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Hisense H9G Smart TV: Difference between revisions

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{{Stub}}
{{ProductLineCargo
{{ProductLineCargo
|ArticleType=
|Category=Smart TV
|Company=Hisense
|Company=Hisense
|Title= {{PAGENAME}}
|InProduction=No
|ReleaseYear=2020
|Logo=Hisense H9G.jpg
|Category=Smart TV
|ReleaseYear=2020
|InProduction=No
|Website=
|Website=None found
|Description=
|Logo =Hisense H9G.jpg
}}
}}


'''{{PAGENAME}}''' was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.<ref>{{Cite web |last=Delaney |first=John R. |date=17 Aug 2020 |title=Hisense 65H9G Quantum Series Review |url=https://www.pcmag.com/reviews/hisense-65h9g-quantum-series?test_uuid=02LlF0iWKsilxYTJVF8uH5y&test_variant=B |url-status=live |access-date=25 May 2025 |website=PCMag |archive-url=http://web.archive.org/web/20251004104044/https://www.pcmag.com/reviews/hisense-65h9g-quantum-series?test_uuid=02LlF0iWKsilxYTJVF8uH5y&test_variant=B |archive-date=4 Oct 2025}}</ref> The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.<ref>{{Cite web |last=Tozzi |first=Alexander |last2=Di Giovanni |first2=Nicholas |last3=Khong |first3=Yannick |date=11 Nov 2020 |title=Hisense H9G TV Review |url=https://www.rtings.com/tv/reviews/hisense/h9g |url-status=live |access-date=24 May 2025 |website=RTINGS.com |archive-url=http://web.archive.org/web/20251117231047/https://www.rtings.com/tv/reviews/hisense/h9g |archive-date=17 Nov 2025}}</ref>
'''{{PAGENAME}}''' was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.<ref>{{Cite web |last=Delaney |first=John R. |title=Hisense 65H9G Quantum Series Review |url=https://www.pcmag.com/reviews/hisense-65h9g-quantum-series?test_uuid=02LlF0iWKsilxYTJVF8uH5y&test_variant=B |website=PCMag |date=17 Aug 2020 |access-date=25 May 2025 |url-status=live |archive-url=http://web.archive.org/web/20251004104044/https://www.pcmag.com/reviews/hisense-65h9g-quantum-series?test_uuid=02LlF0iWKsilxYTJVF8uH5y&test_variant=B |archive-date=4 Oct 2025}}</ref> The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.<ref>{{Cite web |last1=Tozzi |first1=Alexander |last2=Di Giovanni |first2=Nicholas |last3=Khong |first3=Yannick |title=Hisense H9G TV Review |url=https://www.rtings.com/tv/reviews/hisense/h9g |website=RTINGS.com |date=11 Nov 2020 |access-date=24 May 2025 |url-status=live |archive-url=http://web.archive.org/web/20251117231047/https://www.rtings.com/tv/reviews/hisense/h9g |archive-date=17 Nov 2025}}</ref>


==Consumer impact summary==
==Consumer impact summary==
Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55"/65" TVs.
{{Ph-C-CIS}}
 
Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55-inch and 65-inch TVs.{{Citation needed|date=4 May 2026}}


==Incidents==
==Incidents==
Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>{{Cite web |last=@SalemTechsperts |date=9 Apr 2024 |title=Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts |url=https://www.youtube.com/watch?v=7MkmLH-uOwI |url-status=live |access-date=24 May 2025 |website=[[YouTube]] |archive-url=https://preservetube.com/watch?v=7MkmLH-uOwI |archive-date=23 Feb 2026}}</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>{{Cite web |last=@ThatIrishGuy74 |title=H9G main Board problems |url=https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |url-status=live |access-date=24 May 2025 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20220121142942/https://old.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |archive-date=21 Jan 2022}}</ref> Hisense also made replacement main boards unavailable.<ref>{{Cite web |title=270342 Hisense Main Board |url=https://hisense.encompass.com/item/12583046/Hisense/270342/ |url-status=live |access-date=24 May 2025 |website=[[Hisense]] |archive-url=http://web.archive.org/web/20251004104037/https://hisense.encompass.com/item/12583046/Hisense/270342/ |archive-date=4 Oct 2025}}</ref> OEM SK hynix H26M41204HPR chips could not be found online.
===Defective SK Hynix chips and lawsuit (''2024—'')===
The model H9G/Q9G smart TVs were manufactured using a SK Hynix chip on their main board. According to YouTuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner — a bootloading loop.<ref>{{Cite web |author=SalemTechsperts |title=Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts |url=https://www.youtube.com/watch?v=7MkmLH-uOwI |website=[[YouTube]] |date=9 Apr 2024 |access-date=4 May 2026 |url-status=live |archive-url=https://preservetube.com/watch?v=7MkmLH-uOwI |archive-date=23 Feb 2026}}</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>{{Cite web |author=ThatIrishGuy74 |title=H9G main Board problems |url=https://old.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |website=[[Reddit]] |date=21 Jan 2022 |access-date=4 May 2026 |url-status=live |archive-url=http://web.archive.org/web/20220121142942/https://old.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |archive-date=21 Jan 2022}}</ref> Hisense also made replacement main boards unavailable.<ref>{{Cite web |author= |title=270342 Hisense Main Board |url=https://hisense.encompass.com/item/12583046/Hisense/270342/ |website=[[Hisense]] |date= |access-date=4 May 2026 |url-status=live |archive-url=http://web.archive.org/web/20251004104037/https://hisense.encompass.com/item/12583046/Hisense/270342/ |archive-date=4 Oct 2025}}</ref> OEM SK Hynix H26M41204HPR chips could not be found online.
 
On 26 September 2024, Matthew Deyell filed a {{Wplink|class action}} lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers."<ref>{{Cite web |author= |title=Hisense’s Smart TV Disaster: The Class Action Lawsuit You Need to Know About |url=https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |website=Law/Inc |date=17 Nov 2024 |access-date=4 May 2026 |url-status=live |archive-url=http://web.archive.org/web/20251205141335/https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit
|archive-date=5 Dec 2025}}</ref> The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>{{Cite web |author= |title=Android TVs - Hisense USA |url=https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D |website=Hisense |date= |access-date=5 Apr 2025 |url-status=dead |archive-url=http://web.archive.org/web/20250405124013/https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D |archive-date=5 Apr 2025}}</ref>
 
On 28 August 2025, Judge Amy Totenberg granted Hisense's motion to compel arbitration and dismissed the civil case, pending completion of the arbitration.<ref>{{Cite web |last=Totenburg |first=Amy |title=''Deyell v. Hisense USA Corp.'' (1:24-cv-04363) |url=https://www.pacermonitor.com/public/case/55281262/Deyell_v_Hisense_USA_Corp |website=PacerMonitor |date=8 Aug 2025 |access-date=4 May 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/Z1sDb |archive-date=5 May 2026}}</ref> No updates on the status of the case nor the arbitration are available as of 4 May 2026.
 
==Products==
{{Ph-C-P}}
 
==See also==
{{Ph-C-SA}}


On September 26, 2024, Matthew Deyell filed a [[class action lawsuit]] against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>{{Cite web |date=17 Nov 2024 |title=Hisense’s Smart TV Disaster: The Class Action Lawsuit You Need to Know About |url=https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |url-status=live |access-date=24 May 2025 |website=www.lawinc.com |archive-url=http://web.archive.org/web/20251205141335/https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |archive-date=5 Dec 2025}}</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA ([http://web.archive.org/web/20250405124013/https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Archived])</ref>
==References==
==References==
{{reflist}}
{{Reflist}}


[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]
[[Category:Articles in need of additional work]]
[[Category:Hisense]]
[[Category:Hisense H9G Smart TV]]
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