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{{InfoboxCompany
{{CompanyCargo
| Name = Ford
|Founded=1903
| Type = Public
|Industry=Automotive
| Founded = 1903
|Logo=Ford.png
| Industry = Automotive
|Type=Public
| Official Website = https://ford.com/
|Website=https://ford.com/
| Logo = Ford.png
}}
}}
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'''[[Wikipedia:Ford Motor Company|Ford Motor Company]]''', commonly known as '''Ford''', is an American multinational automobile-manufactoring company. Founded by Henry Ford in 1903, who made the first patent Ford automobile (the quadricycle) in 1896, the company is now known for anti-consumer practices, such as marked-up parts sharing that probably started in the late 1990's.<!-- In general, keep this bio as a basic background about the company -->


== Consumer Protection Summary ==
The '''[[Wikipedia:Ford Motor Company|Ford Motor Company]]''' was founded in 1903 by Henry Ford in Detroit, Michigan. With the introduction of a moving assembly line, Ford drastically reduced the cost and time of automobile production, making cars affordable for the masses and transforming industrial production globally. It is one of the oldest and largest automobile manufacturers, one of the "Big Three" American automakers, alongside General Motors (GM) and Stellantis (formerly Chrysler).<!-- In general, keep this bio as a basic background about the company -->


==== Privacy ====
==Consumer protection summary<!-- Needs more of the summary filled in, check https://wiki.rossmanngroup.com/wiki/Consumer_Action_Taskforce:Sample/Company for details -->==


* Collects an enormous amount of sensitive personal information from many sources, including data from the vehicle, data from the connected app, and data from purchasing the vehicle.<ref name=":0">https://www.ford.com/help/privacy/#USprivacynotice Ford US Privacy Notice</ref>
====Privacy====
* Data collected includes purchase history, financial information, coarse and precise location, contact information, identifiers (like VIN, account ID), user content (like voice recordings when you use smart features), search and browsing history for advertising, usage data, sensitive information (under "Inferences"), diagnostics, and more.<ref name=":0" />
* Aggregates data from external sources as well, including things you post to social media.<ref name=":0" />
* Unfriendly design of the privacy policy prevents searching for terms quickly.<ref>https://www.ford.com/help/privacy/ Ford Privacy Policy</ref>
* There is a lack of clarity in how long data is retained.<ref name=":0" />
* CCPA Metrics from 2023 show that there were 96 requests for data to be deleted, and 7 of these requests were denied.<ref>https://www.ford.com/help/privacy/#caPrivacy Ford California Notice At Collection And Privacy Disclosures</ref>


==== Anti-Consumer Practices ====
*Collects sensitive personal information from multiple sources, including data from the vehicle itself, data from the connected mobile app, and data obtained during the vehicle's purchase.<ref name=":0">https://www.ford.com/help/privacy/#USprivacynotice Ford US Privacy Notice</ref>
Ford have been known for being the maker of America's most recalled vehicles, setting the record for most recalls issued in 2021, 2022, and 2023<ref>https://datahub.transportation.gov/stories/s/NHTSA-Recalls-by-Manufacturer/38mw-dp8u/</ref>. Ford have filed dangerous patents <!-- TODO: add examples --> and have issued a software update that ended up bricking a vehicle<ref>https://www.fordraptorforum.com/threads/automatic-software-update-bricked-my-truck.96624/</ref>.
*Data collected includes purchase history, financial information, coarse and precise location data, contact information, identifiers (e.g., VIN, account ID), user-generated content (e.g., voice recordings from smart features), search and browsing history for advertising purposes, usage data, sensitive information (under "Inferences"), diagnostics, and more.<ref name=":0" />
*Aggregates data from external sources as well, including users' social media posts.<ref name=":0" />
*Privacy policy is designed to prevent quickly searching for important terms.<ref>https://www.ford.com/help/privacy/ Ford Privacy Policy</ref>
*It is unclear how long data is retained.<ref name=":0" />
*According to CCPA Metrics from 2023, there were 96 requests for data to be deleted, and 7 of these requests were denied.<ref>https://www.ford.com/help/privacy/#caPrivacy Ford California Notice At Collection And Privacy Disclosures</ref>


Ford have also obtained patents for systems like one that serves ads based on the driver's conversations<ref>https://therecord.media/ford-patent-application-in-vehicle-listening-advertising</ref>, and another patent for a system to annoy the owner of, restrict access to and then repossess or destroy vehicles where the owner "has defected" on finance payments<ref>https://arstechnica.com/cars/2023/03/ford-files-patent-for-system-that-could-remotely-repossess-a-car/</ref>.
==Anti-consumer practices==


== References ==
===Patents regarding consumer data===
[[Category:Companies]]
:They have secured patents for systems that are unrelated to core driving functions and involve consumer data collection. One patented system can deliver targeted advertisements based on in-vehicle conversations, while another relates to vehicle repossession and allows for access restrictions (e.g., in cases of missed payments). Ford has clarified that holding these patents does not necessarily mean they will be implemented in future products. However, the existence of such systems could influence consumer perceptions of the company and affect their willingness to accept certain sales terms..<ref name=":1">https://arstechnica.com/cars/2023/03/ford-files-patent-for-system-that-could-remotely-repossess-a-car/</ref><ref>https://therecord.media/ford-patent-application-in-vehicle-listening-advertising</ref>
[[Category:Car companies]]
 
[[Category:Financial services companies]]
===Engineering practices===
:Some engine designs use a rubber belt—rather than a metal chain—to drive the oil pump. This belt operates submerged in engine oil and may wear out prematurely, potentially leading to a sudden loss of oil pressure. Additionally, they have released transmission systems in certain ''Fiesta'' and ''Focus'' models that have experienced issues, including loss of power during acceleration, gear shifting, or at constant speeds, as well as unintended acceleration. It has been reported that a software update rendered a vehicle inoperable.<ref>https://garagewire.co.uk/news/bbc-watchdog-ford-ecoboost-wet-belt-problem/</ref><ref>https://www.freep.com/in-depth/money/cars/ford/2019/07/11/ford-focus-fiesta-transmission-defect/1671198001/</ref><ref>https://www.fordraptorforum.com/threads/automatic-software-update-bricked-my-truck.96624/</ref>
 
:Ford has had the highest number of vehicle recalls in the U.S. in 2021, 2022, and 2023. While recall volume can be influenced by market share, larger automakers often have more recalls, it may also reflect differences in production quality compared to competitors.<ref>https://datahub.transportation.gov/stories/s/NHTSA-Recalls-by-Manufacturer/38mw-dp8u/</ref>
 
==References==
<references />
[[Category:Ford]]
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