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|[[ABC Financial Services]] | |[[ABC Financial Services]] | ||
|Manages memberships and recurring service subscriptions for other companies. Prevents customers from being able to cancel a service by locking them into a never-ending cycle of auto renewals, and not allowing the customer to opt out of auto renewal. | |Manages memberships and recurring service subscriptions for other companies. Prevents customers from being able to cancel a service by locking them into a never-ending cycle of auto renewals, and not allowing the customer to opt out of auto renewal. | ||
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|LBRY Foundation, Odysee | |LBRY Foundation, Odysee | ||
|Community first decentralization & Odysseys plan to enable censorship by switching away from the opensource LBRY network. | |Community first decentralization & Odysseys plan to enable censorship by switching away from the opensource LBRY network. | ||
|<ref>{{Cite web |title=The LBRY Foundation |url=https://lbry.org/ |url-status=live |access-date=08 Aug 2025 |quote=The LBRY community invites everyone to join us in building a more free and open way to share content and information online.}}</ref><ref name=":2">{{Cite news |last=Watson |first=RT |date=06 June 2024 |title=Decentralized YouTube alternative Odysee acquired by Forward Research despite content concerns |url=https://www.theblock.co/post/298888/decentralized-youtube-alternative-odysee-acquired-by-forward-research-despite-content-concerns |url-status=live |access-date=8/16/25 |work=The Block}}</ref><ref>{{Cite journal |last=Li |first=Jun |last2=Grintsvayg |first2=Alex |last3=Kauffman |first3=Jeremy |last4=Fleming |first4=Charles |date=2020 |title=LBRY: A Blockchain-Based Decentralized Digital Content Marketplace |url=https://ieeexplore.ieee.org/document/9126007 |journal=2020 IEEE International Conference on Decentralized Applications and Infrastructures (DAPPS) |location=Oxford, UK |publisher=IEEE |doi=10.1109/DAPPS49028.2020.00005 |isbn=978-1-7281-6978-1 |via=IEEE Xplore}}</ref> | |<ref>{{Cite web |title=The LBRY Foundation |url=https://lbry.org/ |url-status=live |access-date=08 Aug 2025 |quote=The LBRY community invites everyone to join us in building a more free and open way to share content and information online.}}</ref><ref name=":2">{{Cite news |last=Watson |first=RT |date=06 June 2024 |title=Decentralized YouTube alternative Odysee acquired by Forward Research despite content concerns |url=https://www.theblock.co/post/298888/decentralized-youtube-alternative-odysee-acquired-by-forward-research-despite-content-concerns |url-status=live |access-date=8/16/25 |work=The Block}}</ref><ref>{{Cite journal |last=Li |first=Jun |last2=Grintsvayg |first2=Alex |last3=Kauffman |first3=Jeremy |last4=Fleming |first4=Charles |date=2020 |title=LBRY: A Blockchain-Based Decentralized Digital Content Marketplace |url=https://ieeexplore.ieee.org/document/9126007 |journal=2020 IEEE International Conference on Decentralized Applications and Infrastructures (DAPPS) |location=Oxford, UK |publisher=IEEE |doi=10.1109/DAPPS49028.2020.00005 |isbn=978-1-7281-6978-1 |via=IEEE Xplore}}</ref> | ||
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|[[TikTok]] | |[[TikTok]] | ||
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|Automatic opt-in of user-generated content being used for the purposes of training AI. | |Automatic opt-in of user-generated content being used for the purposes of training AI. | ||
|<ref>{{Cite web |last=Borgesius |first=Frederik |date=Apr 24, 2025 |title=Post on akademienl.social |url=https://akademienl.social/@Frederik_Borgesius/114392662340468118 |access-date=Jun 25, 2025 |website=akademienl.social}}</ref><ref>{{Cite news |date=Apr 24, 2025 |title=AP: kom nu in actie als je niet wil dat Meta AI traint met jouw data |url=https://autoriteitpersoonsgegevens.nl/actueel/ap-kom-nu-in-actie-als-je-niet-wil-dat-meta-ai-traint-met-jouw-data |access-date=Jun 25, 2025 |work=autoriteitpersoonsgegevens.nl}}</ref> | |<ref>{{Cite web |last=Borgesius |first=Frederik |date=Apr 24, 2025 |title=Post on akademienl.social |url=https://akademienl.social/@Frederik_Borgesius/114392662340468118 |access-date=Jun 25, 2025 |website=akademienl.social}}</ref><ref>{{Cite news |date=Apr 24, 2025 |title=AP: kom nu in actie als je niet wil dat Meta AI traint met jouw data |url=https://autoriteitpersoonsgegevens.nl/actueel/ap-kom-nu-in-actie-als-je-niet-wil-dat-meta-ai-traint-met-jouw-data |access-date=Jun 25, 2025 |work=autoriteitpersoonsgegevens.nl}}</ref> | ||
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|[[itch.io]], [[Night School Studios]], [[Netflix]]<!-- I was unsure if I should include this incident in the existing row for Netflix; there's multiple companies involved, and some ambiguity over who is responsible for this incident. -V | |[[itch.io]], [[Night School Studios]], [[Netflix]]<!-- I was unsure if I should include this incident in the existing row for Netflix; there's multiple companies involved, and some ambiguity over who is responsible for this incident. -V | ||
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|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service." | |In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service." | ||
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref> | |<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref> | ||
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|[https://www.skystone.games/ Skystone Games] | |[https://www.skystone.games/ Skystone Games] | ||
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games. | |Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games. | ||
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref> | |<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref> | ||
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|[[Microsoft]] | |[[Microsoft]] | ||
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though. | |Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though. | ||
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref> | |<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref> | ||
|- | |- | ||
|[[Microsoft]] | |[[Microsoft]] | ||
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Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development. | Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development. | ||
|<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref> | |<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref> | ||
|- | |- | ||
|[[Embodied]] | |[[Embodied]] | ||
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|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based). | |Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based). | ||
|<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref> | |<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref> | ||
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|Foxit Reader | |Foxit Reader | ||
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|Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores. | |Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores. | ||
|<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref> | |<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref> | ||
|- | |- | ||
|[[H&R Block]] | |[[H&R Block]] | ||
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|Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo. | |Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo. | ||
|<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref> | |<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref> | ||
|- | |||
|Wolfgang Puck, Bread maker | |||
|Some of the bread makers have anti repair screws in them to prevent people from repairing them themselves. Needs more citations. | |||
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|The Japan Times | |The Japan Times | ||
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|[[Sony]] | |[[Sony]] | ||
|The PSVita required a proprietary memory system and came with no usable memory natively; as a result, to effectively use the console, one had to purchase official, expensive memory cards from Sony. The PCH-1000 also had a proprietary charging port, making it nearly impossible to replace the cable should it break once Sony's support for the console dwindled. The charging port issue was later addressed via an updated console which changed the port to a microUSB connection. However, the expensive proprietary memory card issue remained and Sony's continued efforts to block homebrew via firmware updates limited the owner's ability to continue using the device years after support was dropped for the console. | |The PSVita required a proprietary memory system and came with no usable memory natively; as a result, to effectively use the console, one had to purchase official, expensive memory cards from Sony. The PCH-1000 also had a proprietary charging port, making it nearly impossible to replace the cable should it break once Sony's support for the console dwindled. The charging port issue was later addressed via an updated console which changed the port to a microUSB connection. However, the expensive proprietary memory card issue remained and was exacerbated by Sony's blockage of using the PCH-2000's 1GB of storage while a memory card was inserted. Sony's continued efforts to block homebrew via firmware updates limited the owner's ability to continue using the device years after support was dropped for the console. | ||
| | |<ref>{{Cite web |title=PlayStation Vita Launches From 22 February 2012 |url=https://blog.playstation.com/archive/2011/10/19/playstation-vita-launches-from-22-february-2012/ |url-status=dead |archive-url=https://blog.playstation.com/archive/2011/10/19/playstation-vita-launches-from-22-february-2012/ |archive-date=2011-10-19 |access-date=2025-10-18 |website=Playstation.Blog}}</ref><ref>{{Cite web |title=PS Vita Slim internal storage not usable with a memory card |url=https://web.archive.org/web/20131013181238/http://www.justpushstart.com/2013/10/ps-vita-slim-internal-storage-usable-memory-card/ |url-status=dead |archive-url=https://web.archive.org/web/20131013181238/http://www.justpushstart.com/2013/10/ps-vita-slim-internal-storage-usable-memory-card/ |archive-date=2013-10-13 |website=Just Push Start}}</ref><ref>{{Cite web |title=Types of card media |url=https://manuals.playstation.net/document/gb/psvita/basic/media.html |url-status=dead |archive-url=https://manuals.playstation.net/document/gb/psvita/basic/media.html |archive-date=2012-08-29 |access-date=2025-10-18 |website=Playstation}}</ref><ref>{{Cite web |title=Meet the Hackers Breathing New Life Into Sony’s Abandoned PlayStation Vita |url=https://www.vice.com/en/article/meet-the-hackers-breathing-new-life-into-sonys-abandoned-playstation-vita/? |url-status=live |access-date=2025-10-18 |website=Vice}}</ref> | ||
|}<!-- List alphabetically!! --> | |}<!-- List alphabetically!! --> | ||
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Issues: Legal protections your vs. somebody else's computer. Recovery when lose credentials. etc. | Issues: Legal protections your vs. somebody else's computer. Recovery when lose credentials. etc. | ||
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|} | |||
==List of companies doing the right thing== | |||
It would be helpful to include examples of companies doing the right thing, even if they aren't, strictly speaking, consumer products. | |||
{| class="wikitable" | |||
|+ | |||
!Company | |||
!Good deed | |||
!Refs | |||
|- | |||
|Tektronix | |||
|Provided extensive product data on unsupported products to a museum, vintageTEK, and thus to tekwiki and the rest of the community. | |||
|<ref>{{Cite web |last=Lenihan |first=Thomas F. |date=2012-02-28 |title=Copyright Notice |url=https://vintagetek.org/copyright-notice/ |url-status=live |archive-url=https://web.archive.org/web/20250828004431/https://vintagetek.org/copyright-notice/ |archive-date=2025-08-28 |access-date=2025-10-18 |website=vintageTEK museum}}</ref> | |||
|} | |} | ||