Perplexity throttles PRO subscribers without prior notice: Difference between revisions
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Some users<ref>{{Cite web |date=2026-02-18 |title=rate limited for advanced search/agentic |url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 |url-status=live |access-date=2026-02-18 |website=Discord |archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 |archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more. | Some users<ref>{{Cite web |date=2026-02-18 |title=rate limited for advanced search/agentic |url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 |url-status=live |access-date=2026-02-18 |website=Discord |archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 |archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more. | ||
One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File: | One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:Perplexity new limits comparison 8 Feb 2026.webp|alt=Screenshot of queries limits before and after.|thumb|Comparison between queries limits before and after the 2026-02-05 incident.]] | ||
==Consumers response== | ==Consumers response== | ||
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One user has started a petition<ref>{{Cite web |last=Desm |first=Mark |date=2026-02-09 |title=Hold Perplexity accountable for unlimited claims |url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims |url-status=live |archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims |archive-date=2026-02-10 |access-date=2026-02-11 |website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server. | One user has started a petition<ref>{{Cite web |last=Desm |first=Mark |date=2026-02-09 |title=Hold Perplexity accountable for unlimited claims |url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims |url-status=live |archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims |archive-date=2026-02-10 |access-date=2026-02-11 |website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server. | ||
Users are inciting (with a step-by-step guide)<ref>{{Cite web |date=2026-02-23 |title=3 ways to dispute the ToS |url=https://discord.com/channels/1047197230748151888/1470263936426442812/1475551484580990996 |url-status=live |access-date=2026-02-28 |website=Discord}}</ref> to dispute the Terms of Service via legal means, asking the resolution to be the restoration of the original limits as at the time of the yearly contract was stipulated. The proposed ways to enforce this dispute for people in the USA are: | |||
*State Attorney General | |||
*Federal Trade Commission | |||
*Better Business Bureau | |||
==Perplexity response== | ==Perplexity response== | ||