Dyson covering circuit board in glue: Difference between revisions

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[[Dyson]] made it no longer possible to replace the power button of new Dyson vacuum cleaners by yourself, you will have to buy a completely new housing<ref name=":0">Dyson Button Replacement is no Longer Possible with New Stick Vacuums: [https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ archive link]</ref>. It is not uncommon for the power button to break, wear out or stay stuck; which before you could fix yourself by replacing the power button<ref>https://www.vacuumtester.com/dyson-trigger-replacement/</ref>. The prices of these housings ranged from $80 to $200, which are prices for which other brands sell full vacuum cleaners<ref>[[Louis Rossmann - Video Directory]]: [https://www.youtube.com/watch?v=cUqfrIk-FhM Dyson's repair procedures suck, unlike their vacuum]</ref>. A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself"<ref name=":0" />. Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break<ref>https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch</ref>.

~~[[File:Dyson-glued-button.jpg|alt=The layer of glue that is applied to the circuit board|thumb|The layer of glue that is applied to the circuit board]]~~

== References ==

==Incident==

In November 2022, it was discovered that '''[[Dyson]]''' had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.

A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."<ref name=":0" /> Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.<ref>[https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch "Others seeing issues with Dyson V11 power switch?"] - ifixit.com - accessed 2025-01-31</ref>

==Impact on consumers==

Customers are no longer able to replace the power button<ref>[https://www.vacuumtester.com/dyson-trigger-replacement/ "Dyson Trigger Replacement (V6, V7, V8, V10, V11 and V15)"] - vacuumtester.com - accessed 2025-01-31</ref> without having to buy a new housing. The prices of these housings range from $80 to $200, which are prices for which other brands sell full vacuum cleaners.<ref>[https://www.youtube.com/watch?v=cUqfrIk-FhM "Dyson's repair procedures suck, unlike their vacuum"] - youtube.com - accessed 2025-01-31</ref> [[File:Dyson-glued-button.jpg|alt=The layer of glue that is applied to the circuit board|thumb|The layer of glue that is applied to the circuit board.]]

==References==

[[Category:Dyson]]

[[Category:Incidents]]

[[Category:~~Louis Rossmann]]~~

[[Category:Articles based on videos]]

~~[[Category:Videos~~]]

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-[[Dyson]] made it no longer possible to replace the power button of new Dyson vacuum cleaners by yourself, you will have to buy a completely new housing<ref name=":0">Dyson Button Replacement is no Longer Possible with New Stick Vacuums: [https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ archive link]</ref>. It is not uncommon for the power button to break, wear out or stay stuck; which before you could fix yourself by replacing the power button<ref>https://www.vacuumtester.com/dyson-trigger-replacement/</ref>. The prices of these housings ranged from $80 to $200, which are prices for which other brands sell full vacuum cleaners<ref>[[Louis Rossmann - Video Directory]]: [https://www.youtube.com/watch?v=cUqfrIk-FhM Dyson's repair procedures suck, unlike their vacuum]</ref>. A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself"<ref name=":0" />. Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break<ref>https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch</ref>.
+{{Incomplete}}
-[[File:Dyson-glued-button.jpg|alt=The layer of glue that is applied to the circuit board|thumb|The layer of glue that is applied to the circuit board]]
-== References ==
+==Incident==
+In November 2022, it was discovered that '''[[Dyson]]''' had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.<!-- Missing references to document this fact. -->
+A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."<ref name=":0" /> Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.<ref>[https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch "Others seeing issues with Dyson V11 power switch?"] - ifixit.com - accessed 2025-01-31</ref>
+==Impact on consumers==
+Customers are no longer able to replace the power button<ref>[https://www.vacuumtester.com/dyson-trigger-replacement/ "Dyson Trigger Replacement (V6, V7, V8, V10, V11 and V15)"] - vacuumtester.com - accessed 2025-01-31</ref> without having to buy a new housing. The prices of these housings range from $80 to $200, which are prices for which other brands sell full vacuum cleaners.<ref>[https://www.youtube.com/watch?v=cUqfrIk-FhM "Dyson's repair procedures suck, unlike their vacuum"] - youtube.com - accessed 2025-01-31</ref> [[File:Dyson-glued-button.jpg|alt=The layer of glue that is applied to the circuit board|thumb|The layer of glue that is applied to the circuit board.]]
+==References==
 <references />
 [[Category:Dyson]]
 [[Category:Incidents]]
-[[Category:Louis Rossmann]]
+[[Category:Articles based on videos]]
-[[Category:Videos]]