Samsung Odyssey: Difference between revisions

{{ProductLineCargo

|ArticleType=Product

|Category=Hardware, Monitors

|Company=Samsung

|Description=

|InProduction=Yes

|Logo=Samsung_Odyssey.svg

|Website=https://www.samsung.com/us/monitors/odyssey-gaming-monitor/

}}

[[Samsung]] is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.<ref>{{Cite web |title=Odyssey Gaming Monitor Product Page |url=https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |website=Samsung |archive-url=http://web.archive.org/web/20260127112413/https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |archive-date=27 Jan 2026}}</ref>

During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.<ref name=":0">{{Cite web |last=LMG Clips |date=4 Oct 2023 |title=Samsung Needs to Fix This |url=https://www.youtube.com/watch?v=6MKSSdb5VD0 |via=YouTube |archive-url=https://preservetube.com/watch?v=6MKSSdb5VD0 |archive-date=23 Feb 2026}}</ref><ref>{{Cite web |date=3 Oct 2023 |title=Popping Sounds From Samsung Odyssey G9? |url=https://www.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/ |via=Reddit |archive-url=http://web.archive.org/web/20231003115426/https://old.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/ |archive-date=3 Oct 2023}}</ref>

During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup.<ref name=":0" /><ref>{{Cite web |date=9 Aug 2023 |title=Samsung Odyssey Neo G9 cracked on its own after day 78 |url=https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/ |website= |via=Linus Tech Tips Forum |archive-url=http://web.archive.org/web/20230812025232/https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/ |archive-date=12 Aug 2023}}</ref><ref name=":1">{{Cite web |date=12 Oct 2022 |title=Samsung Odyssey Neo G9 screen cracked vertically spontaneously during warranty. Samsung won't repair or replace. I received a quote from a third party repair service for € 764 (Netherlands). What are my options? |url=https://www.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/ |via=Reddit |archive-url=http://web.archive.org/web/20221014123857/https://old.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/ |archive-date=14 Oct 2022}}</ref><ref>{{Cite web |date=17 Jul 2021 |title=Samsung odyssey g5 crack itself |url=https://www.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/ |via=Reddit |archive-url=http://web.archive.org/web/20210717140306/https://old.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/ |archive-date=17 Jul 2021}}</ref><ref>{{Cite web |date=7 Mar 2024 |title=Odyssey G7 Curved internal screen crack burshed off as physical damage - known problem no warranty!! |url=https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025 |via=Samsung Community Forum |archive-url=http://web.archive.org/web/20250708205951/https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025 |archive-date=8 Jul 2025}}</ref> The monitor may also arrive cracked in the box.<ref>{{Cite web |date=22 Aug 2022 |title=Samsung Odyssey G5 34" broken on unboxing |url=https://forums.whirlpool.net.au/archive/95pny4p2 |website=Whirlpool Forums |archive-url=http://web.archive.org/web/20221201230834/https://forums.whirlpool.net.au/archive/95pny4p2 |archive-date=1 Dec 2022}}</ref>

Samsung generally refuses to cover panels cracked in this fashion under warranty.<ref name=":0" /> Their response to warranty claims is typically that of making unprovable claims about the user damaging it.<ref name=":1" /><ref name=":2">{{Cite web |date=4 Apr 2025 |title=Got a Samsung Odyssey G9 OLED (G91SD) and it broke by itself at the sixth day. Samsung denied the warranty |url=https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/ |via=Linux Tech Tips Forum |archive-url=http://web.archive.org/web/20251023231553/https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/ |archive-date=23 Oct 2025}}</ref> They may also refuse to cover it despite the user having a video recording as proof of the monitor cracking on its own.<ref name=":2" /><ref>{{Cite web |date=4 Apr 2025 |title=Odyssey G9 49" QD-OLED G91SD spontaneous cracking |url=https://eu.community.samsung.com/t5/computers-it/odyssey-g9-49-quot-qd-oled-g91sd-spontaneous-cracking/td-p/12033130 |via=Samsung Community Forum |archive-url=http://web.archive.org/web/20250708205952/https://eu.community.samsung.com/t5/computers-it/odyssey-g9-49-quot-qd-oled-g91sd-spontaneous-cracking/td-p/12033130 |archive-date=8 Jul 2025}}</ref> Warranty coverage may also vary based on region.<ref name=":0" />  

{{Reflist}}