2026-01-31 |access-date=2025-10-07 |website=[[Microsoft]]}}</ref></blockquote>
+==Incidents==
+===Removal of password manager (June 2025)===
+In June 2025, Microsoft Authenticator users were no longer be able to save new passwords in the app. Then in July 2025, autofill was removed and no longer available. And finally in August 2025, saved passwords were deleted in the Authenticator app.<ref>{{Cite web |last=Lakshmanan |first=Ravie |date=2025-07-01 |title=Microsoft Removes Password Management from Authenticator App Starting August 2025 |url=https://thehackernews.com/2025/07/microsoft-removes-password-management.html |url-status=live |archive-url=https://web.archive.org/web/20251216031451/https://thehackernews.com/2025/07/microsoft-removes-password-management.html |archive-date=2025-12-16 |access-date=2026-03-12 |website=[[The Hacker News]]}}</ref><ref>{{Cite web |last=Watkins |first=Jessica |date=2025-06-13 |title=Microsoft Deleting Saved Passwords From Auth App |url=https://flamingltd.com/microsoft-deleting-saved-passwords-from-auth-app/ |url-status=live |archive-url=https://web.archive.org/web/20251205183620/https://flamingltd.com/microsoft-deleting-saved-passwords-from-auth-app/ |archive-date=2025-12-05 |access-date=2026-03-12 |website=[[Flaming]]}}</ref><ref>{{Cite web |last=Brinkmann |first=Martin |date=2025-05-05 |title=Microsoft removes Authenticator App feature to promote Microsoft Edge |url=https://www.ghacks.net/2025/05/05/microsoft-removes-authenticator-app-feature-to-promote-microsoft-edge/ |url-status=live |archive-url=https://web.archive.org/web/20251210071101/https://www.ghacks.net/2025/05/05/microsoft-removes-authenticator-app-feature-to-promote-microsoft-edge/ |archive-date=2025-12-10 |access-date=2026-03-12 |website=[[ghacks.net]]}}</ref>
 ==See also==
-{{Ph-C-SA}}
+*[[Authy]]
+*[[Proton Authenticator]]
+*[[Google Authenticator]]
 ==References==