Reckon: Difference between revisions
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Invalidation of perpetual licenses (''18 Oct 2019'')=== | ===Invalidation of perpetual licenses (''18 Oct 2019'')=== | ||
Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald}}</ref> | Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au |archive-url=http://web.archive.org/web/20251114020936/https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |archive-date=14 Nov 2025}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald |archive-url=http://web.archive.org/web/20260210063126/https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |archive-date=10 Feb 2026}}</ref> | ||
==See also== | ==See also== | ||
*[[Nitro PDF License Deactivating]] | *[[Nitro PDF License Deactivating]] | ||
*[[ | *[[TeamViewer terminates perpetual licenses]] | ||
*[[Bandicam perpetual license invalidation]] | *[[Bandicam perpetual license invalidation]] | ||
*[[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model]] | *[[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model]] | ||
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[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||
[[Category:License Laundering]] | |||
Latest revision as of 16:32, 31 March 2026
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Reckon
| Basic information | |
|---|---|
| Founded | 1987 |
| Legal Structure | Public |
| Industry | Software |
| Also known as | |
| Official website | https://www.reckon.com/ |
Reckon is an software company based in Australia, providing desktop and cloud-based accounting software for accountants, bookkeepers, small to medium businesses and personal users.
Consumer impact summary
[edit | edit source]Business Model: Moved to a subscription based model, revoking access to the previously bought perpetual licenses.
Incidents
[edit | edit source]This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Reckon category.
Invalidation of perpetual licenses (18 Oct 2019)
[edit | edit source]Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.[1] Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.[2]
See also
[edit | edit source]- Nitro PDF License Deactivating
- TeamViewer terminates perpetual licenses
- Bandicam perpetual license invalidation
- FreePhoneLine revokes Lifetime VoIP service for monthly subscription model
- Ngenic forces subscription on previously “lifetime” Tune customers
- Keyshot
References
[edit | edit source]- ↑ Howlett, Mathew (20 Aug 2019). "Changes to Reckon software support and what they mean for your business". sinclairwilson.com.au. Archived from the original on 14 Nov 2025. Retrieved 18 Aug 2025.
- ↑ "Reckon accounting software crippled to force subscription upgrades". The Sidney Morning Herald. 18 Oct 2019. Archived from the original on 10 Feb 2026. Retrieved 18 Aug 2025.