Domino's: Difference between revisions

|Logo=Wikipedia Domino's image.png

|Founded=1960-12-09|Industry=Food|Type=Public|Website=https://dominos.com/}}

[[wikipedia:Domino's|Domino's]] is an American Pizza Restaurant Chain company founded by Jim Monagham, Tom Monaghan, and Dominick DeVarti. It is operating over 21,000 across several countries and has a revenue of $4.8 billion.<ref>{{Cite web |last=Williment |first=Chloe |date=2026-01-21 |title=Top 10: Global Food Franchises |url=https://fooddigital.com/top10/top-10-franchises |url-status=live |archive-url=https://archive.ph/cLp8u |archive-date=2026-01-26 |access-date=2026-01-26 |website=fooddigital.com}}</ref>

 

[[File:Hacker's Tweet .jpg|alt=Hacker Group Twitter messages |thumb|Hacker Group Twitter ]]

===Domino's French and Belgium Leak (2014)===

In 2014, a hacker group by the name of Rex Mundi, went on twitter-- now formally called X-- claiming to have obtained 650,000 customers personal information.<ref>{{Cite web |last=Cluley |first=Graham |date=2014-07-16 |title=Domino's Pizza refuses to pay ransom after customer database hacked |url=https://www.welivesecurity.com/2014/06/16/dominos-pizza-hacked/ |url-status=live |archive-url=https://archive.ph/8IyND |archive-date=2026-01-26 |access-date=2026-01-26 |website=WeLiveSecurity}}</ref> The hacker's threatened to release the information if Domino’s didn't pay the group 30,000 euros (equivalent to $40,800). In response, the company denied the ransom request from the hackers, and 6 month later, the hacker's released the data to the public that contained customer’s  email addresses, names, phone numbers, passwords, and physical address.<ref>{{Cite web |author=NBC News |date=2014-06-16 |title=Hackers Steal Domino's Pizza Customer Data in Europe, Seek Ransom |url=https://www.nbcnews.com/tech/security/hackers-steal-dominos-pizza-customer-data-europe-seek-ransom-n132591 |url-status=live |archive-url=https://archive.ph/Rwg58 |archive-date=2026-01-29 |access-date=2026-01-29 |website=NBC News}}</ref> <ref>{{Cite web |author=Have I Been Pwned |date=2015-01-04 |title=Domino's Data Breach |url=https://haveibeenpwned.com/Breach/Dominos |url-status=live |archive-url=https://archive.ph/eufgD |archive-date=2026-01-29 |access-date=2026-01-29 |website=Have I Been Pwned}}</ref>

===Domino's India Security Leak (2021)===

On April 18, 2021, an cybersecurity researcher by the name of Alon Gal <ref>{{Cite web |last=Khanna |first=Monit |date=2021-05-24 |title=Domino's India Data Breach: Mobile Numbers, Address Of 18 Crore Orders Leaked |url=https://www.indiatimes.com/technology/news/dominos-india-data-breach-mobile-numbers-address-of-18-crore-orders-leaked/articleshow/127553498.html |url-status=live |access-date=2026-01-29 |website=India Times}}</ref> tweeted on twitter around 180 million orders and 1 million credit card information was stolen. <ref>{{Cite web |last=Coble |first=Sarah |date=2021-04-20 |title=Threat Actor Claims to Have Hacked Domino’s |url=https://www.infosecurity-magazine.com/news/threat-actor-claims-to-have-hacked/ |url-status=live |archive-url=https://archive.ph/mOQgt |archive-date=2026-01-29 |access-date=2026-01-29 |website=Infosecurity Magazine}}</ref> Speculated to be the same hackers who hacked MobkWik, they advertised the data to be sold for around $550,000. On April 20, the company responded by saying it was an information security incident and no financial data or credit card information had been affected <ref>{{Cite web |last=George |first=Amala |date=2021-05-11 |title=A primer on the Domino's Data Leak |url=https://blog.ipleaders.in/primer-dominos-data-leak/ |url-status=live |archive-url=https://archive.ph/quKu4 |archive-date=2026-01-29 |access-date=2026-01-29 |website=Ipleaders}}</ref>, however couple day's later, the company changed their stance by acknowledging the 180 million and 1 million credit card leaked information. <ref>{{Cite web |author=CNBCTV18 |date=2021-05-24 |title=Domino's data breach: Details of 18 crore orders, 10 lakh credit cards compromised |url=https://www.cnbctv18.com/information-technology/dominos-data-breach-details-of-18-crore-orders-10-lakh-credit-cards-compromised-9408011.htm |url-status=live |archive-url=https://archive.ph/D67sY |archive-date=2026-01-26 |access-date=2026-01-26 |website=CNBCTV18}}</ref> It has been speculated that the hack has occurred around February 2021.

'''<big>Domino's voice recording California lawsuit (Aug 2024- present)</big>'''

To process customer's phone orders, in collaboration with ConverseNow Technologies Inc. use an AI voice assistant, however it was claimed that domino's recorded customers orders for the purpose of improving their AI voice assistant, violating the California Invasion of Privacy Act.<ref>{{Cite web |last=Milano |first=Ashley |date=2024-11-11 |title=Domino's Class Action Lawsuit: Pizza Chain Accused of Recording Calls Without Consent |url=https://injuryclaims.com/news/class-action-privacy-data-and-tcpa/dominos-class-action-lawsuit-call-recording |url-status=live |archive-url=https://archive.ph/zTh1R |archive-date=2026-01-26 |access-date=2026-01-26 |website=Injury Claims}}</ref> The company ConverseNow Technologies Inc. had made an attempt to dismiss the California Invasion of Privacy Act, citing that ordering pizza didn't warrant an expectation of privacy <ref>{{Cite web |last=Holman |first=Eddie |last2=Shapiro |first2=Tracy |last3=Lee |first3=Doo |date=2025-09-04 |title=U.S. Federal Court Allows CIPA Class Action Against AI Customer Service Provider to Proceed |url=https://www.wsgr.com/en/insights/us-federal-court-allows-cipa-class-action-against-ai-customer-service-provider-to-proceed.html |url-status=live |archive-url=https://archive.ph/YBLSg |archive-date=2026-01-26 |access-date=2026-01-26 |website=Wilson Sonsini}}</ref>, however the court dismissed these claims due to the companies earlier statements regarding their security and privacy policy. This case is currently ongoing and has yet to reach an judgement.  

'''<big>Domino's security fraud lawsuit ( Sep 20, 2024 - present )</big>'''   

In the lawsuit, it is claimed that Domino's misled investors by providing false and or misleading statements about the companies projected net worth growth, with one instance being Domino's projected growth of 1,100 new stores in 2024 through 2028, however it was unable to reach the projected goal. As a result of this lawsuit, Domino's stock value fell down around 13.75%.<ref>{{Cite web |last=Mehorter |first=Kelly |date=2024-09-24 |title=Domino’s Misled Investors with Inflated Global Store Growth Projections, Class Action Lawsuit Says |url=https://www.classaction.org/news/dominos-misled-investors-with-inflated-global-store-growth-projections-class-action-lawsuit-says |url-status=live |archive-url=https://archive.ph/7GiOr |archive-date=2026-01-26 |access-date=2026-01-26 |website=Class Action}}</ref>  

*[[Restaurant Brands International caught training AI models using customer voices|Restaurant Brand International]]