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|InProduction=Yes
|InProduction=Yes
|ArticleType=Service
|ArticleType=Service
|Logo=Yi Technology.png
|Category=Hardware
|Category=Hardware
|Website=https://www.xiaoyi.com/en/home.html
|Website=https://www.xiaoyi.com/en/home.html
|Description=A wide line of home security and monitoring devices created by Xiaomi
|Description=A wide line of home security and monitoring devices created by Xiaomi
}}Xiaomi Yi Home cameras are consumer smart home surveillance devices marketed for residential indoor and outdoor monitoring. They rely heavily on cloud services, mobile applications, and remote servers for core functionality, including live viewing, recording, notifications, and firmware updates.
}}'''Xiaomi Yi''' Home cameras are consumer smart home surveillance devices marketed for residential indoor and outdoor monitoring. They rely heavily on cloud services, mobile applications, and remote servers for core functionality, including live viewing, recording, notifications, and firmware updates.


Over time, users and consumer advocates have raised concerns regarding changes to functionality, data handling practices, and post-purchase limitations that may affect consumer rights.
Over time, users and consumer advocates have raised concerns regarding changes to functionality, data handling practices, and post-purchase limitations that may affect consumer rights.


==Functional Limitations After Purchase==
==Consumer-impact summary==
 
===Functional Limitations After Purchase===
Users have reported that certain features initially available at the time of purchase were later restricted, altered, or made dependent on paid subscriptions through software updates or service policy changes. These concerns typically involve:
Users have reported that certain features initially available at the time of purchase were later restricted, altered, or made dependent on paid subscriptions through software updates or service policy changes. These concerns typically involve:


Line 19: Line 22:


Consumer advocates argue that post-sale modification of core features may conflict with consumer protection principles in jurisdictions where products must remain “fit for purpose” as originally advertised.
Consumer advocates argue that post-sale modification of core features may conflict with consumer protection principles in jurisdictions where products must remain “fit for purpose” as originally advertised.
----
===Data Privacy and Transparency Concerns===
===Data Privacy and Transparency Concerns===
Privacy-related concerns have been raised by users and digital rights groups regarding:
Privacy-related concerns have been raised by users and digital rights groups regarding:
Line 29: Line 30:


In some regions, these concerns intersect with data protection laws such as the GDPR, particularly regarding informed consent, data minimization, and user control over personal data.
In some regions, these concerns intersect with data protection laws such as the GDPR, particularly regarding informed consent, data minimization, and user control over personal data.
----
===Firmware and app Updates===
===Firmware and app Updates===
Firmware  and application updates are automatically distributed. While updates may improve security or performance, users have reported that some updates:
Firmware  and application updates are automatically distributed. While updates may improve security or performance, users have reported that some updates:
Line 41: Line 40:


==Incidents==
==Incidents==
'''Advertising in a Security-Critical Application'''
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


Advertisements were introduced into the Xiaomi Yi Home mobile application, which had originally operated without in-app advertising at the time many users purchased the camera hardware.<ref>Apple App Store. "YI Smart App – Subscriptions". Available at: https://apps.apple.com/app/yi-smart/id6473766241. Accessed: 2026-01-22.</ref> Because access to live video feeds depends on the official application, users criticized the inclusion of ads as an inappropriate monetization of a paid security device. User reports indicate that the frequency of advertisements increased over time, with some users encountering more than ten advertisements before being able to access the live camera stream.<ref>Reddit. "Subscription pressure and SD card playback issues". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/. Accessed: 2026-01-22.</ref> Critics argue that inserting advertising delays into a security camera application undermines the primary purpose of the device, as delayed access to live video may reduce effectiveness in situations requiring urgent monitoring.
===Advertising in a Security-Critical Application===
Advertisements were introduced into the Xiaomi Yi Home mobile application, which had originally operated without in-app advertising at the time many users purchased the camera hardware.<ref>Apple App Store. "YI Smart App – Subscriptions". Available at: https://apps.apple.com/app/yi-smart/id6473766241. Accessed: 2026-01-22. ([https://web.archive.org/web/20260224101126/https://apps.apple.com/us/app/yi-smart/id6473766241 Archived])</ref> Because access to live video feeds depends on the official application, users criticized the inclusion of ads as an inappropriate monetization of a paid security device. User reports indicate that the frequency of advertisements increased over time, with some users encountering more than ten advertisements before being able to access the live camera stream.<ref>Reddit. "Subscription pressure and SD card playback issues". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/. Accessed: 2026-01-22. ([https://web.archive.org/web/20260224100951/https://old.reddit.com/r/SecurityCamera/comments/1l350zy/subscribed_to_yi_service_for_1_camera_to_stop_the/ Archived])</ref> Critics argue that inserting advertising delays into a security camera application undermines the primary purpose of the device, as delayed access to live video may reduce effectiveness in situations requiring urgent monitoring.


'''Feature Restriction and Subscription Gating'''
===Feature Restriction and Subscription Gating===
Another controversy concerns the introduction of cloud-based subscription plans that restrict access to certain features within the Xiaomi Yi Home ecosystem. Advanced functions such as human detection, vehicle detection, activity zones, and intelligent alerts are promoted as part of paid cloud services, despite the camera hardware being technically capable of performing such processing locally.<ref>Yi Technology. "Premium Cloud Features". Available at: https://yiiot.app/premium-cloud/. Accessed: 2026-01-22. ([http://web.archive.org/web/20260123002933/https://yiiot.app/premium-cloud/ Archived])</ref><ref>Yi Technology. "YI Cloud Subscription Plans". Available at: https://api.yitechnology.com/yi-720p-home-cloud. Accessed: 2026-01-22. ([http://web.archive.org/web/20260208010100/https://api.yitechnology.com/yi-720p-home-cloud Archived])</ref> Critics argue that shifting these features behind recurring subscription fees after the sale of the hardware represents a post-purchase limitation of functionality. Consumer advocates have raised concerns that this practice increases long-term ownership costs and may conflict with reasonable consumer expectations when such capabilities were advertised as device features.


Another controversy concerns the introduction of cloud-based subscription plans that restrict access to certain features within the Xiaomi Yi Home ecosystem. Advanced functions such as human detection, vehicle detection, activity zones, and intelligent alerts are promoted as part of paid cloud services, despite the camera hardware being technically capable of performing such processing locally.<ref>Yi Technology. "Premium Cloud Features". Available at: https://yiiot.app/premium-cloud/. Accessed: 2026-01-22.</ref><ref>Yi Technology. "YI Cloud Subscription Plans". Available at: https://api.yitechnology.com/yi-720p-home-cloud. Accessed: 2026-01-22.</ref> Critics argue that shifting these features behind recurring subscription fees after the sale of the hardware represents a post-purchase limitation of functionality. Consumer advocates have raised concerns that this practice increases long-term ownership costs and may conflict with reasonable consumer expectations when such capabilities were advertised as device features.
===Restrictions on Local Storage Access===
A further controversy involves changes to how users can access video footage stored locally on microSD cards inserted into Xiaomi Yi Home cameras. According to user reports and independent reviews, software updates and application changes made it increasingly difficult to browse, retrieve, or play locally stored recordings, even though the footage resides on user-owned storage media.<ref>SafeWise. "Why You Shouldn’t Buy YI or Kami Cameras in 2025". Available at: https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/. Accessed: 2026-01-22. ([http://web.archive.org/web/20260123003021/https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/ Archived])</ref><ref>Reddit. "Subscription pressure and SD card playback issues". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/. Accessed: 2026-01-22. ([https://web.archive.org/web/20260224100951/https://old.reddit.com/r/SecurityCamera/comments/1l350zy/subscribed_to_yi_service_for_1_camera_to_stop_the/ Archived])</ref> Critics argue that these changes appear to prioritize cloud-based services over local access. Later updates reportedly imposed limits on the duration of locally stored video that could be viewed, regardless of the SD card’s capacity, further reducing user control over local recordings.


'''Restrictions on Local Storage Access'''
=== Live View Time Limits ===
A more recent controversy involves the introduction of time limits on the live video preview within the Xiaomi Yi Home application. Users have reported that live viewing sessions are restricted to approximately three minutes, after which the stream is automatically terminated and the user is prompted to purchase a cloud subscription to continue viewing.<ref>Reddit. "YI Home no longer allows live view for more than ~90 seconds". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/. Accessed: 2026-01-22. ([https://web.archive.org/web/20260224101019/https://old.reddit.com/r/SecurityCamera/comments/1ps7dcb/yi_home_no_longer_allows_live_view_for_more_than/ Archived])</ref> Xiaomi has stated that such limitations are intended to balance server load and maintain service stability under its service terms.<ref>Yi Technology. "Yi Home Terms of Service". Available at: https://yihome.app/terms-of-service/. Accessed: 2026-01-22. ([http://web.archive.org/web/20260123003128/https://yihome.app/terms-of-service/ Archived])</ref> However, according to user accounts, the restriction applies even when both the camera and the viewing device are connected to the same local network and after advertisements have already been displayed.<ref>Reddit. "YI Home no longer allows live view for more than ~90 seconds". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/. Accessed: 2026-01-22. ([https://web.archive.org/web/20260224101019/https://old.reddit.com/r/SecurityCamera/comments/1ps7dcb/yi_home_no_longer_allows_live_view_for_more_than/ Archived])</ref> Critics argue that limiting live view duration significantly impairs the core function of a security camera, as immediate and continuous access to live video is essential for effective security monitoring.


A further controversy involves changes to how users can access video footage stored locally on microSD cards inserted into Xiaomi Yi Home cameras. According to user reports and independent reviews, software updates and application changes made it increasingly difficult to browse, retrieve, or play locally stored recordings, even though the footage resides on user-owned storage media.<ref>SafeWise. "Why You Shouldn’t Buy YI or Kami Cameras in 2025". Available at: https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/. Accessed: 2026-01-22.</ref><ref>Reddit. "Subscription pressure and SD card playback issues". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/. Accessed: 2026-01-22.</ref> Critics argue that these changes appear to prioritize cloud-based services over local access. Later updates reportedly imposed limits on the duration of locally stored video that could be viewed, regardless of the SD card’s capacity, further reducing user control over local recordings.
==See also==


'''Live View Time Limits'''
*[[Eufy]]


A more recent controversy involves the introduction of time limits on the live video preview within the Xiaomi Yi Home application. Users have reported that live viewing sessions are restricted to approximately three minutes, after which the stream is automatically terminated and the user is prompted to purchase a cloud subscription to continue viewing.<ref>Reddit. "YI Home no longer allows live view for more than ~90 seconds". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/. Accessed: 2026-01-22.</ref> Xiaomi has stated that such limitations are intended to balance server load and maintain service stability under its service terms.<ref>Yi Technology. "Yi Home Terms of Service". Available at: https://yihome.app/terms-of-service/. Accessed: 2026-01-22.</ref> However, according to user accounts, the restriction applies even when both the camera and the viewing device are connected to the same local network and after advertisements have already been displayed.<ref>Reddit. "YI Home no longer allows live view for more than ~90 seconds". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/. Accessed: 2026-01-22.</ref> Critics argue that limiting live view duration significantly impairs the core function of a security camera, as immediate and continuous access to live video is essential for effective security monitoring.
==See also==
==References==
==References==
{{reflist}}<ref name="YiTOS2">Yi Technology. ''Yi Home Terms of Service''.  Available at: https://yihome.app/terms-of-service/ </ref><ref name="YiCloudPlans2">Yi Technology. ''YI Cloud Subscription Plans''.  Available at: https://api.yitechnology.com/yi-720p-home-cloud </ref><ref name="YiPremiumFeatures">Yi Technology. ''Premium Cloud Features''.  Available at: https://yiiot.app/premium-cloud/ </ref><ref name="XiaomiEOS">Xiaomi. ''End of Service Notice for Free Home Surveillance Recordings''.  PDF document.  Available at: https://alsgp0.fds.api.xiaomi.com/cloud-docs/surveillance/End%20of%20Service%20Notice%20for%20Free%20Home%20Surveillance%20Recordings.pdf </ref><ref name="YiAppStore">Apple App Store. ''YI Smart App – Subscriptions''.  Available at: https://apps.apple.com/app/yi-smart/id6473766241 </ref><ref name="SafewiseYi">SafeWise. ''Why You Shouldn’t Buy YI or Kami Cameras in 2025''.  Available at: https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/ </ref><ref name="RedditLiveLimit">Reddit. ''YI Home no longer allows live view for more than ~90 seconds''.  r/SecurityCamera user discussion.  Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/ </ref><ref name="RedditSubscriptionPush">Reddit. ''Subscription pressure and SD card playback issues''.  r/SecurityCamera user discussion.  Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/ </ref>
{{reflist}}<ref name="YiTOS2">Yi Technology. ''Yi Home Terms of Service''.  Available at: https://yihome.app/terms-of-service/ ([http://web.archive.org/web/20260123003128/https://yihome.app/terms-of-service/ Archived])</ref><ref name="YiCloudPlans2">Yi Technology. ''YI Cloud Subscription Plans''.  Available at: https://api.yitechnology.com/yi-720p-home-cloud ([http://web.archive.org/web/20260208010100/https://api.yitechnology.com/yi-720p-home-cloud Archived])</ref><ref name="YiPremiumFeatures">Yi Technology. ''Premium Cloud Features''.  Available at: https://yiiot.app/premium-cloud/ ([http://web.archive.org/web/20260123002933/https://yiiot.app/premium-cloud/ Archived])</ref><ref name="XiaomiEOS">Xiaomi. ''End of Service Notice for Free Home Surveillance Recordings''.  PDF document.  Available at: https://alsgp0.fds.api.xiaomi.com/cloud-docs/surveillance/End%20of%20Service%20Notice%20for%20Free%20Home%20Surveillance%20Recordings.pdf ([https://web.archive.org/web/20260224101103/https://alsgp0.fds.api.xiaomi.com/cloud-docs/surveillance/End%20of%20Service%20Notice%20for%20Free%20Home%20Surveillance%20Recordings.pdf Archived])</ref><ref name="YiAppStore">Apple App Store. ''YI Smart App – Subscriptions''.  Available at: https://apps.apple.com/app/yi-smart/id6473766241 ([https://web.archive.org/web/20260224101126/https://apps.apple.com/us/app/yi-smart/id6473766241 Archived])</ref><ref name="SafewiseYi">SafeWise. ''Why You Shouldn’t Buy YI or Kami Cameras in 2025''.  Available at: https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/ ([http://web.archive.org/web/20260123003021/https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/ Archived])</ref><ref name="RedditLiveLimit">Reddit. ''YI Home no longer allows live view for more than ~90 seconds''.  r/SecurityCamera user discussion.  Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/ ([https://web.archive.org/web/20260224101019/https://old.reddit.com/r/SecurityCamera/comments/1ps7dcb/yi_home_no_longer_allows_live_view_for_more_than/ Archived])</ref><ref name="RedditSubscriptionPush">Reddit. ''Subscription pressure and SD card playback issues''.  r/SecurityCamera user discussion.  Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/ ([https://web.archive.org/web/20260224100951/https://old.reddit.com/r/SecurityCamera/comments/1l350zy/subscribed_to_yi_service_for_1_camera_to_stop_the/ Archived])</ref>
[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]
<references />
<references />

Latest revision as of 10:12, 24 February 2026

Xiaomi Yi Home
Basic Information
Release Year 2014
Product Type Hardware
In Production Yes
Official Website https://www.xiaoyi.com/en/home.html

Xiaomi Yi Home cameras are consumer smart home surveillance devices marketed for residential indoor and outdoor monitoring. They rely heavily on cloud services, mobile applications, and remote servers for core functionality, including live viewing, recording, notifications, and firmware updates.

Over time, users and consumer advocates have raised concerns regarding changes to functionality, data handling practices, and post-purchase limitations that may affect consumer rights.

Consumer-impact summary

[edit | edit source]

Functional Limitations After Purchase

[edit | edit source]

Users have reported that certain features initially available at the time of purchase were later restricted, altered, or made dependent on paid subscriptions through software updates or service policy changes. These concerns typically involve:

  • Introducing ads in the app, later raised to unreasonable amount (10+)
  • Introduction of subscription requirements for previously free services
  • Limitations on playback, storage duration, or notifications

Consumer advocates argue that post-sale modification of core features may conflict with consumer protection principles in jurisdictions where products must remain “fit for purpose” as originally advertised.

Data Privacy and Transparency Concerns

[edit | edit source]

Privacy-related concerns have been raised by users and digital rights groups regarding:

  • Transmission of video and metadata to remote servers
  • Limited transparency about data storage locations
  • Changes in privacy policies after device purchase

In some regions, these concerns intersect with data protection laws such as the GDPR, particularly regarding informed consent, data minimization, and user control over personal data.

Firmware and app Updates

[edit | edit source]

Firmware and application updates are automatically distributed. While updates may improve security or performance, users have reported that some updates:

  • Removed or restricted existing features
  • Reduced compatibility with third-party or local software
  • Limited the ability to operate devices independently of official services

From a consumer rights perspective, forced updates that materially alter device behavior may be considered problematic when users are not given meaningful opt-out options.

Incidents

[edit | edit source]

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Xiaomi Yi Home category.

Advertising in a Security-Critical Application

[edit | edit source]

Advertisements were introduced into the Xiaomi Yi Home mobile application, which had originally operated without in-app advertising at the time many users purchased the camera hardware.[1] Because access to live video feeds depends on the official application, users criticized the inclusion of ads as an inappropriate monetization of a paid security device. User reports indicate that the frequency of advertisements increased over time, with some users encountering more than ten advertisements before being able to access the live camera stream.[2] Critics argue that inserting advertising delays into a security camera application undermines the primary purpose of the device, as delayed access to live video may reduce effectiveness in situations requiring urgent monitoring.

Feature Restriction and Subscription Gating

[edit | edit source]

Another controversy concerns the introduction of cloud-based subscription plans that restrict access to certain features within the Xiaomi Yi Home ecosystem. Advanced functions such as human detection, vehicle detection, activity zones, and intelligent alerts are promoted as part of paid cloud services, despite the camera hardware being technically capable of performing such processing locally.[3][4] Critics argue that shifting these features behind recurring subscription fees after the sale of the hardware represents a post-purchase limitation of functionality. Consumer advocates have raised concerns that this practice increases long-term ownership costs and may conflict with reasonable consumer expectations when such capabilities were advertised as device features.

Restrictions on Local Storage Access

[edit | edit source]

A further controversy involves changes to how users can access video footage stored locally on microSD cards inserted into Xiaomi Yi Home cameras. According to user reports and independent reviews, software updates and application changes made it increasingly difficult to browse, retrieve, or play locally stored recordings, even though the footage resides on user-owned storage media.[5][6] Critics argue that these changes appear to prioritize cloud-based services over local access. Later updates reportedly imposed limits on the duration of locally stored video that could be viewed, regardless of the SD card’s capacity, further reducing user control over local recordings.

Live View Time Limits

[edit | edit source]

A more recent controversy involves the introduction of time limits on the live video preview within the Xiaomi Yi Home application. Users have reported that live viewing sessions are restricted to approximately three minutes, after which the stream is automatically terminated and the user is prompted to purchase a cloud subscription to continue viewing.[7] Xiaomi has stated that such limitations are intended to balance server load and maintain service stability under its service terms.[8] However, according to user accounts, the restriction applies even when both the camera and the viewing device are connected to the same local network and after advertisements have already been displayed.[9] Critics argue that limiting live view duration significantly impairs the core function of a security camera, as immediate and continuous access to live video is essential for effective security monitoring.

See also

[edit | edit source]

References

[edit | edit source]
  1. Apple App Store. "YI Smart App – Subscriptions". Available at: https://apps.apple.com/app/yi-smart/id6473766241. Accessed: 2026-01-22. (Archived)
  2. Reddit. "Subscription pressure and SD card playback issues". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/. Accessed: 2026-01-22. (Archived)
  3. Yi Technology. "Premium Cloud Features". Available at: https://yiiot.app/premium-cloud/. Accessed: 2026-01-22. (Archived)
  4. Yi Technology. "YI Cloud Subscription Plans". Available at: https://api.yitechnology.com/yi-720p-home-cloud. Accessed: 2026-01-22. (Archived)
  5. SafeWise. "Why You Shouldn’t Buy YI or Kami Cameras in 2025". Available at: https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/. Accessed: 2026-01-22. (Archived)
  6. Reddit. "Subscription pressure and SD card playback issues". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/. Accessed: 2026-01-22. (Archived)
  7. Reddit. "YI Home no longer allows live view for more than ~90 seconds". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/. Accessed: 2026-01-22. (Archived)
  8. Yi Technology. "Yi Home Terms of Service". Available at: https://yihome.app/terms-of-service/. Accessed: 2026-01-22. (Archived)
  9. Reddit. "YI Home no longer allows live view for more than ~90 seconds". r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/. Accessed: 2026-01-22. (Archived)

[1][2][3][4][5][6][7][8]

  1. Yi Technology. Yi Home Terms of Service. Available at: https://yihome.app/terms-of-service/ (Archived)
  2. Yi Technology. YI Cloud Subscription Plans. Available at: https://api.yitechnology.com/yi-720p-home-cloud (Archived)
  3. Yi Technology. Premium Cloud Features. Available at: https://yiiot.app/premium-cloud/ (Archived)
  4. Xiaomi. End of Service Notice for Free Home Surveillance Recordings. PDF document. Available at: https://alsgp0.fds.api.xiaomi.com/cloud-docs/surveillance/End%20of%20Service%20Notice%20for%20Free%20Home%20Surveillance%20Recordings.pdf (Archived)
  5. Apple App Store. YI Smart App – Subscriptions. Available at: https://apps.apple.com/app/yi-smart/id6473766241 (Archived)
  6. SafeWise. Why You Shouldn’t Buy YI or Kami Cameras in 2025. Available at: https://www.safewise.com/news/why-you-shouldnt-buy-yi-or-kami-cameras-in-2025/ (Archived)
  7. Reddit. YI Home no longer allows live view for more than ~90 seconds. r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1ps7dcb/ (Archived)
  8. Reddit. Subscription pressure and SD card playback issues. r/SecurityCamera user discussion. Available at: https://www.reddit.com/r/SecurityCamera/comments/1l350zy/ (Archived)