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'''The mission of this Wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.'''
'''The mission of this Wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.'''


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The Wiki will aim to be viewed as a legitimate source that, though not perfect, can generally be relied upon to provide accurate information, in a similar vein to other Wiki-projects. '''It is crucial for the Wiki to take steps to avoid causing harassment or financial harm to companies as a result of false or misleading information. It will enable this by attracting an excellent team of moderators, and giving them powerful and effective tools to combat spam and misinformation. If problems arise in this area, we will treat them with the utmost seriousness, as they may jeopardize the entire project.'''  
The Wiki will aim to be viewed as a legitimate source that, though not perfect, can generally be relied upon to provide accurate information, in a similar vein to other Wiki-projects. '''It is crucial for the Wiki to take steps to avoid causing harassment or financial harm to companies as a result of false or misleading information. It will enable this by attracting an excellent team of moderators, and giving them powerful and effective tools to combat spam and misinformation. If problems arise in this area, we will treat them with the utmost seriousness, as they may jeopardize the entire project.'''  


In seeking this legitimacy, it is important that the appropriate tone is used. The exact tone that is appropriate for a given article will be defined in the Editorial Guidelines (along with the range of acceptable tones for the wiki as a whole) and will vary based on the type of article. In general, we will aim for professionalism. A project like this cannot obtain or maintain legitimacy if every article comes across as being written by someone with an axe to grind or by someone who is more interested in proving a point than the truth. Please see the [[Wiki Content Policies]] page for more guidance here, as well as the [[Consumer Rights Wiki:Editorial guidelines|Editorial guidelines]] page.
In seeking this legitimacy, it is important that the appropriate tone is used. The exact tone that is appropriate for a given article will be defined in the Editorial Guidelines (along with the range of acceptable tones for the wiki as a whole) and will vary based on the type of article. In general, we will aim for professionalism. A project like this cannot obtain or maintain legitimacy if every article comes across as being written by someone with an axe to grind or by someone who is more interested in proving a point than the truth. Please see the [[Consumer Rights Wiki:Wiki content policies|Wiki Content Policies]] page for more guidance here, as well as the [[Consumer Rights Wiki:Editorial guidelines|Editorial guidelines]] page.


The full, official, collection of Consumer Rights Wiki policies can be found [[Consumer Rights Wiki:Wiki policy index|here]]. This page can also be accessed via the sidebar.  
The full, official collection of Consumer Rights Wiki policies can be found [[Consumer Rights Wiki:Wiki policy index|here]]. This page can also be accessed via the sidebar.  


If you would like to contact the Wiki staff for help with the Wiki or to report a serious issue with content on the site, visit our Discord (link on the sidebar), post on the [[Projects talk:Moderators' noticeboard|Moderator Noticeboard]], or email [email protected].  
If you would like to contact the Wiki staff for help with the Wiki or to report a serious issue with content on the site, visit our Discord or Zulip channels (links on the sidebar), post on the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderator Noticeboard]], or e-mail [email protected].  
[[Category:CRW]]
[[Category:CRW]]